BMW of North Canton

Both Greg and John are friendly and very patient as well as very well take careful of my wife and myself. Very enjoy and appreciate them. as very well take careful of my wife and myself. Very enjoy and appreciate them. More

John and team were very good. The car is exactly what we needed as a family and are very pleased so far with it. The process was extremely smooth and John and Greg got me in and out very quickly. John too needed as a family and are very pleased so far with it. The process was extremely smooth and John and Greg got me in and out very quickly. John took the time to go over the car with me, and I felt very prepared when I left the lot. I would definitely recommend Cain BMW and would buy from Cain in the future. More

They do things right. Personable well-informed staff, great products, great service. I am impressed with their attention to details. I recommend them wholeheartedly to my friends. great products, great service. I am impressed with their attention to details. I recommend them wholeheartedly to my friends. More

I have purchased several cars from this dealership, but this was my first dealing with John Romell. He particularly added to the buying experience with a no nonsense style, that made the deal feel appropr this was my first dealing with John Romell. He particularly added to the buying experience with a no nonsense style, that made the deal feel appropriate. His follow up after the sale has been exemplary, and if I have a need to purchase another BMW, I will definitely seek John out . More

I really would like to say how very professional John Romell was to my wife and I ....as a real estate broker/developer I pride myself on not pressuring any clients....John was that!...he answered all my Romell was to my wife and I ....as a real estate broker/developer I pride myself on not pressuring any clients....John was that!...he answered all my questions ....you have a winner there....also the other sales associates and the people at Cain made this buying experience great... other competitors need to learn how Cain treats there clients so great...Again hats off to John Romell and Cain BMW. Tony Petrosino CSP 330-760-4404 More

I have now bought 2 vehicles from John Romell since August 2011. John is a wonderful person to work with when you are looking to buy. I can not say enough good as to the personal treatment I received August 2011. John is a wonderful person to work with when you are looking to buy. I can not say enough good as to the personal treatment I received. John explained all my options to purchase and always speaks with me when I stop by the Cain BMW dealership. If you want a no pressure sales experience I encourage you to stop in and speak with John and you will not be disappointed. Cain BMW and John Romell rate 5 stars in every way, professional ,courteous with an outstanding sales and service department! More

I located a specific vehicle on the lot of Cain BMW, a 2013 X5 35d. I contacted Cain BMW, and received a good experience. The pictures online of the vehicle were incorrect, and that was the only mishap. 2013 X5 35d. I contacted Cain BMW, and received a good experience. The pictures online of the vehicle were incorrect, and that was the only mishap. However, the Sales Advisor was not aware of this. After I showed him that the sticker and pictures were not correlating, he had pictures taken, and then emailed them to me. We scheduled a time for me to arrive onsite, and perform a test drove. I arrived a little later than anticipated, as I was coming from 3 hours away, so though I got to test drive, and agree to purchase terms, I was told it was too late in the day to purchase, and therefore take home the vehicle, which is understood, though was unfortunate for me, because of distance, and another 6 hours round-trip of driving. Overall, the experience was great, and I would visit Cain BMW again for sales, and potentially service, if I were closer. ; More

Cain BMW and Toyota were very customer service oriented and friendly. I was there to make a trade and buy a new car. I had done my research and knew what manufacturer pricing were for the car I wanted. Joh and friendly. I was there to make a trade and buy a new car. I had done my research and knew what manufacturer pricing were for the car I wanted. John Romell didn't play games. He brought me the best offer he could the first time. the price was below my expectations, which is always a good occurence for the buyer. I stayed within the budget I wanted and John order the exact car I wanted. He emailed and called to keep me updated on the whereabouts of my new car. He's also great at answering all emails that I have sent in a timely fashion. When looking for a new car I will definitely use John as my sales representative again. Thank you More