BMW of Newport

Jerry was a pleasure to work with. He was very accommodating and answered all my questions. As a woman, he made me feel very comfortable and respected. I can't say that another BMW dealership has accommodating and answered all my questions. As a woman, he made me feel very comfortable and respected. I can't say that another BMW dealership has ever given me that kind of service. I will definitely continue to bring my BMW here for service. They are the best!! More

I spent alot of time searching dealerships for the car I wanted. Once I was approached by Ken Golini. Right away he understood my needs and knew what I was looking for in my new car purchase. Ken took t wanted. Once I was approached by Ken Golini. Right away he understood my needs and knew what I was looking for in my new car purchase. Ken took the time to show me all the aspects of the dealership. When it came down for pricing. Ken offered my a fair price for my trade as well as giving me a fair price on my new car purchase. He made buying expierence a pleastant one. I will definitly be back to see Ken again when I am ready for my next car. I even tell my friends if they are looking for a car, to go and see ken. He will make it smooth and Simple for you. More

The sales experience at BMW of Newport was outstanding. From the moment my wife and I stepped into the showroom, the red carpet was rolled out... from the sales associate up to the General Manager. I have From the moment my wife and I stepped into the showroom, the red carpet was rolled out... from the sales associate up to the General Manager. I have purchased at least a dozen vehicles in my lifetime and this was by far the most hassle free, enjoyable experience of them all. It's clear that this dealership has outstanding leadership - every customer facing employee appears to be on the same page and executing at a high level. Many thanks to BMW of Newport for a great vehicle at a competitve price delivered by outstanding professionals! More

Frank "held my hand" through the whole process and in the end felt like family, wishing me well and very supportive. Before owning the vehicle less than a month, I inadvertently placed two CD's in the player end felt like family, wishing me well and very supportive. Before owning the vehicle less than a month, I inadvertently placed two CD's in the player, "jamming" the player. Frank reassured me, they took the radio system apart, resolved the problem and even washed my car for good measure; all at no charge and sent me off with a Merry Christmas. Not to mention they picked me up at the time of purchase, gave me a ride to the bank, waited and then took me to the dealership where everyone I would be dealing with introduced themselves. Frank later took care of the registration (again even had my car washed) and gifted me with a new BMW key chain.He takes care of me, even after the sale has been sealed answering any questions I may have about the mechanics of the vehicle. When I arrived at the BMW dealership I felt battle scarred by my experience dealing with aggressive salesmen. By the time the transaction was completed, I felt like I had a new brother; such was the care I received. Recognizing I was getting overwhelmed by the whole car buying process, he took care of everything for me, I have a beautiful car and he steered me in the right direction with a car that meets all my needs. I feel nothing but gratitude and appreciation for the service provided. Women are not particularly automobile savvy and typically we feel at a disadvantage, so I am particularly grateful for the service provided. More

We are repeat customers of Frank Giorgio and Newport BMW. Our experience in purchasing our BMW's (all 3) from this dealerhip and Frank have been very pleasant, professional and friendly. There is no questi Our experience in purchasing our BMW's (all 3) from this dealerhip and Frank have been very pleasant, professional and friendly. There is no question that I would definitely recommend Frank to anyone looking for his services in selling a vehicle. He has the ability to make you feel comfortable and the knowledge to accomodate your questions. More

Ken was extremely helpful and worked hard to find JUST THE RIGHT CAR for me. He knew what I wanted and called me as soon as one came in. He is accommodating, professional, and an asset to BMW of Newport THE RIGHT CAR for me. He knew what I wanted and called me as soon as one came in. He is accommodating, professional, and an asset to BMW of Newport. I dealt with other dealerships in order to get what I wanted and wasn't happy. This is the second time I have used BMW of Newport. I was satisfied the first time, thus my return. More

This was my first experience with BMW Newport. Nicolas Beeckman was the young gentleman that answered my internet request and I must say, the answers were polite, correct and truly professional. I finall Beeckman was the young gentleman that answered my internet request and I must say, the answers were polite, correct and truly professional. I finally met with Nicolas on the day the car (BMW 535 Xi) was delivered on December 12th, 2008. He was direct, accomadating and showed every concern about showing me the new featurres of this new 2009 model. A seemless transaction from start to finish. Nicolas was very well informed about all aspects of BMW. As an automoble lover I appreciated his knowledge very much. I would have no problem recommending this gentlemen and BMW Newport to other potential buyers. I was also taken very good care of regarding the Finacial details of the Lease, with Jay during the signing of the lease. Excellent overall experience. Sincerely, Neil T. Empson More

This dealership and sales staff was by far the best I have encountered in all my years of car buying. The sales staff was ultra-knowledgeable about every aspect of BMW and were extremely helpful. Thi have encountered in all my years of car buying. The sales staff was ultra-knowledgeable about every aspect of BMW and were extremely helpful. This dealership and Nick made this sale as easy as possible and the follow up has been first rate, More

We had a very good experience at BMW of New Port , Ken was patient and friendly throughout. the staff were professional and pleasant , there service is exeptional .. they came to our house to program the was patient and friendly throughout. the staff were professional and pleasant , there service is exeptional .. they came to our house to program the garage doors and to assist us with the navigation system of our X5. We are glad to be one of your customers. More

The sales and service departments at BMW of Newport were nothing short of spectacular. The sales staff was not pushy at all, even after a few times of coming into the show room and not seeing what I was loo nothing short of spectacular. The sales staff was not pushy at all, even after a few times of coming into the show room and not seeing what I was looking for. The salesman, Ken, kept his eye out for any cars that fit my description and notified me when something new was on the lot. The service I received from BMW of Newport was top notch, the vehicles were all in perfect condition and the staff was most accommodating, even staying late to help me. It was well worth the drive from Boston for these reasons alone. I highly suggest buying from Ken at BMW of Newport. More