BMW of North Canton

First Time BMW Buyer, Great Customer Experience When I finally came across the exact X3 model I was looking for, locally even, I was excited to get the process completed. My initial call to Cain I When I finally came across the exact X3 model I was looking for, locally even, I was excited to get the process completed. My initial call to Cain I had the pleasure speaking with Paul, whom gave me the respect I was looking for in buying a car. We scheduled a time to test drive it later that day. Upon arrival, the X3 was out front ready to go. Paul was able to work with me and in a few days I was driving it home. What really stood out was that Paul said, "He wants me to be happy." Well, happy was getting the keys to my first (of many) BMW. John Romell also assisted in the sale and spent the perfect amount of time going over the car features while being quite knowledgable with everything and Eric Meyer were great too when signing the paperwork. More

GREAT EXPERIENCE!!!!!! I drove from Madison Heights Michigan, to Cain Bmw to purchase my new baby! My 1999 Bmw M3! I’m beyond satisfied with my purchase! Thank you John Rome I drove from Madison Heights Michigan, to Cain Bmw to purchase my new baby! My 1999 Bmw M3! I’m beyond satisfied with my purchase! Thank you John Romell and Eric Meyer!!! You made a dream of my mine since I was a boy come true!!! Thank you! More

Cross-Country Purchase Online Truly some of the most genuinely friendly and honest people you will meet. John Romell and his entire staff made buying one of his cars ridiculously e Truly some of the most genuinely friendly and honest people you will meet. John Romell and his entire staff made buying one of his cars ridiculously easy. While online, we saw the Hyundai he had taken in on a trade. the pictures were beautiful and comprehensive. We test drove the model here in New Jersey, then flew out to drive it home. Price was amazing, he had the car filled, detailed, and waiting - he even offered to stay after closing. Met us at the airport. First class service. Thank you for all of your help. More

Professional, Personal and Satisfying! This is the second BMW I have purchased from John Romell at Cain BMW. He is knowledgeable about his products and respected my time. He showed me the This is the second BMW I have purchased from John Romell at Cain BMW. He is knowledgeable about his products and respected my time. He showed me the products I was interested in, answered my questions and concerns and facilitated my purchase. He spent time going over the features of the car at delivery, paired my cell phone and followed up after the purchase to see how I was doing. I would recommend John to my family and friends should they be in the market for a BMW. More

Excellent Experience We worked with Paul Sauvain and he was really responsive and fantastic with our questions. We live in Cincinnati and searched high and low for a cert We worked with Paul Sauvain and he was really responsive and fantastic with our questions. We live in Cincinnati and searched high and low for a certified used BMW in our price range with low miles. Low and behold it was at Cain BMW in Canton. Paul chatted with me over the internet and then called me to follow up. He worked with BMW Finance and got us a great deal. We drove up on Saturday and Paul was there to greet us and make us feel at home. He had the car perfectly detailed and ready to go for our drive back. Working with Greg in Finance was easy and then Paul was there with BMW keychains and hats to make our purchase feel even more special. On Sunday - yes, Sunday, the day after we purchased the car, Paul reached back out to me to make sure we made it back to Cincinnati safely and that we were still happy with the car. Paul is excellent to work with and I highly recommend him as your BMW contact! More

528i Purchase John Romell at Cain BMW really knows his stuff. He is very trustworthy and an honest person. When I went in to take delivery of my 528i he noticed t John Romell at Cain BMW really knows his stuff. He is very trustworthy and an honest person. When I went in to take delivery of my 528i he noticed the bumper had been scratched and right away he stated it was only right that Cain BMW would take care of it, and they did. A lot of other sales professionals would not have been so forthcoming. If you are planning on purchasing a BMW I would recommend to make an appointment with John and begin your BMW experience. More

Would do the drive again I spent 9 months looking for my particular BMW 328 XI MSport. When I found what I was looking for it was 700 miles away at Cain BMW in Canton, OH. I h I spent 9 months looking for my particular BMW 328 XI MSport. When I found what I was looking for it was 700 miles away at Cain BMW in Canton, OH. I have never had such a pleasurable car buying experience. My salesperson was John R. and he made buying over the phone as easy as it could possibly be. there were no sales tactics and the price was more than fair. I drove from Central Massachusetts to Ohio and I would do the drive again to have a similar experience. Everyone I dealt with at Cain was professional, to the point and friendly. And i have to say, I have a beautiful car. Thank you to John R. and all the staff at Cain BMW. More

Great BMW experience John Romell was very professional and made our first BMW purchase easy and pleasurable. I would certainly use him again and also will refer friends an John Romell was very professional and made our first BMW purchase easy and pleasurable. I would certainly use him again and also will refer friends and family. More

Great Car Buying Experience I highly recommend Cain BMW in North Canton to car buyers in the Northeast Ohio area. Client rep Paul Sauvain and the staff at Cain made it extremely I highly recommend Cain BMW in North Canton to car buyers in the Northeast Ohio area. Client rep Paul Sauvain and the staff at Cain made it extremely easy to find and purchase our 2017 X1. We live closer to Cleveland, but Cain’s price and professionalism made the drive down I-77 to North Canton an easy decision. I wouldn’t take the time to write a review if I didn’t appreciate this car buying experience. I’m not sure why Cain’s price was appreciably less than the dealers in my area but it was. Perhaps Cain has a lower overhead than other dealers. But it wasn’t just the price. Trying to work with one BMW dealer near me was an irritating exercise. They wanted me to keep calling them for a “better” price. I thought that style of wheeling and dealing haggling had been confined to old jokes and bad 1970s movies. I didn’t expect that from a BMW dealership. This didn’t happen with Paul and Cain. I asked him for his best price – through email – and he gave it to me. No hassle. In fact, I conducted almost the entire process through email. It took some time because the car locator network had to find the car I was looking for. But the process was almost painless. With some effort, Paul found the car with the options I did want and gave me the two minor options I didn’t want at cost. Even with those, the car price came in far less than the other dealers. My one complaint is with BMW. Starting with the 2017 models, BMW has reduced the length and coverage of their maintenance plan included with the purchase. Therefore, the dealers are now trying to sell “packages” that include what used to be free. Cain’s business manager Greg Haines explained the plans without a hard sell and I might regret passing on some of that coverage but I was upset BMW no longer included much of that coverage. Perhaps the future car buyer will not miss what BMW used to include. Recommending a car dealership might be like recommending a car mechanic or a favorite restaurant. The food could change overnight if the chef leaves. But as far as my experience, I am glad to give Paul Sauvain and Cain a glowing review. They don’t pay lip service to internet car sales. They embrace them. If you are shopping for a BMW (I don’t know if their Toyota dealership operates with the same principles), do yourself a favor and give Cain a chance. I found them to be helpful, knowledgeable and honest. As I said, I had to be impressed to take time away from playing with all the technology gadgets on the X1 to write this. Oh, and the X1 drove to Lake Erie through the blustery winter wind like a dream. Thanks, folks. More

What a refreshing experience! I worked with Eric Meyer when I was looking to purchase my next car. I can tell you he exceeded my expectations from start to finish! I would recommen I worked with Eric Meyer when I was looking to purchase my next car. I can tell you he exceeded my expectations from start to finish! I would recommend anyone looking to purchase to give him a call! He will give you fair and honest feedback and will work to give you the very best deal possible. I couldn't be happier with my BMW 528i and I couldn't be happier with how painless the process was! More