BMW of Newport

No one answers the service center phone for days eventually called Sales an assistant Mgr. handled my query and quite crisply instructed me to bring the X3 to the shop as it had a trouble light! eventually called Sales an assistant Mgr. handled my query and quite crisply instructed me to bring the X3 to the shop as it had a trouble light! On another note never heard of a service shop opening at 9 AM in the morning!! Fred A Andresky Esq. More

Not only is the facility state of the art. Met my criteria for professionalism and attention. Met my criteria for professionalism and attention. More

BMW Of Newport made the maintenance service very easy and even being on Cape Cod 70 miles away it seamless. Loaner car was new and clean and driver was very polite and helpful. Communication was great and th even being on Cape Cod 70 miles away it seamless. Loaner car was new and clean and driver was very polite and helpful. Communication was great and thorough, overall a very pleasant experience. John Butler More

Not great service department. Took 2 attempts to fix car and no car wash either time. Sales dept good. Took 2 attempts to fix car and no car wash either time. Sales dept good. More

Attentive staff, prompt service, car is returned in perfect condition. Jeff dos Reis deserves a special accolade for his help is keeping my two BMW's in tip top shape! perfect condition. Jeff dos Reis deserves a special accolade for his help is keeping my two BMW's in tip top shape! More

The service is always amazing at this place! Jeff always makes the experience easy and painless! Jeff always makes the experience easy and painless! More

Very clean, courteous, professional and knowledgeable staff. Will definitely be going back there for my future BMW services. staff. Will definitely be going back there for my future BMW services. More

My car was in for a safety recall. Check in was normal/ok and as planned I waited for the car. I was told the work would take 1 to 1 1/2 hours, when I asked. I got the car back after Check in was normal/ok and as planned I waited for the car. I was told the work would take 1 to 1 1/2 hours, when I asked. I got the car back after 2 1/2 hours and my service representative only provided updates when I found him and asked. Not the excellent service I expected and have had in the past from BMW of Newport. More

Everything is brand new, the service center is awesome, the lounges were excellent with leather seating all over including the showroom! the lounges were excellent with leather seating all over including the showroom! More