
BMW of Newport
Middletown, RI
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BUYING FROM BMW OF NEWPORT WAS BY FAR THE BEST EXPERIENCE WE'VE HAD WHEN PURCHASING A VEHICLE. FRANK WAS EXCELLENT. HE WAS INFORMATIVE, FRIENDLY, AND BEST OF ALL, NOT PUSHY (WE'VE DEALT WITH THIS FAR TOO M WE'VE HAD WHEN PURCHASING A VEHICLE. FRANK WAS EXCELLENT. HE WAS INFORMATIVE, FRIENDLY, AND BEST OF ALL, NOT PUSHY (WE'VE DEALT WITH THIS FAR TOO MANY TIMES). THE SERVICES OFFERED BY THIS DEALERSHIP AFTER A PURCHASE ARE CONVENIENT AND LIKE NO OTHERS WE'VE BEEN OFFERED IN THE PAST. IT WAS A PLEASURE DEALING WITH BMW OF NEWPORT. JUDY & RON More
This dealership - and Frank in particular - listened to the customer. Trusting in their approach to test drives - "take it and try it till you are happy"; trying to locate the EXACT specification car I the customer. Trusting in their approach to test drives - "take it and try it till you are happy"; trying to locate the EXACT specification car I wanted and on not finding one - not wasting time trying to move something on the lot with a "deal" - they got my EXACT spec BMW built and delivered in three weeks flat. With the delaership holding the cards as far as getting me what I wanted - you might have expected them to hold the line on pricing but the car was offered - without asking on my part - at below list. The PDI was sharp - the car was immaculate and the handover and explanation of all features was well done. Definitely recommmend this dealer to others in the area. More
Can't say enough about the respect I have for this sales person he made me feel so comfortable and so relaxed when we were looking over the best car for me and my situation it takes a lot for me to trust so person he made me feel so comfortable and so relaxed when we were looking over the best car for me and my situation it takes a lot for me to trust someone when buyinga car because I;'ve been burned before so after dealing with Milton my view toward car salesmen was changed ps. I bought three cars from him More
I purchased my first BMW in 2004. When I went back to the dealer where I purchased the car with the intent of buying another there, I was not satisfied. On the advice of a relative, I went to BMW of Newport. dealer where I purchased the car with the intent of buying another there, I was not satisfied. On the advice of a relative, I went to BMW of Newport. Frank Giorgio was a wonderful sales rep. He was easy to deal with and to the point. He very quickly found the exact car I wanted and I had it in just a couple of days. I have never had such an easy time buying a car and plan to buy the next one from Frank as well! More
Excellent staff and very helpful. Will buy from them again and again. Overall sales experiance went well. Had a small issue with the car and the fix perfectly to my satisfaction. again and again. Overall sales experiance went well. Had a small issue with the car and the fix perfectly to my satisfaction. More
I visited severl dealerships in the RI, MA, and CT areas in search of a preowned vehicle. I am a retired policeman and former retail business owner who is familiar with the importance of good customer servi in search of a preowned vehicle. I am a retired policeman and former retail business owner who is familiar with the importance of good customer service. I purchased my 2006 BMW X5 from BMW of Newport finding their staff, particularly Milton Rodgers, exceptionally freindly and informative. There was no high pressure and my questions and concerns were all addressed. I have purchased dozens of vehicle over the past 30 plus years and have never been treated with the professionalism shown at BMW of Newport. This dealership, and again in particular Milton Rodgers, showed a level of customer care that I have not experienced before. Mr. Rodgers began the sale and continued throughout displaying a true caring for my needs and concers and followed up with contact to be sure my wife and I were satisfied with the vehicle. I will certainly do business with this dealership again and will recommened them and Milton Rodgers to my associates. More
We purchased our sixth car from Newport BMW and our third from Milton. He has always been attentive, professional and senitive to our concerns. We have recommended the dealership and Milton to several frie from Milton. He has always been attentive, professional and senitive to our concerns. We have recommended the dealership and Milton to several friends who have had the same experience. The service department is always responsive to our needs. We will continue to recommend the dealership and Milton to our friends. More
My husband and I had a great experience on 3/31/09 at BMW of Newport. We actually showed up at the dealership at 4:30 and were in our new X5 and driving home by 7:30. From the moment we arrived on the lot Ke of Newport. We actually showed up at the dealership at 4:30 and were in our new X5 and driving home by 7:30. From the moment we arrived on the lot Ken was a professional and we felt like we had known him for years. It was the most pain free experience we have ever had buying a car. Michael the sales mamager was also kind enough to come out of his office and congratulate us on our new purchase and welcomed us to the FAMILY. We are very excited and look forward to many years with our first BMW. Thank you to all including the finance department for great service. Christine and David Homen More
In a message dated 12/16/2008 2:33:38 P.M. Eastern Standard Time, KGOLINI@BMWOFNEWPORT.COM writes: http://www.dealerrater.com/dealer/add-review.aspx?dealerId=15405 To Whom It May Concern: I re Standard Time, KGOLINI@BMWOFNEWPORT.COM writes: http://www.dealerrater.com/dealer/add-review.aspx?dealerId=15405 To Whom It May Concern: I recently had two buying experiences from BMW of Newport, the first in approximately September, when I ordered a '09 335xi, and the second in December when I purchased a '07 328xi for my son's Christmas present (and his first car!). Ken Golini was the sales person for both of these cars, and his attention to detail in every regard was flawless. The check list for every item ordered on the 2009 was delivered exactly to the "T", and his endless attention to detail required several phone calls, and much patience. His attitude and demeanor is always gentlemanly, soft-spoken, and calm. As for the used BMW, he personally delivered it to my home on Christmas Eve Day, as a way to reserve the surprise for my son, and then carried through in sending us an owner's manual two weeks later. His workmanship in the car sales industry shows far above the call of duty. Because of Ken, I would conduct business with BMW of Newport again. Sincerely, Carol L. Lee -------------------------------------------------------------------------------- A Good Credit Score is 700 or Above. See yours in just 2 easy steps! More
Jerry was a pleasure to work with. He was very accommodating and answered all my questions. As a woman, he made me feel very comfortable and respected. I can't say that another BMW dealership has accommodating and answered all my questions. As a woman, he made me feel very comfortable and respected. I can't say that another BMW dealership has ever given me that kind of service. I will definitely continue to bring my BMW here for service. They are the best!! More