BMW of North Canton

Favorable Experience Found the car we wanted online and on the lot. Purchased literally within ONE HOUR after little or no negotiation. Very pleased with the lease mont Found the car we wanted online and on the lot. Purchased literally within ONE HOUR after little or no negotiation. Very pleased with the lease monthly payments as well as trade in on my current vehicle More

It was the best me and my husband have had We found the car we wanted on line and went to see it at this dealership. John was the first to help us and he was great. There is to much positive We found the car we wanted on line and went to see it at this dealership. John was the first to help us and he was great. There is to much positive stuff to put on here. We Plan on buying our second car from him in the future. More

Great Experience Buying a Used Vehicle After finding the specific used vehicle we had been searching for - we scheduled time with the Cain team. Put simply, this was the best car buying exp After finding the specific used vehicle we had been searching for - we scheduled time with the Cain team. Put simply, this was the best car buying experience we have had. The car was prepped and waiting for us when we arrived. While we were test-driving, the team assessed our trade and ran their numbers. The new (to us) pricing was fair, and the trade offer (while lower than planned) was explained and ultimately acceptable to us. Financing was straightforward; and while offered, we didn't get pressured to add on incremental warranties and extras. More

Great service Jonathan Porter was a great salesman, he sold my mom A car. Very knowledgable and answered all my questions. My mom is very happy! We will return. Jonathan Porter was a great salesman, he sold my mom A car. Very knowledgable and answered all my questions. My mom is very happy! We will return. More

Best car buying experience! It was great working with John on my new vehicle. He was honest and answered several questions I had. I feel like I got a good deal without the hass It was great working with John on my new vehicle. He was honest and answered several questions I had. I feel like I got a good deal without the hassle of a typical car buying experience. He kept me up to date on the car's build process and let me know as soon as the car arrived at the dealership. The financing process with Greg was quick and painless and he was able to answer a few last minute questions I had before I took delivery of the vehicle. All around, it was a great experience and I look forward to coming to Cain again in the future. More

Crazy service experience 2008 535xi with 150,000 miles was running rough. Had other mechanics look at it and they could not fix it. It took a couple trips and lots of detectiv 2008 535xi with 150,000 miles was running rough. Had other mechanics look at it and they could not fix it. It took a couple trips and lots of detective work and they fixed the car. It's runs like new. I also had them do the suspension. Chris in service was easy to get in touch with, kept me updated, and (not sure if I should mention this) but worked with me on price. This is not the closest BMW dealership, but for service I will use them from now on. More

Worst experience, SHADIEST salesmen Drove over 4 hours to buy this vehicle to find out that "spotless, not one scratch, and brand new tires" really meant "scratches that we painted over, Drove over 4 hours to buy this vehicle to find out that "spotless, not one scratch, and brand new tires" really meant "scratches that we painted over, badly dented Bumper, small dings and dents all over body and half tread tires" . Not to mention the skid plates were missing and the underside of the body was tore up from the previous owner going off roading without skid plates. When paying only $5,000 less than I could pay for a brand new Jeep Rubicon for a 2012 that they were selling, I would expect much better quality of vehicle and much more knowledgable salesman. More

Excellent Buying Experience I cant say enough good things about the experience. From start to finish, treated like a valued customer. Unrushed but efficient, a very fair price fo I cant say enough good things about the experience. From start to finish, treated like a valued customer. Unrushed but efficient, a very fair price for my trade and great attention to detail throughout the process. I hate buying cars, but I loved buying at Cain with John Romell. Thank you! More

Really great car buying experience! Eric was awesome! We ordered the exact car I wanted and was able to follow its' build and delivery. Eric would respond to my husband's e-mails promp Eric was awesome! We ordered the exact car I wanted and was able to follow its' build and delivery. Eric would respond to my husband's e-mails promptly and even after hours. Eric was very thorough when training us on the I-drive. After having a bad experience at a dealership just north, it was a pleasure to treated with immediate respect and as someone they wanted to help rather than just someone with an open wallet. This is my 5th BMW and we will return to Cain to buy another in the future. More

Wonderful experience! I would absolutely come back! I found a used Jeep that I had wanted at this dealership. As with any car purchase, I dreaded car shopping because of the pressure. I could not have h I found a used Jeep that I had wanted at this dealership. As with any car purchase, I dreaded car shopping because of the pressure. I could not have had a better experience at Cain BMW, and with my salesman John Romell. First, the dealership was clean, quiet, and extremely low pressure. John was so attentive and spent a lot of time with me going over the vehicle and paperwork. He followed up with me several times to make sure I didn't need anything and that I had a good experience. Part of the sales agreement was that they would fix a cracked turn signal light on my Jeep and they kept their word. While it was being fixed, the waiting area was nice, clean, and a few employees checked on me while I was waiting to see if I needed anything. This was by far the best car buying experience I have ever had, and I would absolutely return to John and this dealership. No pressure at all. Kind, courteous salesmen, and a quick process. Thank you for making buying my Jeep an all around great time. I love it! More