BMW of Newport
Middletown, RI
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It was my pleasure to do business with the team at the Newport BMW. In particular my personal experience working with Mark sold the deal. He made arrangements with Jason to keep the dealership open on a Newport BMW. In particular my personal experience working with Mark sold the deal. He made arrangements with Jason to keep the dealership open on a Saturday to meet with me after 5pm. It was my error in that I thought the Dealership was open until 6pm. Never did he tell me they closed once he learned that I was coming before 6pm he made the arrangements to stay and keep it open for me. Unbelievable customer service! More
BMW of Newport has been exceptional to work with, there are closer dealerships but working with Mark has been the best car buying experience yet. In the past, buying a car could be a cringing experien are closer dealerships but working with Mark has been the best car buying experience yet. In the past, buying a car could be a cringing experience. As a single mother, I have gotten the run around from so many salespeople trying to tell me why they couldn't discount the sticker price or having $1000 processing fee added in at the end of the transaction. Mark was so down to earth, I had done my research and he gave me a great price for the car I wanted right off the bat and a great price for the car I was trading in, which was not even a BMW!!! I highly recommend Mark and BMW of Newport to anyone, but especially single parents, he's very trustworthy. More
I received excellent service from all at BMW of Newport and look forward to a long future relationship with you. I especially like your maintenance plan and also the time spent with me regarding every asp and look forward to a long future relationship with you. I especially like your maintenance plan and also the time spent with me regarding every aspect of the car was invaluable to me. I will certainly refer you to all my friends and am very glad that I chose you as m dealership. More
I have never had such a convenient and comfortable experience buying a car before. Jim Tarbox really makes a point to meet your needs and do all the heavy lifting. I left with the piece of mind that I experience buying a car before. Jim Tarbox really makes a point to meet your needs and do all the heavy lifting. I left with the piece of mind that I have dealt with a dealership of superior excellence. I highly recommend BMW of Newport and especially Jim Tarbox. More
Mark and everybody at Newport BMW was wonderful. I had never had a BMW before and I heard this was a great dealership to work with. I live in Providence and it was well worth the extra drive to Newport. never had a BMW before and I heard this was a great dealership to work with. I live in Providence and it was well worth the extra drive to Newport. Everyone there was spectacular to work with, I can't imagine ever going any place else yo buy a car. More
The employees that I worked with at this dealership made the transaction seamless for me. Thank you Justin Moniz for calling and offering me the opportunity to consider trading in my 2009 for the 2011. the transaction seamless for me. Thank you Justin Moniz for calling and offering me the opportunity to consider trading in my 2009 for the 2011. More
Blake was very knowledgable and had great information on the BMW I purchased. He helped me get all the info and also advised of all possible solutions to make sure I got the best deal. Blake was a smooth sa the BMW I purchased. He helped me get all the info and also advised of all possible solutions to make sure I got the best deal. Blake was a smooth sales advisor, no pressure and very patient with me on making my decision. He even took me to Dunkin Donuts to get a coffee on my test drive. Those extra steps and attention to detail really made my experience that much better. I live in Northern RI, so it was worth the trip to this dealer. I had a small issue with a scuff and he took care of it, now that's A class service, no questions asked. Thanks Blake! . Andrew Angel Technology Engologist More
Mark Tortolani did an excellent job of communicating with me through this process. He has great knowledge of all BWM vehicles but did a nice job of explaining the differences between the 2 models I looked at me through this process. He has great knowledge of all BWM vehicles but did a nice job of explaining the differences between the 2 models I looked at. Jason was very helpful as well and helped put any anxiety I had at ease. I felt like I was given a VERY fair price for my trade in car and for the 530xi I purchased at BMW of Newport. In fact I recommended Mark and BMW of Newport to a co-worker when I arrived at work this afternoon. From what I understand she and Mark Tortolani have already been in contact! I will definitely recommend the dealership and Mark in particular to other people in the future. Thanks for everything! Mark Searles WJAR TV NBC10 More
My husband and I visited BMW of Newport yesterday to lease my fourth BMW from BMW of Newport. We were greeted by both Jason Smigel, Sales Manager and Michael Richard, Client Advisor when we arrived. Th lease my fourth BMW from BMW of Newport. We were greeted by both Jason Smigel, Sales Manager and Michael Richard, Client Advisor when we arrived. These gentlemen are true professionals! The transaction was seamless and we left just a short time later with a new 328XI. I would and do highly recommend this dealership to everyone. Kudos to all the staff at BMW! You are the best! Sincerely, The D'Andrea's More