Back

BMW of Newport

Middletown, RI

4.6
723 Reviews

1215 West Main Road

Middletown, RI

02842

Directions

By Type

Showing 723 reviews

July 26, 2021

Not happy- bought a certified preowned vehicle there seven months ago. Was assured when I purchased it that brakes had been replaced. Have been working from home, not driving it. The brake light went on More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Tedder
Jul 27, 2021 -

BMW of Newport responded

Hi Joe, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com and they will be happy to speak with you.

July 26, 2021

Great opportunity to update vehicle through pre certified inventory. No hassle with purchase process. Milton is very friendly and accommodating. Nicholas was very efficient in processing all the paperwork. More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, Milton Rogers
Jul 27, 2021 -

BMW of Newport responded

Thanks for sharing your experience Sherri! We appreciate you!

July 21, 2021

Great highly professional, prompt and customer friendly service. Been a customer for years and service quality has been consistently excellent. Service staff courteous and helpful. Very recommended . More

by justinholden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 22, 2021 -

BMW of Newport responded

Thanks for the great review Justin!

July 19, 2021

This dealership provided an excellent service. All associates were very helpful. Staff members demonstrated high level of expertise and professionalism. Overall experience was excellent and satisfying More

by Ninasherman
Recommend Dealer
Yes
Employees Worked With
William Czerepanyn
Jul 20, 2021 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

July 14, 2021

Came in for new front brakes. I was told it would take about 1 1/2 hours, which was exactly correct. Everything was organized and efficient. The car was delivered back cleaned and vacuumed. More

by jdelarama
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 14, 2021 -

BMW of Newport responded

Thanks for the great review!

July 13, 2021

Second BMW in the family. Excellent sales and service staff were as well as the fine vehicles we purchased were the main reasons why we continue to be loyal customers of Newport BMW. More

by bhart2122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cairo
Jul 14, 2021 -

BMW of Newport responded

We appreciate your business!

July 10, 2021

Timely, Professional, Personable staff interaction. Reliable and thorough service experience..happy to have an experienced car dealership and service center for my 750 so close by More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jul 12, 2021 -

BMW of Newport responded

Thanks! We are so glad we were able to help!

July 09, 2021

BMW of Newport is a really good dealer with a great service , professionalism and commitment with their customers. I would definitely recommend this company to my friends. More

by Kortizcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Jul 12, 2021 -

BMW of Newport responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

July 02, 2021

Excellent service department. Friendly helpful staff. Work done on time and as requested. Loaner car delivered on time. Friendly driver. There are closer BMW dealers to me but I choose to use Newport BMW More

by Martinkerzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 02, 2021 -

BMW of Newport responded

Thank you for the 5-star rating! We appreciate you.

June 29, 2021

I found the employees to be very helpful and courteous. It shows they truly care about making sure their customers have a great experience at this dealership. I’ve told family and friends about my visit an More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Boarman
Jun 30, 2021 -

BMW of Newport responded

Thank you for the great review Pamela!

...
25
...