BMW of Nashville

Bought an SUV on 10/04/25 from BMW of Nashville. The salesman Rainaldo and the sales manager Joseph both promised us a new windshield because it’s damaged. I have a signed document by the sales mana The salesman Rainaldo and the sales manager Joseph both promised us a new windshield because it’s damaged. I have a signed document by the sales manager stating that they will replace the windshield, no one at that dealership will return my call or Ultimate Auto Glass phone calls. I see why that dealership has a 2.6 on DealerRater. My next step is call the BBB… More

Just purchased a BMW and worked with Brandon T. It was by far the best auto purchase experience I’ve ever had, and I’ve had many. First I want say that Brandon is kind, personable, and VERY honest. It was by far the best auto purchase experience I’ve ever had, and I’ve had many. First I want say that Brandon is kind, personable, and VERY honest. He’s not into the game playing that other sales people at other dealerships have mastered. He truly wants to tailor your purchase to your personal needs, he does not pressure and he does not try to upsell you. My entire experience was positive and as pleasant as it could be. The dealership operates on an entirely different level in comparison to most… everyone is kind and classy. Brandon made sure that I met the service department, concierge, and any team member that would make my ownership process easier. If you’re going to purchase a car, I highly recommend you reach out to Brandon Terry, he is truly a rockstar and a gift. More

Every step of the process was impeccable. Haven’t gone anywhere else for anything car related in a long time. Won’t any time soon. Haven’t gone anywhere else for anything car related in a long time. Won’t any time soon. More

Shimal was very accommodating and helpful! We had a very positive experience at BMW Nashville! We had a very positive experience at BMW Nashville! More

I recently reached out to purchase a 2025 BMW 430i. The advertisement shows a $799 Doc Fee which is fine. What they don't share is a $695 Dingshield charge, a $695 Permaplate charge, and a $269 RoadVan The advertisement shows a $799 Doc Fee which is fine. What they don't share is a $695 Dingshield charge, a $695 Permaplate charge, and a $269 RoadVantage Theft charge. All of these charges are mandatory dealer installed "options" that aren't options at all if they are pre-installed. If you're going to pre install accessories then you should disclose that in the price of the car instead like you did with the Doc Fee. That's $1659 in additional fees. This is how your dealership gets a 2.4 rating. More

I had a great experience working with Kahlil on the purchase of my X3. He was very knowledgeable and helpful! Would highly recommend!!! purchase of my X3. He was very knowledgeable and helpful! Would highly recommend!!! More

Horrible service from this dealership! I’ll never go back! The guy lied to me about not having an appointment nor a loaner scheduled. Once I showed him proof, he still was angry and ups I’ll never go back! The guy lied to me about not having an appointment nor a loaner scheduled. Once I showed him proof, he still was angry and upset. I left & the manager called asking me to come back but I’ll forever decline. More

I have bought 25-30 cars in my life, everything from Honda, Toyota, BMW and Porsche. This is by far the worst and most unaccommodating dealership I have ever dealt with. Maybe because it was a used car Honda, Toyota, BMW and Porsche. This is by far the worst and most unaccommodating dealership I have ever dealt with. Maybe because it was a used car, but it was awful. I was coming in from out of state (they claimed they couldn't ship w a 3rd party). They refused to pick me up at the airport. Once I came and signed the papers no one walked me through the car or offered to show me features, they literally tossed me the keys. I bought the car on a Thursday (wired them the $ before 3 pm that day). I planned on picking up Saturday, no 2nd key, no attempt to contact the prior owner (who just turned it in off lease, and it was leased/ serviced there) to ask about a key. No discounted key if I bought one. They were also unable to tint my windows or offer something else since they couldn't. Yes, the car was used but I paid what they were asking, in cash. I will never buy another car here, More

I took my car for an oil change and they are now charging a 3% service fee for using a credit card. I was shocked. I guess we will find a different place for service. a 3% service fee for using a credit card. I was shocked. I guess we will find a different place for service. More