BMW of North Canton

Really great car buying experience! Eric was awesome! We ordered the exact car I wanted and was able to follow its' build and delivery. Eric would respond to my husband's e-mails promp Eric was awesome! We ordered the exact car I wanted and was able to follow its' build and delivery. Eric would respond to my husband's e-mails promptly and even after hours. Eric was very thorough when training us on the I-drive. After having a bad experience at a dealership just north, it was a pleasure to treated with immediate respect and as someone they wanted to help rather than just someone with an open wallet. This is my 5th BMW and we will return to Cain to buy another in the future. More

Wonderful experience! I would absolutely come back! I found a used Jeep that I had wanted at this dealership. As with any car purchase, I dreaded car shopping because of the pressure. I could not have h I found a used Jeep that I had wanted at this dealership. As with any car purchase, I dreaded car shopping because of the pressure. I could not have had a better experience at Cain BMW, and with my salesman John Romell. First, the dealership was clean, quiet, and extremely low pressure. John was so attentive and spent a lot of time with me going over the vehicle and paperwork. He followed up with me several times to make sure I didn't need anything and that I had a good experience. Part of the sales agreement was that they would fix a cracked turn signal light on my Jeep and they kept their word. While it was being fixed, the waiting area was nice, clean, and a few employees checked on me while I was waiting to see if I needed anything. This was by far the best car buying experience I have ever had, and I would absolutely return to John and this dealership. No pressure at all. Kind, courteous salesmen, and a quick process. Thank you for making buying my Jeep an all around great time. I love it! More

Best at everything! From the moment you walk in, you get exactly what you'd expect from a BMW dealership! They had cookies & starbucks for the customers and a comfortable From the moment you walk in, you get exactly what you'd expect from a BMW dealership! They had cookies & starbucks for the customers and a comfortable waiting area while paperwork was being written up. (Which was good for my husband who was exhausted after working third shift!) I had been looking for weeks for an X3. I saw one online @ Cain one morning- contacted Charlie Schumann by email and he said I can come in right away and take a look at it! It's quite a drive for me, coming from Rocky River, but he was ready with the vehicle when I arrived and as soon as I drove it (after driving so many already) that it was the one I wanted. Charlie did not hesitate getting me set up with Greg Haines in financing, he used the financing option I wanted, and quickly so we could get my husband home to bed!! ;-) All of this sounds horribly routine, but in my experiences, there's hardly anything routine about shopping for cars. These guys made it a true pleasure to shop for a car. I'll go back for every car I buy from now on! Even if they are down in North Canton! It's worth the drive! More

Great Dealership! Excellent salesman JOHN ROMELL!!! I am from Chicago and I found the car I wanted at this dealership. John Romell was very friendly, and VERY honest! John took the time to answer all m I am from Chicago and I found the car I wanted at this dealership. John Romell was very friendly, and VERY honest! John took the time to answer all my questions even during after hours and his days off. I admit that I was a little nervous about buying a car out of state and unseen (in person) but John provided me all detailed information i needed/wanted and made sure there were no surprises. By far, this was the easiest car buying experience i've had! Flew to Ohio to pick up the car and the car exceeded my expectations!!! The car looked great in pictures, but it looked even better in person…It was a fun drive back home to chicago! I would definitely go back to this dealer... John is a very hardworking, very honest man! THANK YOU JOHN!!! hope to deal with you again someday.. More

Customer Service My experience with John Romell was the best I have ever had at any dealership. John conversed with me over the internet until we came up with a sales My experience with John Romell was the best I have ever had at any dealership. John conversed with me over the internet until we came up with a sales agreement for both parties. I then drove from PA to Ohio to purchase my new X3. Once I got there I was greeted with respect. John had the car I was interested in out front ready for me to test drive and had the person who would purchase mine also there to go over the car. He went over all the features of the vehicle and preset things up so I would not have to on my drive back to PA. I would drive again 2 hours to purchase a car from John. He was a pleasure to work with as was the rest of his staff. I would recommend John as an employee of the year. I work in the nuclear industry and we take customer service seriously and John definitely would be rated high on our criteria. Regard Deborah Broderick More

BMW Purchase We had a great experience at Cain BMW. Our salesman John Romell was outstanding! This is the 2nd BMW we have purchased here and we are considering ano We had a great experience at Cain BMW. Our salesman John Romell was outstanding! This is the 2nd BMW we have purchased here and we are considering another one in the Fall. I recommend Cain BMW to everyone. More

Excellent Service, Amazing Car, 2006 BMW M5 I Found my dream BMW online and then I contacted Cain BMW and I talked to John Romell, John was super nice and gave me all the information I wanted ab I Found my dream BMW online and then I contacted Cain BMW and I talked to John Romell, John was super nice and gave me all the information I wanted about the car and its history. The service was excellent and very friendly. Thank you John! Thank you Cain BMW, I am loving my car, great condition almost like new and so much fun. I would recomend to buy from them anytime. More

THIS IS AN OUTSTANDING DEALERSHIP WHO STRIVES TO MAKE YOUR BUYING EXPERIENCE A PLEASURE. NOT PUSHY WHATSOEVER. YOU TELL THEM WHAT YOU CAN AFFORD AND THEY'LL TRY TO MAKE IT WORK FOR YOU. THE PEOPLE I WORK YOUR BUYING EXPERIENCE A PLEASURE. NOT PUSHY WHATSOEVER. YOU TELL THEM WHAT YOU CAN AFFORD AND THEY'LL TRY TO MAKE IT WORK FOR YOU. THE PEOPLE I WORKED WITH ARE COMPETANT AND SHOW THEY VALUE THE BMW BRAND. CAIN IS AN OUTSTANDING DEALERSHIP AND I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR EITHER A TOYOTA OR BMW. IF THEY DONT HAVE WHAT YOUR LOOKING FOR, THEY'LL FIND IT FOR YOU. More