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BMW of Newport

Middletown, RI

4.7
715 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 715 reviews

September 08, 2024

My service experience was excellent both at the service advisor level and at the technical level. My advisor, Michael Rolando is very professional and very knowledgeable. In addition, the facility is very More

by mddemarco27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rolando
Sep 09, 2024 -

BMW of Newport responded

Thank you for your great review! We’re pleased to hear that both Michael and our team provided excellent service, and that you found our facility comfortable. If you need anything else, feel free to reach out!

September 04, 2024

This is a great dealership. Everyone there is so nice, answer all my questions and i never feel rushed. They take great care of my X5. Definitely recommend if you are in the m More

by DM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cairrao, Stephen Mercier both 5 stars, Nicholas Beeckman, Paul Cunha
Sep 05, 2024 -

BMW of Newport responded

Thank you for your fantastic review! We're so glad to hear that our team takes great care of your X5 and that you feel comfortable and well-informed during your visits. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service. If you ever need anything, don’t hesitate to reach out!

August 14, 2024

Excellent service. Clean environment and car was returned clean and fixed properly. No complaints given. More

by Pjrap21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle tech and Ayden driver delivery and pick up, John Tyler
Aug 19, 2024 -

BMW of Newport responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

August 03, 2024

Upset at first when the problem was fixed that last 2 days but did excellent job after. More

by analydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 05, 2024 -

BMW of Newport responded

Apologies for the initial inconvenience. Glad to hear your issue was resolved satisfactorily.

June 17, 2024

Our recent car buying experience was, by far, the easiest, most efficient, fastest vehicle purchasing experience we have ever had! We could not have asked for a better experience! More

by kerra622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Diaz and the gentleman who went over how to operate the car, were also outstanding!!, Simon Costakos
Jun 18, 2024 -

BMW of Newport responded

We're thrilled to hear about your positive car buying experience with us! We always strive to provide efficient and hassle-free service to our customers. Thank you for your kind words and we look forward to serving you again in the future.

May 29, 2024

Great purchase experience buying my Z4 from start to finish. Our sales person, Jim, was professional, experienced and very pleasant to work with. More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
May 30, 2024 -

BMW of Newport responded

Thank you for your positive feedback! We're thrilled to hear about your great purchase experience with us and that Jim was able to assist you effectively. We hope you enjoy your Z4 and look forward to serving you again in the future.

May 25, 2024

Had my rims repaired and they did an excellent job. This was my first visit. More

by jimlorie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Volpicelli, Paul Cunha
May 28, 2024 -

BMW of Newport responded

We're thrilled to hear that you had a great experience with us, especially on your first visit! We strive to provide excellent service and we're glad we could help with your rims. We look forward to serving you again in the future. Thank you for your review!

May 24, 2024

Always a top notch experience at any Grieco dealership we do business with. Robert, Mark G and Jimmy deliver every time. More

by Joe T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Costakos, Mark Grenga, Bo St.Angelo, John Tyler, Jeff Dosreis, Paul Cunha
May 24, 2024 -

BMW of Newport responded

Thank you for your positive feedback! We're thrilled to hear that Robert, Mark G, and Jimmy consistently provide you with top-notch service. We appreciate your continued business with Grieco dealerships and look forward to serving you again in the future.

April 30, 2024

Great attentive service - appreciate the option to store my winter wheels and tires. Great service team. More

by cjem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service
May 01, 2024 -

BMW of Newport responded

Thank you for your positive feedback! We're glad to hear that you're satisfied with our service and appreciate the convenience of our winter wheels and tires storage option. We look forward to serving you again in the future.

April 23, 2024

Excellent service! !! I am very happy with all the people I worked with at BMW of Newport. More

by Romanndogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 24, 2024 -

BMW of Newport responded

We're thrilled to hear about your positive experience at BMW of Newport! We strive to provide excellent service and we're glad to know our team met your expectations. Thank you for your feedback!