BMW of Newport
Middletown, RI
Filter Reviews by Keyword
By Type
Showing 715 reviews
Outstanding service professional in Jeff Dosreis who has consulted me and serviced my 3 BMW’s over the last 10 years. My older, out of warranty, X5 arrived for service on a flat bed and Jeff with the techn consulted me and serviced my 3 BMW’s over the last 10 years. My older, out of warranty, X5 arrived for service on a flat bed and Jeff with the technician quickly found the problem and an affordable solution. These people know what they are doing and are mindful of the customer’s situation. Car also shined on the outside when I picked it up. Nice touch. First class. More
In the past I’ve had nothing but great experiences with the service department at this dealership. However, things have taken a turn and not for the better. Calls go unanswered and unreturned. Vehicle was the service department at this dealership. However, things have taken a turn and not for the better. Calls go unanswered and unreturned. Vehicle was damaged and also has grease spots in the interior front window post. Service manager is doing his best to remedy the issues but it shouldn’t come to this to begin with. More
I needed a specific car in a hurry to deal with significant travel for medical issues. Milton obtained the exact car I asked for in 24 hours. Not only that, he handled the entire affair with class significant travel for medical issues. Milton obtained the exact car I asked for in 24 hours. Not only that, he handled the entire affair with class and sensitivity. The entire financing was completed quickly with with the same sensitivity. Walked in Monday morning, drove out Tuesday afternoon. More
Always welcoming and efficient. First class service all around . There is no reason for you to demand a 25 word response. They do a great job and treat their customers well. around . There is no reason for you to demand a 25 word response. They do a great job and treat their customers well. More
BMW of Newport sales team was professional especially Justin Moniz. Justin worked hard to make sure all our specifications were met and made our experience positive. Justin Moniz. Justin worked hard to make sure all our specifications were met and made our experience positive. More