BMW of North Canton

The gentlemen at Cain BMW know how to get the job done and treat people with the respect that they deserve. I have worked with other BMW dealerships in Akron, Columbus, Toledo, Milwaukee, and Chicago, bu and treat people with the respect that they deserve. I have worked with other BMW dealerships in Akron, Columbus, Toledo, Milwaukee, and Chicago, but none of them compare to the overall feel of Cain BMW. Cain is a small town dealership and has the feel and personality that I appreciate and they offer all of the services of a much larger dealership. I am a one-time returning customer, but had never worked with John Romell before. There was no pressure from John and he literally let me drive the deal. We had such a blast working together, so much so that four days later I returned to purchase a second car from the showroom floor. John worked with me to efficiently coordinate both auto sales and preparation so that the cars were ready as soon as we were done with paperwork and a cup of coffee. I hope that Cain understands the gem that they have in John Romell. He is a good man and helps to make the team at Cain successful. While I would never expect John or anyone else to completely bend over backward to please me, they sure know how to make their customers pleased. And I know that John was thrilled to have me as a customer. I could see it in him, hear it from him, and his handshake told me everything I needed to know. Thank you John. The service department is much improved from the first experience I had with them back in 2006/2007. They have made some changes that I am so glad to see. No more do I get responses that seem doctored and filled with corporate vagueness. Mark Lamp and Chris House are doing a great job and the technician that I know only as "Tara's husband" is fan-tas-tic. Not that anyone is bad, I am just glad and thankful to have him working on my cars. He knows what he is doing. If my review does not give you enough indication that you should take your business to Cain, then fine, please go elsewhere. You'll kick yourself after you realize the error that you have made. More

I give this dealership the best ratings ever! They were super friendly was not pushy by any means and did not try to sell me just a car. I went in looking they ran the numbers and gave me a great deal! Mo super friendly was not pushy by any means and did not try to sell me just a car. I went in looking they ran the numbers and gave me a great deal! Most dealerships just try to sell you a car and make money doesn't matter what car it is this dealership was the complete opposite! I had to have a alignment done the service department was just a great and in a timely manner! I would recommend this dealership to everyone I know!!! Thanks again Cain BMW!! More

John Romell is an extremely courteous, knowledgeable, and honest salesperson. I usually don't enjoy the car buying experience, but this time it was very pleasant. I intend to give Cain BMW all of my new an honest salesperson. I usually don't enjoy the car buying experience, but this time it was very pleasant. I intend to give Cain BMW all of my new and used car business and have recommended them to my friends and family. Everybody at Cain with whom I interacted was friendly and helpful. Highly recommended! More

Both Eric and Randy went out of their way to make the purchase of our first BMW and a used jeep both easy and pleasurable! We feel satisfied we acquired both quality vehicles and good deals. We I'll d purchase of our first BMW and a used jeep both easy and pleasurable! We feel satisfied we acquired both quality vehicles and good deals. We I'll definitely be back in the future. The Jeff Gainer family More

Great dealership, pricing was fair and service was great. Purchased the X5 over the phone, they located the exact unit and delivered in 3 days. Two issues, the dealership does not have enough loaners and the Purchased the X5 over the phone, they located the exact unit and delivered in 3 days. Two issues, the dealership does not have enough loaners and they do not offer free car was (like Lexus), only offer when in for service---CHEAP for a lux dealership! More

I have given this review because of honesty. I called the dealership and spoke with Erik Worley who answered all my questions about the car I called on with honest answers he gave me all the information the dealership and spoke with Erik Worley who answered all my questions about the car I called on with honest answers he gave me all the information I needed to decide if I was going to purchase the car. This decision took a few days, but with great negotiations between Erik and myself I made the decision to purchase the car. We received a fair amount for our trade in which also helped with the decision. Our time at the dealership was relaxed and we were able to drive our car home the same day. More

My husband and I have a local BMW dealer we could have dealt with but decided to go to Cain based on our initial experience. After a few months, we went back to Erik to purchase a BMW. Erik went out of h dealt with but decided to go to Cain based on our initial experience. After a few months, we went back to Erik to purchase a BMW. Erik went out of his way to understand our needs and really get to know us. He added such a personal touch by talking about his family and kids and asking about ours. It was a great experience. I would recommend Cain BMW and Erik to family and friends. More

JOHN WAS A VERY FRIENDLY SALESMAN,DEALING WITH HIM WAS A GREAT EXPERIENCE.WHEN I BOUGHT MY HUMMER HE WAS VERY HELPFUL AND MADE SURE EVERY DETAIL I ADDRESSED WAS TAKEN CARE OF.I WAS IMPRESSED BY THE THANK YO GREAT EXPERIENCE.WHEN I BOUGHT MY HUMMER HE WAS VERY HELPFUL AND MADE SURE EVERY DETAIL I ADDRESSED WAS TAKEN CARE OF.I WAS IMPRESSED BY THE THANK YOU LETTERS AND I KNOW IF I HAVE ANY PROBLEMS I FEEL CONFIDENT THEY WILL BE THERE TO HELP. VERY SATISIFIED CUSTOMER CARLA FULK More

John was very informative and was not pushy. We felt like we got a fair deal on the car. The door was not functioning properly and they did an I owe you, bringing up a loaner car to us. They are still like we got a fair deal on the car. The door was not functioning properly and they did an I owe you, bringing up a loaner car to us. They are still woking with us to remedy another problem with the car. The guy who did our financing was very friendly and informative as well. I would recommend this dealership. More

We had a very good experience with CainBMW when we bought X5. John was very cordial and was knowledgeable; answered all our questions and made our purchase an easy task. X5. John was very cordial and was knowledgeable; answered all our questions and made our purchase an easy task. More