BMW of Newport

Wonderful Service!! Dealing with BMW Newport was a pleasure. We showed up close to closing time to inquire about a test drive and we were fortunate Jon Lehane greeted us Dealing with BMW Newport was a pleasure. We showed up close to closing time to inquire about a test drive and we were fortunate Jon Lehane greeted us and assisted us from the test drive though the purchase, and beyond!! We had a few questions about the workings of our BMW once we got it home, and Jon seemed happy to help us with anything he could. Top notch, no pressure, car buying experience thanks to Jon Lehane!! More

Superior My experiences at BMW Newport just keep getting better. Blake Stangohr was wonderful to deal with from beginning to end. He is extremely knowledgeable My experiences at BMW Newport just keep getting better. Blake Stangohr was wonderful to deal with from beginning to end. He is extremely knowledgeable about all the models I test drove and was patient with me during my decision making. There are plenty of auto dealers closer to me but I prefer doing business at BMW Newport because of their team. Rich Anger runs a great dealership. Loving my new 5 series!!! Thank you!! Mindy Caito More

Top notch client service and technical knowledge This is the third BMW from Justin. Incredible service and attention to detail. Authentic and great guy who clearly wants to best fit for his clients. This is the third BMW from Justin. Incredible service and attention to detail. Authentic and great guy who clearly wants to best fit for his clients. Nicholas was awesome too. Super knowledge about the car. Patient and informative. More

Great Experience Both Jonathan Lehane and Michael Richard were very professional and we purchased our vehicle that same day we went to BMW of Newport. They gave us all Both Jonathan Lehane and Michael Richard were very professional and we purchased our vehicle that same day we went to BMW of Newport. They gave us all the information that we needed and very happy with the service. Definitely a great dealership to work with. More

Flawless Purchase of a New 3-series I recently purchased my second BMW 3-series. I reached out to BMW of Newport by telephone and was initially connected with Justin Moniz. I explained I recently purchased my second BMW 3-series. I reached out to BMW of Newport by telephone and was initially connected with Justin Moniz. I explained that I was interested in custom ordering a new 3-series and had already picked out all of the specifications. After sending Justin an email with a list of the options I was interested in, Justin promptly called me back to let me know what he could sell me the car for. I had mentioned that I was not interested in the typical back and forth on pricing and requested their best price upfront. Justin came back with a very fair offer. I ended the call with a plan to meet him at the dealership to finalize the deal. Our first meeting was a very positive experience. We very quickly came to terms on a fair trade-in value for my old 3-series, and within less than an hour, I had left the dealership and the deal was done. No haggling. No deception. No bait and switch. Just a simple, straightforward sales process. I’ve purchased or helped friends and family purchase many cars in the past, and this was by far the best sales process I have ever been involved in. One of the toughest aspects of ordering a car is what came next – the wait! At our initial meeting, Justin estimated delivery within 6-8 weeks, which I thought was kind of aggressive. Dealers typically pad the wait times in order to look better when the car comes in early. Within a half hour after leaving, Justin called to confirm the order had been placed and was slated for production. This was awesome… no time wasted. I took delivery of the car 51 days (about 7 weeks) after the order was placed which was precisely within the estimated timeframe. During the wait, Justin patiently responded to my email requests for updates in production and delivery status. As anticipated, delivery was as flawless as the rest of the process. I spent no more than 20 minutes signing paperwork and finalizing payment. Following the paperwork, Justin’s colleague Nick Beeckman (the BMW Genius) provided me with an in-depth tour of every feature of my new car. Since my last 3-series was 9 years old, it was great to get a detailed tutorial of all the new features. We spent about an hour and a half going over everything. Even though Justin didn’t need to be around for any of the delivery process, he checked in with me at every step of the way to ensure everything was just right. I would highly recommend BMW of Newport and Justin Moniz to anyone considering the purchase of a new BMW. He made the process simple. When the time comes to purchase my next car, there is no question as to who I will see. More

Personalized Professionalism Worked primarily with Mark Tortolani. Third car I've bought from him. I will buy all my cars in future from Mark. Top notch dealership that always Worked primarily with Mark Tortolani. Third car I've bought from him. I will buy all my cars in future from Mark. Top notch dealership that always exceeds expectations. More

Extremely helpful and willing to please my specific needs This was the first time that I dealt with this particular BMW dealership. I found the entire experience very enjoyable and the low stress since everyo This was the first time that I dealt with this particular BMW dealership. I found the entire experience very enjoyable and the low stress since everyone I dealt with made the process easy. I found that my particular salesperson was an excellent listener as to what I was looking for in a vehicle and was able to show me a model that I did not initially consider. Blake really went out of his way to research various options to locate a vehicle closest to what I specified and spent a great deal of time with me. Despite my hectic schedule, he easily accommodated my phone calls in the evening. I am very appreciative and felt valued as a customer. I definitely would refer someone to this dealership and specifically to Blake Stangohr. More

Easy joyful experience This is my second lease with BMW Newport and with dealing with Justin Moniz. My experience with Justin was wonderful the first time so I was very hap This is my second lease with BMW Newport and with dealing with Justin Moniz. My experience with Justin was wonderful the first time so I was very happy to deal with him again! No pressure just facts. He took his time explaining how everything in the vehicle worked and was extremely knowledgable. Nikole in finance was also very professional and very friendly and patient. When I returned one week later to pick up paperwork I had the additional pleasure of having Nick explain some of the different features of the car. He was so calm and knowledgable. What a team! Love my new BMW! More

Very knowledgeable Justin was great to work with. He went into great detail with what he knew about the car and when asked a question he did not hesitate to answer. He w Justin was great to work with. He went into great detail with what he knew about the car and when asked a question he did not hesitate to answer. He was fun to work with and made sure the expirence went as smooth as possible. He made buying a car easy. The employees at the dealership were great too. The lady at the desk was very friendly when you walked in and when you called in. She was great! More

Fabulous experience It was an absolute pleasure working with John Lehane. He was knowledgable and friendly, and did not use high-pressure sales tactics. As a woman, I h It was an absolute pleasure working with John Lehane. He was knowledgable and friendly, and did not use high-pressure sales tactics. As a woman, I have had several negative experiences with salesmen who are condescending and do not listen. John is neither of these, and it seems like BMW of Newport would not tolerate any of their salespeople behaving that way. I highly recommend John to anyone looking to purchase a BMW--he has just the right combination of enthusiasm and expertise. More