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BMW of North Canton

North Canton, OH

4.8
302 Reviews
We Offer a Huge Selection of the Best New & Pre-Owned Vehicles at Competitive Pricing! We are Committed on Creating an Atmosphere Focused on Our Customers' Satisfaction in Every Aspect of their Sales, Service, and Parts Experience! We Believe that Servicing Our Customers on Every Level Should Be the Focus of Everything We Do, So We can Earn Your Business & Trust for Years upon Years to Come!!
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6461 Whipple Ave NW

North Canton, OH

44720

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Showing 302 reviews

October 22, 2020

Truly one of the easiest and least stressful car buying experiences I have had! We were new to Cain, not to BMW, and were SO impressed by the difference in personality at this dealership. We immediately fe More

by kgallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sauvain, James Orlando
Oct 22, 2020 -

BMW of North Canton responded

Thank you so much! We appreciate your business and are so happy to hear you're loving your new car!

October 22, 2020

These guys are true professionals. They are responsive and easy to work with. There was no deception during the negotiation (unlike another BMW dealer in the area) and Mark struck a fair deal with me. P More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cosentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sauvain, James Orlando
Oct 22, 2020 -

BMW of North Canton responded

Thank you! We appreciate your business!

October 20, 2020

I had a very professional experience buying a used car from Cain BMW. Paul and James were total gentlemen from the start til the end. I came from out of state and trusted them 100% and they didn't disapp More

by Badkarma1612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sauvain, James Orlando
Oct 20, 2020 -

BMW of North Canton responded

Thank you! We appreciate your business and hope you are enjoying your new car!

September 06, 2020

Exceptional service at this dealer, always! I just purchased my second used vehicle from them, as I had such a wonderful experience the first time with John Romell. They offer extremely low pressure, More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Romell
Sep 06, 2020 -

BMW of North Canton responded

Thank you so much! We appreciate your business!

September 05, 2020

John was great when purchasing the car. Sadly the support and service ended with the purchase. They did not check out the car prior to sale and once sold, would not stand behind the sale - the brake More

by jekuch
Recommend Dealer
No
Employees Worked With
John Romell
Sep 05, 2020 -

BMW of North Canton responded

Hello, we sincerely apologize for your negative experience. Unfortunately, looking back at our records, John wasn't informed there was an issue with the brakes after the initial purchase, or we would have fixed the issue for you at that time. Now being two years later, we are not able to replace the brakes for free. We do appreciate your feedback and business.

Sep 06, 2020 -

jekuch responded

A free replacement was never expected or requested. The issue is that car was not inspected Immediately prior to sale as one would expect from a good dealership. It should have been found there or when I brought it in for the first service. At this point, no offer was made to even look at the car let alone support a discount. I have been considering a new car (probably a 7 series or A8). I am now questioning BMW and certainly it will not be from Cain

August 12, 2020

Professional...handeled with detail and care! It was a pleasure to work with John when purchasing my BMW. Treated well and answered all questions in a polite and professional manner. Would be a pl More

by Ryan B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Romell
Aug 12, 2020 -

BMW of North Canton responded

Thank you, Ryan! We appreciate your business!

August 10, 2020

Best car buying experience. This is my best car buying experience ever. My First at Cain BMW. Mark Cosentino gets 11 /10. Used to go to a nearby dealership. Not needed any more. More

by mhm9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cosentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

BMW of North Canton responded

Thank you so much! We appreciate your business and hope you enjoy your new BMW!

July 20, 2020

False Advertising! The Cain BMW website as well as the national BMW website indicates that there is .9% financing on 2016-2018 CPO vehicles . I offered the asking price More

by OMG Cleveland
Customer Service
Price
Recommend Dealer
No
Employees Worked With
John Romell, James Orlando
Jul 21, 2020 -

BMW of North Canton responded

Hi, We sincerely apologize, there was an internal miscommunication that has been resolved. You do indeed qualify for the offer, and we are participating in that program. When you complete the purchase, your paperwork will reflect this. Please feel free to contact James Orlando with any questions in the meantime - (330) 494-5588 or james@cainbmw.com We apologize again for our error, and thank you for your business

July 08, 2020

Fantastic to deal with Very professional. Courteous and thorough. Paul was excellent. Every detail was handled and he made the car buying experience painless. Easy to hi More

by EDSUCHORA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Paul Sauvain
Jul 08, 2020 -

BMW of North Canton responded

Thank you! We appreciate your business!

March 21, 2020

My parents have been going here since 2000. Amazing service, kind sales associates, and willing to find you exactly what you want without being pushy. They answered all questions appropriately and did More

by Lisagiang3
Recommend Dealer
Yes
Employees Worked With
Eric Meyer, Paul Sauvain
Mar 21, 2020 -

BMW of North Canton responded

Thank you so much! We appreciate you and your family's business!

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