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BMW of Newport

Middletown, RI

4.7
715 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 715 reviews

July 26, 2019

Great Experience! I usually dread car shopping but walking into this dealership made it painless! Justin Moniz (salesmen) was very professional and we couldn’t be happi More

by jpg08102001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moniz, Dimitriy Primerov
Jul 29, 2019 -

BMW of Newport responded

Thank you for the 5-star rating! We're so glad our team could provide such an excellent experience for you.

July 26, 2019

service and new car pickup Everyone works as I would like if I owned the company, they are a great team. You feel better than just a regular customer, you feel comfortable with More

by CF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, Justin Moniz, Andrew Cox, Jeff Dosreis
Jul 29, 2019 -

BMW of Newport responded

Thank you for the 5 stars and the amazing rating! We're so pleased your experience at your dealership was such a positive one.

July 25, 2019

Awesome BMW Service Team! Always have great service experiences here. The last visit was exceptional. Jeff and the rest of the team were excellent! Very professional and effici More

by Espressojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 25, 2019 -

BMW of Newport responded

We're so pleased our team could provide such an excellent experience for you! Thank you for the 5 stars and the amazing rating.

July 22, 2019

Service Great experience. Took care of all of my issues.would continue to bring my business to BMW of Newport. Thanks for all of your help. More

by KBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 23, 2019 -

BMW of Newport responded

Thank you for the 5-star rating! We're so glad our team could provide such an excellent experience for you. Please let us know if there is anything we can help you with!

July 12, 2019

On the Road Again IA tire replacement was required on my 2015 Alpina B6. None were in stock, so new one was ordered. Was given a new loaner car to use for a couple of More

by BMW guy, rick 650i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis
Jul 15, 2019 -

BMW of Newport responded

Thank you for the 5 stars! We're so thrilled our team could provide such an excellent experience for you.

July 09, 2019

Great experience Leasing a new vehicle Justin moniz is the most knowledgeable sales person I have met would recommend him when visiting this dealership. The process was very streamlined More

by Tom c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moniz, Dimitriy Primerov
Jul 10, 2019 -

BMW of Newport responded

Thank you for sharing the amazing experience you had with Justin. That's what we like to hear! We look forward to your next visit to our dealership!

April 29, 2019

BMW 2019 X3 Bought brand new 2019 BMW X3. Had a very bad experience.Very bad customer service. They gave me a junk piece. Very first day car had 50 miles on it th More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milton Rogers
May 10, 2019 -

BMW of Newport responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

April 25, 2019

Great service I lease X1, outstanding customer service by Nick, Bo, Milton, very professional and acknowledge. I will recommend this dealership to ANY ONE I SPEAK More

by VIRGOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Rogers, Justin Moniz, Bo St.Angelo, Dimitriy Primerov, Jeff Dosreis, Paul Cunha
Apr 25, 2019 -

BMW of Newport responded

Thank you for letting us know about the excellent service you received from Nick, Bo, and Milton. We'll be looking forward to your next visit to our dealership!

April 24, 2019

Great service When you walk in the door you are always greeted with how are you today by name. You are treated like family not just a number. More

by Bob Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Paul Cunha
Apr 25, 2019 -

BMW of Newport responded

Wow! That's what we like to hear, Bob. We're so pleased our team could provide such a welcoming experience for you, please feel free to let us know if you need anything!

April 23, 2019

Great experience will recommend to everyone My experience with purchasing X4 was great! One of the best so far after being a customer at many luxury car dealerships. Great communication with sal More

by Basia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moniz
Apr 24, 2019 -

BMW of Newport responded

We're so glad you had such an excellent experience during the buying process! Thank you for taking the time to let us know about the excellent service Justin provided you. Please don't hesitate to reach out with questions or comments at any time.

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