BMW of Newport

Leased a 328D Sport Wagon from Justin Moniz - perfection This is our third purchase with BMW of Newport. The cars are perfect, but it is all about the customer experience. As a 61 year old CEO of my own fi This is our third purchase with BMW of Newport. The cars are perfect, but it is all about the customer experience. As a 61 year old CEO of my own firm I understand service and I am pretty good at recognizing talent. Justin Moniz is smart, serious, knowledgeable about his product, is calm and thorough and has the sales chops to make your interaction at BMW of Newport very pleasant. He is the real deal. No pressure, he let the vehicle do all the talking. He handled the transaction from start to finish. And to Top it off, it was his "day off" and was the last guy to leave the floor. Perfection. More

Amazing! I have worked with a lot of dealers and believe me when I say this is an Amazing team and great honest guys! I had Simon Costakos as my advisor, very I have worked with a lot of dealers and believe me when I say this is an Amazing team and great honest guys! I had Simon Costakos as my advisor, very friendly and resourceful. He came in on his day off to help us. During the test drive he and the BMW genius Nick Beeckman let me truly test drive the car with no pressure. They had all the information I needed or acquired all the answers I needed. When it got to pricing Michael Richard the sale manager once again was very resourceful. Tried every which way possible to find us money through programs and rebates. Unfortunately we were not able to come to a price on a BMW x5m (Difference Off about 5K). But I would recommend these men to anyone! More

Easy Transaction This is my 4th BMW and the first time purchasing from BMW of Newport. I've used them for service and they have always done a great job. During a servi This is my 4th BMW and the first time purchasing from BMW of Newport. I've used them for service and they have always done a great job. During a service visit I struck up a conversation with Jim Costakos. While I wasn't ready to pull the trigger then he gave me his card and asked that I give him the opportunity to sell me a car when the time came. When I was ready I shopped at least 5 other dealers and got a pretty good offer from a large delearship in MA. I promised Jim that I would give him a shot so I emailed him to let him know that I would be making a purchase. Since Jim is now in Finance he had Justin Moniz reach out to me.I dealt with Justin from start to finish and he did an excellent job. Special ordered the exact car I wanted and got it for an unbelievable price. Good communication from Justin and he followed my numerous instructions to a T. Great experience and come to think of it one of the easiest new car purchases in quite some time. I definitely thank them for their time and putting together a great deal. More

All Good.. This is my 4th BMW lease, as always smooth sailing at BMW of Newport and I love my new car... Justin was great to work with as was Jimmy and Nick. Tha This is my 4th BMW lease, as always smooth sailing at BMW of Newport and I love my new car... Justin was great to work with as was Jimmy and Nick. Thanks team! More

Great! Love this Dealership! This is my second BMW purchase -- great car, I will always drive a BMW!! Justin was great to work with, and very professional. I received a fair pric This is my second BMW purchase -- great car, I will always drive a BMW!! Justin was great to work with, and very professional. I received a fair price on the car, and everyone involved (in the dealership) was extremely courteous and helpful! More

New car purchase Justin Moniz was an absolute pleasure to work with! I'm on my third BMW, with the last two being from BMW of Newport. Justin was extremely professio Justin Moniz was an absolute pleasure to work with! I'm on my third BMW, with the last two being from BMW of Newport. Justin was extremely professional and courteous, and made himself available at all times to answer any questions I had throughout the process. As a female, he made me feel valued as a customer and was extremly attentive and accommodating. I would highly recommended Justin to anyone in the market for a BMW!!! 10 plus stars! More

A terrific experience from start to finish ! Justin made the purchase of my 4th BMW a real pleasure. We exchanged several emails and phone calls before I actually met him. When I arrived, the v Justin made the purchase of my 4th BMW a real pleasure. We exchanged several emails and phone calls before I actually met him. When I arrived, the vehicle we had spoke about was out front and ready for my consideration. Justin was super patient explaining the differences between the two vehicles I was considering. When my decision was made, the negotiation was low key with no pressure. Nikole in the finance department, was a delight and very helpful with optional features for the vehicle. I picked up my new car the day before Thanksgiving and Justin has followed up several times. Exceptional customer service. More

My recent purchase Your Client Advisor Justin Moniz recently sold me a new BMW and my experience with the process was very satisfylng.Justin was very effective in his in Your Client Advisor Justin Moniz recently sold me a new BMW and my experience with the process was very satisfylng.Justin was very effective in his initial approach,product knowledge,and ability to satisfy my specific requirements. He also followed up on all outstanding items to my satisfaction. As a result I continue to be very comfortable with your organization. Colin MacGillivray More

Best dealership to work with Justin was our sales associate and he was great! He made sure everything we needed was completely taken care of and made the process of picking up the Justin was our sales associate and he was great! He made sure everything we needed was completely taken care of and made the process of picking up the car a breeze. They are currently going through construction and you would never be able to tell with their professionalism and assistance. Highly recommend and ask for Justin. More

Top Notch Justin Moniz was knowledgeable and patient in building the exact car that I wanted. I was then pleasantly surprised at how quickly I received it. In Justin Moniz was knowledgeable and patient in building the exact car that I wanted. I was then pleasantly surprised at how quickly I received it. In addition to being knowledgeable and patient, Justin was also conscientious, trusting, and very professional. Never had such a smooth sailing car buying experience. More