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BMW of Newport

Middletown, RI

4.7
715 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 715 reviews

April 17, 2024

Michael is a great service advisor. BMW of Newport is always a pleasure to work with. More

by co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 18, 2024 -

BMW of Newport responded

Thank you for your kind words! We are glad to hear that you had a positive experience with Michael and our team at BMW of Newport. We strive to provide excellent service to all of our customers and we appreciate your feedback. We look forward to working with you again in the future.

April 05, 2024

Had a very positive experience at BMW of Newport. Milton Rogers, III was very professional, engaging and listened attentively as I described the vehicle I wished to purchase. He matched my request to More

by lpdonovan
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Mark Grenga
Apr 05, 2024 -

BMW of Newport responded

Thank you for sharing your positive experience at BMW of Newport! We are thrilled that Milton Rogers, III provided excellent service and helped you find the perfect vehicle. It's great to know that the manager also ensured a smooth and efficient process for you. We appreciate your kind words and look forward to serving you again.

March 22, 2024

I only have experience with the service department - and am super impressed! They’ve gone out of their way to help me with an unexpected issue with my car and treated me with kindness and professionalism in More

by Emily H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rolando, Service Mgr (cannot recall his name)
Mar 22, 2024 -

BMW of Newport responded

Thank you for sharing your positive experience with our service department! We are thrilled to hear that we were able to help you with your unexpected car issue and that you felt treated with kindness and professionalism. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future. Thank you for the 10/10 rating!

March 07, 2024

Could not fix the problem with my undrivable car, kept having me pay money in service for different things that were supposed to be related to the problem but same issue every time I went to pick it up. I More

by vandrade14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Cunha
Mar 11, 2024 -

BMW of Newport responded

We are sorry to hear about your frustrating experience with our service department. We strive to provide effective and reliable service to all our customers. To investigate the matter further, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

January 31, 2024

Excellent experience. Milton is the best! No pressure, easy purchase .can’t wait to take delivery in my new X3 More

by Barbco213
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milton Rogers
Jan 31, 2024 -

BMW of Newport responded

We're excited to learn that your experience at our dealership was truly exceptional!

January 24, 2024

Had a great experience at BMW of Newport, James Sr was very professional and would definitely purchase from again. Finance manager was also great he explained the breakdown of our purchase very thoroughly More

by coachcuzzi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
Jan 25, 2024 -

BMW of Newport responded

Thank you for generously sharing your exceptional experience with James. Your business is of great significance to us, and we eagerly anticipate the opportunity to serve you once again in the near future.

January 16, 2024

Your people were very professional and curious and welcome Me like I have been dealing with your dealership for years And I and going to tell My brother In law about My experience with your company More

by Blaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, John Tyler
Jan 18, 2024 -

BMW of Newport responded

We are genuinely delighted to hear about the exceptional experience you had at our dealership! Your choice to share your feedback is deeply appreciated, and we highly value your input.

January 05, 2024

Professional service, as always. I have been completely satisfied with all of my dealings with Grieco in Middletown. Matthew was friendly and informative. More

by frnklw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 08, 2024 -

BMW of Newport responded

We appreciate your willingness to share your exceptional experience with Matthew. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 13, 2023

Great dealership! Brandon was extremely professional and helpful! Would definitely purchase from again. Very happy with X3 purchase. More

by barbaras4242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pacheco
Dec 20, 2023 -

BMW of Newport responded

We're thrilled by your outstanding review! Learning about your experience with Brandon and our team brings us immense joy. Should you ever need anything, please feel free to reach out without hesitation.

November 30, 2023

Excellant communication with friendly customer service. Very Professional experience for my X5 two year service More

by jppc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Jeff Dosreis
Dec 01, 2023 -

BMW of Newport responded

We're delighted to learn that your experience at our dealership was truly exceptional!

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