BMW of North Canton

I visited three BMW dealerships in my area (NE Ohio); the first(in Akron) was typical salesmen-high pressure environment with old-school mentality price games. The second (Cleveland) didn't seem too motivat first(in Akron) was typical salesmen-high pressure environment with old-school mentality price games. The second (Cleveland) didn't seem too motivated to sell me a car. At the first sign of me wanting to negotiate the price down it was almost as if they were done talking to me and at one point actually told me to go to another dealership (after referencing a trade-in value offered to me from their nearest competitor). "That's a good deal, I would take it" are the exact words the salesman told me - this was within my first conversation with them. Never indicated a price match or willingness to move on price whatsoever. So, I took his advice, went to his competitor (Cain in N.Canton) and ordered and brand-new fully loaded X5. Greg from the Cain dealership was very easy to work with, no pressure, no hassles; first-class operation. We did play the price game somewhat but was done tastefully. I would definitely recommend this dealership (as well as vehicle) to anyone who would ask. More

I visited at least 15 different dealerships in my search for the right car and right dealership. I found most dealers to have the typical salesmen that I would expect. I won't take my time or the reader's for the right car and right dealership. I found most dealers to have the typical salesmen that I would expect. I won't take my time or the reader's time to complain about the other salesmen. Incompetence, obnoxious, clueless..... wow! Greg Haines, from CAIN BMW in North Canton, in contrast to the others, was great to work with from start to finish. He demonstrated courtesy, kindness, competence, knowledge, and professionalism. As a result of this experience, I purchased a new BMW X5. I will recommend the CAIN dealership to others. Also, my initial contact with Steve Martin in parts has also been very positive. I will look forward to dealing with Steve in the future as well. thanks. .rodpamer More

Erik was extremely professional, courteous, provided various options, open to negotiation. I rated the customer service great, b/c welcoming atmosphere, associate was attentive to my concerns and needs various options, open to negotiation. I rated the customer service great, b/c welcoming atmosphere, associate was attentive to my concerns and needs. The quality of the vehicle is very good. Everyone within Cain BMW extremely friendly, and courteous. I would highly recommend Erik as well as dealership to others based on my experience. More

Erik did a good job showing me my options. He seemed Erik did a good job showing me my options. He seemed honest and genuinely interested in helping me find the car I would like best. He arranged a lea Erik did a good job showing me my options. He seemed honest and genuinely interested in helping me find the car I would like best. He arranged a lease for me that fit my price and timing needs and even arranged for a weekend test drive of the car I was interested in. I guess it worked! More

I stopped by Cain BMW to look for an X5 that was advertised. Erik Worley offered the customer service that you can only find at a first class dealership. He was knowledgeable about the car, helpful advertised. Erik Worley offered the customer service that you can only find at a first class dealership. He was knowledgeable about the car, helpful in answering my questions and showed patience during my decisions. With his guidance Cain's worked with me on a price and had my car ready when I arrived to pick it up. Everyone was friendly and extrememly professional. It was a wonderful experience and I look forword to working with Erik and Cain's again in the future. I will definitely recommend Cain's to family and friends. More

John gave excellent customer service by coming in on his day off to test drive the vehicle with me. The dealership personnel were very professional and courteous. After delivering the vehicle there was a v day off to test drive the vehicle with me. The dealership personnel were very professional and courteous. After delivering the vehicle there was a vibration. When I called and told John of the issue I encountered he told me to bring it in and it would be taken care of at no cost to me. That service will bring me back to Cain in the future. More

First off, Cain dealership lobby is empowering and the welcoming bodies make it difficult not to want a mutual, long-term relationship. Both employees exhibited professionalism and provided distinguishi welcoming bodies make it difficult not to want a mutual, long-term relationship. Both employees exhibited professionalism and provided distinguishing service. John was determined to arrange follow ups and seal the deal, as well as fulfill finicky requests that I propsed to him. Furthermore, Chris was able to excel my expectations with my financing the vehicle of choice and exhausted all options for a lower interest rate. John and Chris answered all questions without frustration or annoyance and was pleased to earn my business. Both these representatives made this "necessary evil" purchase the most exciting and yet fulfilling. I am determined that I will continue to be a client at Cain BMW for many years to come. More

I came in knowing what I wanted and Erik helped me by explaining the differences in the vehicles he had on the lot. He took care of the the test drive, financing & was very pleasant to work with. Every explaining the differences in the vehicles he had on the lot. He took care of the the test drive, financing & was very pleasant to work with. Everyone at the dealership was helpful and made us feel very comfortable with our purchase. More

I recently purchased my X5 from Erik Worley at Cain BMW and found the transaction to be an all-around satisfying experience. I am from southwest Ohio, so Cain BMW is a significant drive; however, Erik and and found the transaction to be an all-around satisfying experience. I am from southwest Ohio, so Cain BMW is a significant drive; however, Erik and his sales manager were fair to deal with and there were no surprises when I showed up to take the car home. I will certainly consider Cain BMW in any future car purchases. More

Erik did an excellent job in selling used vehicle. Very friendly and I would call him again, i will also recommend friends to Cain BMW. Also were very helpful in finding appropriate financing. My next vehi friendly and I would call him again, i will also recommend friends to Cain BMW. Also were very helpful in finding appropriate financing. My next vehicle will be purchased from Cain BMW. Anthony Battaglia More