BMW of Newport
Middletown, RI
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Great Experience I worked with Mark Tortolani and he was wonderful. He listened to my needs and found the perfect car for me. I would not have found this car without h I worked with Mark Tortolani and he was wonderful. He listened to my needs and found the perfect car for me. I would not have found this car without him and I feel like I got a great deal on a car that will last me for several years. More
Very Positive Car Buying Experience All 4 of my X5 vehicles have been purchased at BMW of Newport and this is the second time working with Mark Tortolani. Mark is a smart, honest sales All 4 of my X5 vehicles have been purchased at BMW of Newport and this is the second time working with Mark Tortolani. Mark is a smart, honest sales person who makes the car buying experience fun and less stressful! He sees the entire process through and makes sure that you are 100% happy. We appreciate his open communication and responsiveness. It was also a great experience working with Tom on locating the X5 with the features I wanted. He provided options and in the end I got what I was looking for. The finance process and delivery were just a great. Nicole was thorough and organized, which made for a quick and easy finance experience. The professional delivery with Nick was unparalleled! He went over every detail and ensured that his explanation was clear. I am very happy with my new X5 and it has a lot to do with the buying experience at BMW of Newport. Thank you to all of those in involved! More
Great experience Worked with Mark Tortolani for over a 4 week period while searching for various X 5 Diesels. Mark was the most direct, honest guy I had spoken with. Worked with Mark Tortolani for over a 4 week period while searching for various X 5 Diesels. Mark was the most direct, honest guy I had spoken with. He was always professional and caring. He keep hisd word and made the Deal happen as agreed. Delivery was prompt, Car was detailed to perfection, located inside the Showroom which was very thoughtful. Nicholas gave a great presentation of the cars extraordinary features. The whole delivery process was exceptional. I look forward to doing business with BMW of Newport in the future. More
Purchased a Certified Pre Owned 2012 BMW BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and very go BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and very good values. Our salesman, Nicholas Beekman , was very meticulous in explaining all the features of our car, he even assisted in programming the " I Drive " . More
Great experience!! Purchased a 2015 BMW at Newport BMW. I was very reluctant to leave another dealer that I had extensive experience with in the past. I was impressed Purchased a 2015 BMW at Newport BMW. I was very reluctant to leave another dealer that I had extensive experience with in the past. I was impressed with the manner in which I was treated from start to finish. Justin Moniz was knowledgable, and well spoken. Very easy and professional experience from Justin in Sales, as well as Tom, Nick, Mike, all the way through financing with Nicole. Great job by all involved, More
Great experience I have bought several cars in my life and this was by far the best experience I had. Justin was both professional and knowledgeable. He was able to an I have bought several cars in my life and this was by far the best experience I had. Justin was both professional and knowledgeable. He was able to answer all of my questions. Justin was not "pushy" at all. He was there when I needed him but did not harass me with multiple phone calls. He was able to give us a fair market price for our X1 without making us feel like we were crazy for asking. We also had a great experience with Nick, the BMW Genius. He took his time and explained all the options in the car. Nick knows his stuff and is able to explain it to those who don't. Finally, we had a good experience with Nicole in financing. She worked with us to get the best rate and a payment we could afford. The entire team was very professional and friendly. I would definitely recommend this dealership. Thank you for a great experience. More
Impressed! This was my first vehicle purchase from BMW of Newport, and I'm glad to say that I was pleasantly surprised at how easy they made the car buying exper This was my first vehicle purchase from BMW of Newport, and I'm glad to say that I was pleasantly surprised at how easy they made the car buying experience to be. Mark Tortolani was always forthright and honest with me every stay of the way, all while being very patient as I evaluated different X5 configuration options, all the way down to the financing. He, as well as Rich Anger, really did a fantastic job of making everything simple to understand, in the end, when it came down to purchasing the perfect X5 that I had ordered. I couldn't be happier with the purchase, as well as all of the fine folks at BMW of Newport that made it possible. More
Lease 435 MSport What a fantastic experience from start to finish with BMW. Mark Tortolani was clear and responsive from the onset. Rich Anger handled the deal with What a fantastic experience from start to finish with BMW. Mark Tortolani was clear and responsive from the onset. Rich Anger handled the deal with no hiccups as he deliver a fair price without the unpleasantries of negotiating back and forth which is far too common. Justin Moniz did an excellent job of handling the pickup and gave me a thorough explanation of all the cars features and unique bell and whistles. I would highly recommend BMW and all the aforementioned individuals as this was by far the smoothest transaction I've experienced. More
A consistently delightful experience! I have purchased two vehicles from BMW of Newport, a 2013 X5 off the lot and a 2015 X5 that I factory ordered. Both experiences were unparalleled in t I have purchased two vehicles from BMW of Newport, a 2013 X5 off the lot and a 2015 X5 that I factory ordered. Both experiences were unparalleled in terms of customer service, efficiency, value for price, and overall experience. There are several BMW dealers much closer than the two hour drive to Newport, but the sales experience at BMW of Newport is that exceptional. Both Mark Tortolani and Rich Anger served our every need with professionalism and empathy, resulting in a great outcome with a great BMW that is exactly what fits us best. More
Excellent sales and service team. Lisa and I have purchased two vehicles from BMW of Newport and this is the first time we have worked with Mark Tortolani. We were undecided on colors Lisa and I have purchased two vehicles from BMW of Newport and this is the first time we have worked with Mark Tortolani. We were undecided on colors and options and we spent a considerable amount of time at the dealership making decisions. Mark Tortolani supported us the entire time and "Ultimately" got us into a stock vehicle which was the best decision in the end. Mark worked tirelessly and created a great experience for us. Thank you Mark. Our thanks to Rich Anger for his patience and support and our thanks to Nicole, who went the extra mile to secure us a better finance rate. This dealership is top notch for sales and service and that is why we return time and again. Thanks to everyone at BMW of Newport. More