BMW of Newport

Great communication!! I have dealt with many different dealers and dealerships over the course of my driving history. Mark Tortolani and BMW of Newport were absolutely fan I have dealt with many different dealers and dealerships over the course of my driving history. Mark Tortolani and BMW of Newport were absolutely fantastic. Mark went above and beyond to help get me into the vehicle that I wanted and at a comfortable place for me. I have never dealt with a sales person that worked so hard to help me find the vehicle that I loved. From the test drive to signing the paperwork it was a good experience. Mark was so responsive and worked tirelessly to provide me with all the information and options that were available to me. He has continued to answer my questions with the same speed even after I brought the car home! More

Deceitful This dealership was deceitful from day one. Recently traded my BMW for a Mercedes due to not wanting to deal with this dealership ever again. Horrib This dealership was deceitful from day one. Recently traded my BMW for a Mercedes due to not wanting to deal with this dealership ever again. Horrible experience. More

Best car buying experience yet! Seeing Mark at BMW of Newport was the best thing that could have happened to me. He's not your typical salesman with all the pitches and games. Gets Seeing Mark at BMW of Newport was the best thing that could have happened to me. He's not your typical salesman with all the pitches and games. Gets straight to the point with numbers and has you out of there quickly. I recommend speaking to Mark if your thinking of buying a BMW he'll be honest with you and you know exactly where you stand. Great experience! More

1st class and no pressure experience! Had a great experience at BMW of Newport. From the quick internet based response from Bruce to Mark going above and beyond during my buying experien Had a great experience at BMW of Newport. From the quick internet based response from Bruce to Mark going above and beyond during my buying experience to Rich working hard to close the deal I had a great experience for my first BMW purchase. A real first class dealership with regular guys making you feel comfortable during the whole process. Wasn't planning on walking away with an awesome 428 xi convertible last Saturday but from the moment I saw it I was knew this car was going to be mind. Had a good experience with my Infinity G37s convertible but this dealership had a different feel from the Infinity dealership I was dealing with. Mark was awesome during the whole process . Nikole was also very helpful from the paperwork side of things and very informative. More

FANTASTIC DEALERSHIP & PRODUCT I bought a brand new 2015 BMW 228i x-drive coupe. I emailed the dealership on a Thursday night and set up an appointment for 9 a.m. on Saturday. Bru I bought a brand new 2015 BMW 228i x-drive coupe. I emailed the dealership on a Thursday night and set up an appointment for 9 a.m. on Saturday. Bruce Grabert greeted us courteously, spoke a little about the brand (I had never driven one before). He then introduced us to our salesman, James Costakos, who knows everything there is to know about these vehicles and was just beyond pleasant to work with. We spoke to Tom Vincent, who also was great to speak with. After I test drove the vehicle, I knew I was going to buy it. These cars are really that nice. I'm still stunned that a 4 cylinder can perform like a 6. So, then we negotiated a price for the car and our trade with James and Michael Richard, with none of that in and out silliness of "Let me go talk to my manager." We all sat in the office and spoke. The deal was transparent. I had determined before I went to the dealership what the number was that I could afford and that goal was reached. Then we finished up the paperwork with Nicole, who was just as nice as everyone else. I left with my beautiful new car that day and couldn't be happier with the vehicle and the way I was treated at this dealership. I can't say enough about the staff, the dealership, and the car itself. The whole transaction exceeded my expectations. If you want a new car, go here first... More

An Outstanding Car Buying Experience We just purchased a 2015 BMW X5 (our 3rd BMW owned, 2nd X5) from Mark Tortolani at BMW Newport and the entire car buying experience was phenomenal. Ma We just purchased a 2015 BMW X5 (our 3rd BMW owned, 2nd X5) from Mark Tortolani at BMW Newport and the entire car buying experience was phenomenal. Mark was exceptional to work with from the moment we walked through the doors. He presented us with honest, knowledgeable professionalism that immediately put our minds at ease. He and Tom Vincent worked very hard to find us the right X5 at the right price, and made the entire process fun and very stress free. We got a great offer that put us into a great X5 and we are 100% satisfied with our new BMW!! If you are looking to purchase a BMW, without a doubt stop by and visit Mark and the team at Newport BMW. You can absolutely rest assured they will take care of you and put into your perfect vehicle. More

Great Experience I worked with Mark Tortolani and he was wonderful. He listened to my needs and found the perfect car for me. I would not have found this car without h I worked with Mark Tortolani and he was wonderful. He listened to my needs and found the perfect car for me. I would not have found this car without him and I feel like I got a great deal on a car that will last me for several years. More

Very Positive Car Buying Experience All 4 of my X5 vehicles have been purchased at BMW of Newport and this is the second time working with Mark Tortolani. Mark is a smart, honest sales All 4 of my X5 vehicles have been purchased at BMW of Newport and this is the second time working with Mark Tortolani. Mark is a smart, honest sales person who makes the car buying experience fun and less stressful! He sees the entire process through and makes sure that you are 100% happy. We appreciate his open communication and responsiveness. It was also a great experience working with Tom on locating the X5 with the features I wanted. He provided options and in the end I got what I was looking for. The finance process and delivery were just a great. Nicole was thorough and organized, which made for a quick and easy finance experience. The professional delivery with Nick was unparalleled! He went over every detail and ensured that his explanation was clear. I am very happy with my new X5 and it has a lot to do with the buying experience at BMW of Newport. Thank you to all of those in involved! More

Great experience Worked with Mark Tortolani for over a 4 week period while searching for various X 5 Diesels. Mark was the most direct, honest guy I had spoken with. Worked with Mark Tortolani for over a 4 week period while searching for various X 5 Diesels. Mark was the most direct, honest guy I had spoken with. He was always professional and caring. He keep hisd word and made the Deal happen as agreed. Delivery was prompt, Car was detailed to perfection, located inside the Showroom which was very thoughtful. Nicholas gave a great presentation of the cars extraordinary features. The whole delivery process was exceptional. I look forward to doing business with BMW of Newport in the future. More

Purchased a Certified Pre Owned 2012 BMW BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and very go BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and very good values. Our salesman, Nicholas Beekman , was very meticulous in explaining all the features of our car, he even assisted in programming the " I Drive " . More