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BMW of Newport

Middletown, RI

4.6
731 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 731 reviews

April 23, 2025

Once again, exceptional service and friendly staff. I’ve moved all my service needs to BMW of Newport. More

by Rosemarycaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mercier, Jeff Dosreis
Apr 25, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

April 19, 2025

I had my car serviced at BMW of Newport. Good location! Pleasant and friendly staff! Knowledge about my car More

by michelle_anne100
Recommend Dealer
Yes
Employees Worked With
Mike at the front desk
Apr 21, 2025 -

BMW of Newport responded

We are happy to hear that! Thanks for taking the time and letting us know.

April 18, 2025

BMW of Newport once again demonstrated exceptional service quality. The team of Robert and Steve showed accommodating professionalism. More

by co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mercier
Apr 21, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

April 15, 2025

I have been working with BMW of Newport for over 20 years and have never had a bad experience. Their sales and service departments are top notch. I’ve recommended this dealership to many people over the ye More

by Lvolpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Costakos Sr, John Tyler, Jeff Dosreis, Paul Cunha
Apr 16, 2025 -

BMW of Newport responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

April 04, 2025

Paul Cunha is an outstanding service adviser. We have owned a number of high end vehicles and never experienced the attention to detail, compassion and superior treatment provided by this individ More

by wbzdula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler, Paul Cunha
Apr 07, 2025 -

BMW of Newport responded

Thank you so much for your kind words! We’re thrilled to hear about your exceptional experience with Paul Cunha and John Tyler. Providing attentive, compassionate, and top-tier service is exactly what we strive for, and it’s incredibly rewarding to know it made such a strong impression. Please visit again soon.

April 04, 2025

Service Department was friendly, professional, & efficient. Serving our vehicle is a simple easy task for us. More

by hollyklippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve & John (driver) Both 5 stars
Apr 07, 2025 -

BMW of Newport responded

Thank you for the great feedback! We’re glad to hear that your experience with our Service Department was friendly, professional, and efficient. Making vehicle service simple and stress-free is exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

March 28, 2025

I’ve been servicing at bmw Newport for 20 years I’ve owned 7 bmws I have bought 4 from Newport Steve Mercier John Tyler and Paul are a great team. Steve is a class act and consummate professional. I’ll More

by 1975dkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mercier five stars , John Tyler, Paul Cunha
Mar 31, 2025 -

BMW of Newport responded

Thank you for your loyalty to BMW of Newport over the past 20 years! We're grateful for your trust in our team, and we truly appreciate your kind words about Steve, John, and Paul. It's always a pleasure to assist you, and we look forward to continuing to provide you with excellent service and vehicles in the future!

Mar 31, 2025 -

1975dkc responded

Steve Mercier and the team at bmw Newport are second to none. I’ll keep buying and servicing with Steve and the team. Thank you

March 01, 2025

Been working with for 15 years. The newer facility is nice and the people are very nice. It is a bmw dealership so eventually you will have expensive maintenance issues that will te More

by sjovren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Mar 03, 2025 -

BMW of Newport responded

Thank you for your great rating and for trusting us over the years! We're glad to hear you’re enjoying the newer facility and that our team has made a positive impression. If you'd like to discuss anything further, please feel free to reach out to us directly. We appreciate your feedback and look forward to seeing you again!

February 26, 2025

Great people. Good diag. Great environment. I definitely would come back for some work to be done! More

by DerekCorreia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 27, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 24, 2025

They were efficient and the appointment didn’t take all day … everything was smooth and the work done was satisfactory. Staff was nice and they had good communication. More

by Lindsay C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler, Jeff Dosreis, Paul Cunha
Feb 25, 2025 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything else in the future!

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