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BMW of Newport

Middletown, RI

4.7
715 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 715 reviews

August 11, 2023

Scheduled maintenance always runs smoothly with Grieco Newport BMW! They pick up your car, ask you in advance before any work is done and give you options to choose from. I’ve had questions from time to More

by MBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo St.Angelo, John Tyler
Aug 14, 2023 -

BMW of Newport responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 08, 2023

It was a very good experience. All of the employees were very helpful and courteous. More

by Christine Manfredi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Cardoso, James Costakos Sr
Aug 11, 2023 -

BMW of Newport responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 05, 2023

Experience Customer Centered Service done well, always eager to go that extra mile for what you need. More

by rmmsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Aug 11, 2023 -

BMW of Newport responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

July 25, 2023

Nick was wonderful to deal with, patient and not pushy. Will most certainly buy from him/them again. More

by Adamolivia2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 26, 2023 -

BMW of Newport responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

July 12, 2023

Great service! Took me in on short notice and gave me shuttle service as well to accommodate my waiting. More

by seabreezekris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Chris and Jason
Jul 14, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

July 10, 2023

Newport BMW has a knowledgeable service and parts department with a professionally trained staff that is ready to provide world. Class customer service More

by Mr-raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ferreira , John Tyler, Paul Cunha
Jul 11, 2023 -

BMW of Newport responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

July 08, 2023

I have never been disappointed bringing my vehicle to BMW of Newport for service, the employees are very helpful and the vehicle is done right the first time More

by tonycap189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Cody
Jul 08, 2023 -

tonycap189 responded

Robert and Cody in service, my scheduler and adviser are a pleasure to work with. They are very courteous and always keep you advised of the work being done on my vehicle

July 04, 2023

The service shop at this BMW dealer, is one of the best I’ve ever seen. More

by japiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 05, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

June 30, 2023

I've been a customer for over ten years. My sales and service experience has always been outstanding. Service issues have always been addressed to my comete satisfaction. More

by cburke401
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moniz, John Tyler, Jeff Dosreis
Jul 05, 2023 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

June 01, 2023

Steve in the service department went above and beyond helping to resolve a problem with my vehicle.As always his professional demeanor was greatly appreciated. More

by bhart2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mercier
Jun 13, 2023 -

BMW of Newport responded

Thank you so much for taking the time to share your experience. We take pride in taking care of our customers.

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