
BMW of Newport
Middletown, RI
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What a pleasure! I just picked up my fourth BMW 3 series leased vehicle. After an unpleasant experience at another dealership, I’ve leased my last three vehicles from I just picked up my fourth BMW 3 series leased vehicle. After an unpleasant experience at another dealership, I’ve leased my last three vehicles from BMW of Newport. All transactions have been trouble-free and fair. My last two leases have been handled by Justin Moniz, a capable and personable salesman, who just happened to call us and advise us of a special early buy-out program. Our entire transaction was handled by phone in an easy, professional and pressure-free manner. Delivery was even more satisfactory. Justin was very knowledgeable and did a great job explaining the vehicle’s many features. Thanks for such a positive experience! More
First BMW X1 Justin was very professional, helpful, and kind. I am confident that I can call him up or visit the dealership with questions at any time. BMW of Newp Justin was very professional, helpful, and kind. I am confident that I can call him up or visit the dealership with questions at any time. BMW of Newport has an inviting show room. I am so excited about my X1! More
CPO purchase Mark Tortolani went out of way to make the buying process easy & fair. Texting me when he was on his day off, making sure I was picked up from the tra Mark Tortolani went out of way to make the buying process easy & fair. Texting me when he was on his day off, making sure I was picked up from the train station etc. He went the extra mile for me. More
First BMW " Great experience ! Jon & Mark provided excellent service , this was such a pleasure to work with e everyone at this Dealership .... I look forwar Great experience ! Jon & Mark provided excellent service , this was such a pleasure to work with e everyone at this Dealership .... I look forward to my next Bmw .. Only at Newport BMW Anne www.thehaircircuit.com Love .. X5 .. The best SUV More
First Bmw purchase Great, low stress experience from start to finish. John was extremely professional and patient with the whole process. I would definitely return to t Great, low stress experience from start to finish. John was extremely professional and patient with the whole process. I would definitely return to this dealership in the future. More
Great experience Just purchased a m3 from Jon Lehane! Great service and experience. I recommend coming to see Jon if your looking to purchase a new vehicle! Just purchased a m3 from Jon Lehane! Great service and experience. I recommend coming to see Jon if your looking to purchase a new vehicle! More
Unlike any other dealership Being a younger couple, my boyfriend and I have had poor experiences with several other dealerships locally, finding ourselves ignored, pre-judged, an Being a younger couple, my boyfriend and I have had poor experiences with several other dealerships locally, finding ourselves ignored, pre-judged, and prejudiced. Fearing the same treatment, we opted to visit BMW of Newport when it was closed, so we could browse in peace. As fate would have it, we ran into Mark there in a chance encounter. The immediate service he offered us was a breath of fresh air. He was beyond accommodating in all manners and made our whole transaction seamless. We couldn't be happier. He truly went above and beyond any expectation we could have. We had the pleasure of dealing with his colleague Bruce as well who is as equally welcoming and friendly. We highly recommend this dealership. More
Straightforward, informative, went extra mile From my initial call in where I was connected with Mark Tortolani, I received clear information and liked what I heard, so visited the dealership and From my initial call in where I was connected with Mark Tortolani, I received clear information and liked what I heard, so visited the dealership and had a good experience there. I bought a previously owned BMW and it was delivered as I had asked. There was some logistics required when I picked up the car and Mark personally went out of his way to make it work to my convenience--I appreciated that. Several others (Nick, Michael, Nicole) also helped put it all together for me. More
Positive Car buying Experience! I worked with Mark Tortolani for the second time and everything went smoothly again. No nonsense...I got the car I wanted at the price I wanted to pa I worked with Mark Tortolani for the second time and everything went smoothly again. No nonsense...I got the car I wanted at the price I wanted to pay. The car was delivered on time and perfectly. More
Mark Tortolani Puts the Customer First! My wife and I purchased a BMW Sedan from Marl Tortolani at BMW of Newport last week. We had found a potential car beforehand online and visited Mar My wife and I purchased a BMW Sedan from Marl Tortolani at BMW of Newport last week. We had found a potential car beforehand online and visited Mark at BMW to check it out in person. We had never met or worked with Mark prior to this encounter. Throughout the process of examining, test driving, and negotiating our actual purchase of the car, Mark was extremely informative, helpful, and patient with our many questions. He worked VERY hard for us in trying to get us exactly what we wanted and truly tried every possible avenue to address OUR requirements. Mark truly "put the customer first" throughout our very pleasant experience. By the time we returned to the dealership to pick up our now-purchased car at a later date, it was no surprise to us to see that Mark had dropped by the dealership, even on his day off, and made sure we were sent off properly and happy. He has our very strong recommendation. Thanks, Mark! Also wonderful experience getting a car orientation lesson from Nick Beeckman. During our time actually picking up the car to take it home, Nick covered the workings of the car literally from bumper to bumper (right down to programming my wife's phone to work in the car and even the garage door opener!). He answered every question we had in a remarkably patient and informative manner. Best orientation I have ever had! More