BMW of Newport

Working with car dealerships can be a difficult experience; however, BMW of Newport makes it more bearable. Rich is available to answer any unanswered questions and Mark Tortolani is a diligent wo experience; however, BMW of Newport makes it more bearable. Rich is available to answer any unanswered questions and Mark Tortolani is a diligent worker who tries to accommodate the customer's needs. The service department is also a selling point for the dealership! More

This is our 5th purchase at BMW of Newport. Each time it gets better. Our Sales advisor Mark Tortolani was by far the best we have ever delt with!! He really cares about his customers and gets them the best gets better. Our Sales advisor Mark Tortolani was by far the best we have ever delt with!! He really cares about his customers and gets them the best deal possible. He follows up on everything and continues to do so after the deal is done. Mark is a positive asset to your company. Thanks for a GREAT job Mark Debbie & Artie Martitz More

You can only appreciate a BMW after driving one. It was You can only appreciate a BMW after driving one. It was time to get a newer and safer car since my BMW 328i was fifteen years old. You can only appreciate a BMW after driving one. It was time to get a newer and safer car since my BMW 328i was fifteen years old. My son, Steven, offered to correspond for the lease with BMW of Newport by telephone while living in California. All of the communication with Steven and myself was very professional and quickly responded to with accurate detailed information. Right from the first telephone call in response to my email, Nicholas Beeckman, Internet Manager, was professional and without pressure. Michael Richard, Client Advisor, did a great job in a courteous and informative manner. Jason Smigel was a great part of finalizing the lease agreement. All of the above were very helpful to my son in procuring the new BMW SUV 28i by telephone. I would highly recommend BMW of Newport to anyone who wishes to lease or purchase the "Ultimate Driving Machine". More

Absolutely recommend. Mainly worked with Mark T who I would rate as the best auto salesman I have interacted with in over 25 years. He listened and provided deals that met our needs. Also worked with al would rate as the best auto salesman I have interacted with in over 25 years. He listened and provided deals that met our needs. Also worked with all the others and was very impressed with everyone. They treated us so positively that a week after we bought a new 328xi we also bought a new X1! More

My wife and I were casually looking for a third "play" car. We had looked for new ones at the Automall but did not find one we liked. I had seen the certified white BMW convertible on-line and we "play" car. We had looked for new ones at the Automall but did not find one we liked. I had seen the certified white BMW convertible on-line and went look at it. Mark Tortolani showed us the car and went with us for a test drive, exerting no pressure at all. Our concern with the BMW was the high milage...53000 without a maintenance upgrade. Mark was very patient as I explained I would not buy the car without the extended maintenance. We left the dealership without the car and Mark called us back several times asking what it would take to sell us this car and offering some options. Mark did this without any pressure and finally managed to include the extended maintenance. At no time during this process did I feel any unease or pressure. I would go back to buy another car or recommend Mark to a friend. More

Mark did a fantastic job making sure the delivered result was exactly what I was looking for. He managed the process extremely well and did a great job keeping us in the loop. I will absolutely buy fro was exactly what I was looking for. He managed the process extremely well and did a great job keeping us in the loop. I will absolutely buy from Mark again if I'm in the market for a new vehicle, it was a pleasure doing business with him. More

Because we had not received the service we had come to expect from BMW locally, we drove to Newport with the intention of just looking. We were treated extemely well by Mark Tortolani and shown all option expect from BMW locally, we drove to Newport with the intention of just looking. We were treated extemely well by Mark Tortolani and shown all options that we wanted to consider. As a result, we had selected a car within two hours. Not only will we buy our next car from them, I intend to bring my friend here from D.C. when she is ready for her next car. I did not realize it at the time of purchase, but BMW of Newport will pick up my car for service when it is needed. What more could I ask? More

I cannot possibly write enough positive comments about my salesperson, Justin Moniz. He is an extremely well versed, kind, courteous and professional young man. I am an extremely nervous person when it com salesperson, Justin Moniz. He is an extremely well versed, kind, courteous and professional young man. I am an extremely nervous person when it comes to negotiating a deal and suffered through a tedious hour or so with my husband serving as Master negotiator. Both Justin and his Sales Manager Jay Smigel handled our account with kid gloves. Our 2012 535i is INCREDIBLE, and the deal we settled on was outstanding. I will recommend this dealership and Justin to all my friends and business colleagues. More

I live in Warwick and originally visited the Warwick BMW dealership first. My experience there was not very good. I felt like I received a poor offer on my trade in and a poor price on the car. I spo dealership first. My experience there was not very good. I felt like I received a poor offer on my trade in and a poor price on the car. I spoke with Nick at BMW Newport over the phone first as I was initially concerned with driving to Newport. I was assured that if I made the drive I would not be wasting my time. Nick was right. Right from the start I was greeted kindly and in a welcoming manner. The receptionist, I do have to say, is one of the most friendly and polite people I have met anywhere. I sat down with Nick and discussed what I was looking for. He found me the exact car I wanted. We then started the negotiating process, which was as relaxed an experience I have had in buying a new car. I also worked with Jim Tarbox and finishing our agreement. He was very professional and fair. In the end I got the exact car I wanted and at a price that was very fair and significantly better than my experience in Warwick. I would absolutely recommend BMW of Newport and Nick Beeckman. More

The first time I visited the competitor dealer (BMW of Warwick), none of the sales reps even glanced up from their desks to great me. I walked out and visited the Inskip Audi dealer, who did welcome me. Warwick), none of the sales reps even glanced up from their desks to great me. I walked out and visited the Inskip Audi dealer, who did welcome me. I returned to Warwick BMW another time, and received acceptable service, however the sales rep there never called to touch base after my visit and test drive. After narrowing my choice down to a BMW X3, I went to BMW of Newport to get out of the Inskip conglomerate. I was not disappointed. I was greeted by Justin Moniz immediately, and he took a lot of time explaining the vehicle to me, going through features on the floor model, and then accompanying me on a test drive. The trade BMW of Newport offered me on my Murano exceeded that offered by BMW of Warwick, and that clinched the deal. I highly recommend visiting this dealer, and asking for Justin Moniz. Frank (his name does not appear in the choices above) in the finance office also gave me top notch service. I'm thrilled with my purchase. More