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BMW of Newport

Middletown, RI

4.7
715 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 715 reviews

October 18, 2022

Great service. Honest and halpful. Have been servicing and buying with them for over 10 years. More

by corsair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler, Paul Cunha
Oct 26, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 15, 2022

Excellent and top notch service. Have been getting my cars serviced here for over a decade. Excellent mechanics, and service advisors. Have dealt with John Tyler for years and he alw More

by Nancy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tyler
Oct 17, 2022 -

BMW of Newport responded

We are happy to hear that, Nancy. Thanks for taking the time and letting us know.

October 13, 2022

BMW Newport has the best service department I have ever encountered! Their techs and service advisors are highly competent and 100% customer focused! Recommend at the highest level! More

by DaveM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grenga, John Tyler, Jeff Dosreis, Paul Cunha
Oct 14, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 13, 2022

The experience was less than what someone should expect at a BMW dealer. First red flag was being told the car was $1,500 above the listed price since I wasn’t financing. Initially I was told to get down t More

by Dms472
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Oct 26, 2022 -

BMW of Newport responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

October 05, 2022

Our salesperson, Brandon Pacheco, was excellent. We purchased 2 cars from him within 2 weeks! More

by clpurdum@gmail.con
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pacheco
Oct 07, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

September 24, 2022

Jeff at Newport BMW service always is honest and makes taking my car there a treat rather than a hassle. He is extremely accommodating when a rental is needed. I can trust that he will make sure I leave w More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Sep 28, 2022 -

BMW of Newport responded

Thanks for the excellent review! We are so pleased to hear about your experience with Jeff and the team. Please let us know if you need anything.

September 23, 2022

While on vacation with a young child we experienced some unusual mechanical issues and BMW of Newport provided incredible, unscheduled support and piece of mind. The service department was really responsiv More

by Newport Vacationer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Alex, John Tyler, Jeff Dosreis, Paul Cunha
Sep 28, 2022 -

BMW of Newport responded

We are happy to hear that. Thanks for taking the time and letting us know.

September 22, 2022

Extremely professional, knowledgeable and friendly. Very smooth transaction with them. It was a pleasure dealing with them. Jimmy was great! More

by rlaporte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr
Sep 23, 2022 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

September 18, 2022

Staff was pleasant. Performed an oil change, checked tires, and air. Waited 2.5 hours. Asked for wash and vacuum. Only wash done. Did not reset oil change digital marker More

by seabreezekris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Sep 20, 2022 -

BMW of Newport responded

Hello, we have searched our records to find a match to your experience but we have not had luck so far. Could you reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com with the contact information that was used during your service visit? Thank you.

September 15, 2022

They were very professional and serviced the car but didn't do any unnecessary repairs. They worked hard to get the car serviced as quickly as possible. Highly recommend!!! More

by Lonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with. Doesn't say on my receipt. They were very good
Sep 16, 2022 -

BMW of Newport responded

We are happy to hear that, Lonnie. Thanks for taking the time and letting us know.

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