BMW of Newport
Middletown, RI
Filter Reviews by Keyword
By Type
Showing 715 reviews
Excellent Experience Drove my 2016 X5 home today and it was the culmination of an easy and comfortable experience especially going thhrough the sales process with Justin, Drove my 2016 X5 home today and it was the culmination of an easy and comfortable experience especially going thhrough the sales process with Justin, the paperwork process with Bruce and the informative training session on the new X5 with the resident Genius, Nick. Justin was especially helpfu from our first phone conversationl and is to be commended for his friendliness, patience, professionalism and product knowledge. This is my second BMW purchase from BMW of Newport. My previous purchase and service experiences were key factors in my decision to return. More
Excellent service...and more importantly, follow through. Fantastic service across the board from sales (Justin), finance (Nicole), and service (Paul). From initial visit through driving away, the experience Fantastic service across the board from sales (Justin), finance (Nicole), and service (Paul). From initial visit through driving away, the experience was fantastic; including the follow up activities that were promised and delivered. More
Many thanks to Jon Buying a new car from BMW of Newport was a delightful experience because our salesperson Jon Lehane was so friendly, knowledgable, flexible, and effic Buying a new car from BMW of Newport was a delightful experience because our salesperson Jon Lehane was so friendly, knowledgable, flexible, and efficient. We visited the dealership, test drove two cars, spoke with a technician, negotiated price, and drove away with our new car in a matter of days. Jon was always at the end of the telephone to answer questions and made time for us whenever we wanted to speak in person. I feel confident we are in just as good hands going forward now that we have graduated from customers to owners. More
Great dealership to do business with These guys (and gals) go above and beyond to ensure a pleasurable experience. I just bought my second car from Mark Tortolani because of his expertis These guys (and gals) go above and beyond to ensure a pleasurable experience. I just bought my second car from Mark Tortolani because of his expertise and willingness to do what it takes to make a fair deal. Thanks again Mark! The service department deserves mention as well-- my service coordinator Jeff and tech Drew are another reason I am a repeat customer at BMW of Newport. More
What a pleasure! I just picked up my fourth BMW 3 series leased vehicle. After an unpleasant experience at another dealership, I’ve leased my last three vehicles from I just picked up my fourth BMW 3 series leased vehicle. After an unpleasant experience at another dealership, I’ve leased my last three vehicles from BMW of Newport. All transactions have been trouble-free and fair. My last two leases have been handled by Justin Moniz, a capable and personable salesman, who just happened to call us and advise us of a special early buy-out program. Our entire transaction was handled by phone in an easy, professional and pressure-free manner. Delivery was even more satisfactory. Justin was very knowledgeable and did a great job explaining the vehicle’s many features. Thanks for such a positive experience! More
First BMW X1 Justin was very professional, helpful, and kind. I am confident that I can call him up or visit the dealership with questions at any time. BMW of Newp Justin was very professional, helpful, and kind. I am confident that I can call him up or visit the dealership with questions at any time. BMW of Newport has an inviting show room. I am so excited about my X1! More
CPO purchase Mark Tortolani went out of way to make the buying process easy & fair. Texting me when he was on his day off, making sure I was picked up from the tra Mark Tortolani went out of way to make the buying process easy & fair. Texting me when he was on his day off, making sure I was picked up from the train station etc. He went the extra mile for me. More
First BMW " Great experience ! Jon & Mark provided excellent service , this was such a pleasure to work with e everyone at this Dealership .... I look forwar Great experience ! Jon & Mark provided excellent service , this was such a pleasure to work with e everyone at this Dealership .... I look forward to my next Bmw .. Only at Newport BMW Anne www.thehaircircuit.com Love .. X5 .. The best SUV More
First Bmw purchase Great, low stress experience from start to finish. John was extremely professional and patient with the whole process. I would definitely return to t Great, low stress experience from start to finish. John was extremely professional and patient with the whole process. I would definitely return to this dealership in the future. More
Great experience Just purchased a m3 from Jon Lehane! Great service and experience. I recommend coming to see Jon if your looking to purchase a new vehicle! Just purchased a m3 from Jon Lehane! Great service and experience. I recommend coming to see Jon if your looking to purchase a new vehicle! More