BMW of Newport
Middletown, RI
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Mark and Jay took very good care of me. They were extremely patient and made sure that i got the exact car that i had hoped to get. They were very friendly and very professional. I would absolutely extremely patient and made sure that i got the exact car that i had hoped to get. They were very friendly and very professional. I would absolutely recommend Newport BMW to anyone in the future. More
I had an excellent experience at BMW of Newport starting with the call back from Mark Tortolani after an e-mail inquiry about a used BMW. His enthusiasm for the BMW and his fun loving attitude toward life with the call back from Mark Tortolani after an e-mail inquiry about a used BMW. His enthusiasm for the BMW and his fun loving attitude toward life in general was contagious. Unlike other dealers with whom I have had interactions I felt he really understood where I was coming from. The styling, color of the exterior and interior and the detailing were up there as priorties for me. One previous dealer had described me as "special" and I started to wonder if my high standards were too much to expect from a used car. Mark quickly allayed all those concerns and showed me quite a few viable options. He explained that he gets bonuses for the NUMBER of cars he sells and not for the AMOUNT he makes on each car so he attempts to get the best deal for each customer. After buying my car yesterday he called me and texted me to be sure I was happy and seems genuinely invested in keeping me a happy BMW consumer. The entire experience was excellent and so different from what I experienced in Providence. Everyone involved in my purchase was very friendly and helpful including Jason Smigel, James Tarbox and Nick Beeckman. I am definitely recommending BMW of Newport to my friends and colleagues. Heidi Peterson, MD More
I found that Blake was extremely helpful in facilitating the purchase of my X3. I had a very bad experience at another BMW dealership, but Blake made this a lot less painful. I was able to order the exact S the purchase of my X3. I had a very bad experience at another BMW dealership, but Blake made this a lot less painful. I was able to order the exact SAV I wanted with all the equipment I needed. He was very kind, knowledgeable and professional. When the X3 arrived he took the time to go over all the equipment and features on the car. I would strongly recommend Blake and the dealership... they were awesome! Thank you. More
I was in the market for a new vehicle and was shopping looking at Audi, Lincoln and BMW. I called up and spoke with Blake and indicated to him my needs and pricing requirements. He was extremely helpful looking at Audi, Lincoln and BMW. I called up and spoke with Blake and indicated to him my needs and pricing requirements. He was extremely helpful and based on my conversation set up an appointment with Blake for the next day. My wife and I came to dealership and Blake showed us around the dealership and we went over some vehicles. He showed me a 328i that was just what I wanted. We sat down and spoke about the price, I indicated what I needed to get the deal done and he came back into the office and we had a deal. The experience was great and the car is as well. I look forward to a great relationship with Blake and Newport BMW. Thanks, Charlie More
Mark was very easy and respectful to work with. He answered all of my questions and was very knowledgable in the sales process. I would definitely recommend him and BMW Newport. answered all of my questions and was very knowledgable in the sales process. I would definitely recommend him and BMW Newport. More
My overall sales experience was excellent. I actually went in to buy a used BMW I found online and ended up buying brand new due to the great incentives being offered at that time. went in to buy a used BMW I found online and ended up buying brand new due to the great incentives being offered at that time. More
This dealer was very professional. As a first time car purchaser he made this process for me feel very easy. I would definitely recommend any person who is looking for a BMW to head his way! purchaser he made this process for me feel very easy. I would definitely recommend any person who is looking for a BMW to head his way! More
I wasn't necessarily in the market for a new car, but Mark Tortolani made it hard for me not to leave without a new BMW 328xi. He found the exact car I wanted, made the numbers work and even delivered t Mark Tortolani made it hard for me not to leave without a new BMW 328xi. He found the exact car I wanted, made the numbers work and even delivered the car to me because I had no time in my schedule to make the hour-long trip to Newport. If it wasn't for BMW of Newport, I wouldn't be driving a new BMW because the only other dealership in the state that sells BMWS made my last buying experience (and subsequent service trips) horrendous. BMW of Newport has been the best car buying experience I've ever had. Since I purchased my new car last week, Mark has stayed on top of things, dealing with registration issues and continuing to check in on me. To note, the car I bought wasn't even on the Newport lot - Mark found it elsewhere and had it shipped to RI for me. I recommended a friend who also bought a new car from him. Mark worked tirelessly to make me happy, and everything he promised came through. I will continue to send my friends to him, and when I trade in my car for a new one in a few years, I will definitely reach out to Mark and BMW of Newport. Thank You! More
We did our research and were able to purchase a pre-owned BMW at a very fair price, with a fair trade-in value. Nicholas Beeckman worked with us for over a month, was a pleasure to deal with (no pressure), BMW at a very fair price, with a fair trade-in value. Nicholas Beeckman worked with us for over a month, was a pleasure to deal with (no pressure), and was responsive to our many questions via phone and email. Jim Tarbox and Bill Woodcock sealed the deal in record time on purchase day. More