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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

March 13, 2021

Steve made the experience easy and he showed me all the cars functions He was easy to reach by phone and always returned my calls I hope that service department will be good when I have to come in for t More

by tvmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Eduardo Calderon, Steve Kang
Mar 14, 2021 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Steve and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Ultimate Experience The Team at BMW of North Haven

March 13, 2021

Very friendly . Very professional . Try to match what you are looking for with their car availability . They take the time to make you a satisfy customer . More

by magdasiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Mar 14, 2021 -

BMW of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

March 13, 2021

Very pleased with the service, efficiency, safety Very pleased with the service, efficiency, safety protocols, care and attention to details. Veteran’s considerations were heartwarming and so appreci More

by dechoway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon
Mar 14, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

March 12, 2021

Service was outstanding like usual. I got my car from Bridgeport BMW but choose to have it service at your BMW since Ashley Roudie your manager does a fantastic job. Thank you More

by drarbustos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashely Roudie
Mar 13, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ashley has met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

March 12, 2021

Great service department was great got me in and out everything was easy and I felt comfortable in every step of the way from making my appointment to leaving! Thank You! More

by GARYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille , Luis Cubille
Mar 13, 2021 -

BMW of North Haven responded

Thank you, Gary, for taking the time to leave us this fantastic, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

March 11, 2021

Pierre was excellent. Very helpful and knowledge. Him and Eduardo made the process of buying a car very easy. Great customer service! Will definitely be a returning customer More

by jonikay_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
Mar 11, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Pierre and Eduardo, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

March 11, 2021

Generally good service, but too expensive especially considering I was a long time customer. I’ll have to find someone else for service and repairs. More

by segurov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 28, 2021 -

BMW of North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top notch service experience. We’re sorry that we didn’t meet that goal in this case of pricing and we’d love the opportunity to get more details to see if we can turn this situation around for you. The Service Team at BMW of North Haven

March 10, 2021

Conveniently located, typical dealership. My experience with the service department was not up to the standard I expect from the BMW never brand. Although the car wash is nice, they installed a dealership More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alison Connors, Mark Simone
Mar 27, 2021 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you. The Service Team at BMW of North Haven

March 10, 2021

Very professional But was Informed about a problem that I thought was fixed I had my vehicle in for leaks and gaskets replaced call me More

by DAVID.SCUDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
March 10, 2021

Wonderful service. Very communicative. Happy with that service I received, I will return in the future for other issues/problems as they arise. Thanks again. More

by EMILYBANACH20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember!
Mar 10, 2021 -

BMW of North Haven responded

Thank you, Emily, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

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