BMW of Myrtle Beach

It was easy! This was the easiest car buying experience I have ever had. I have had many painful ones! Waylon gave me a great deal. Everything was handled via emai This was the easiest car buying experience I have ever had. I have had many painful ones! Waylon gave me a great deal. Everything was handled via email and I didn't have to spend a lot of time in the dealership. Tim helped me when I picked up the car. The visit was swift and painless. More

Best at the Beach! I recently purchased my first BMW and I love it! Had to go to BMW of Myrtle Beach for my first oil change and was wowed by the service staff! They are I recently purchased my first BMW and I love it! Had to go to BMW of Myrtle Beach for my first oil change and was wowed by the service staff! They are very professional - but they do not lose the personal touch. It is a pleasure to go in and while I hope I do not have any car troubles, BMW of Myrtle Beach will be the only place I go if I do... Thanks for the confidence to enjoy my car! More

Very Pleased It was a pleasure working with J.W. Brigman on the purchase of my new 740i BMW. J.W. was very professional and knowledgeable on the 740i that I purcha It was a pleasure working with J.W. Brigman on the purchase of my new 740i BMW. J.W. was very professional and knowledgeable on the 740i that I purchased. Everyone involved with the sale was great. More

Great Dealership My sales experience has been outstanding. We have leased four vehicles from the same salesperson and all experiences have been positive. The service My sales experience has been outstanding. We have leased four vehicles from the same salesperson and all experiences have been positive. The service staff is also excellent and very friendly. This is a successfully operated dealership. More

Outstanding I could go on for hours on how AWESOME this place is. So professional and so down to earth, not pushy. Richard Secrist is an asset to this dealership. I could go on for hours on how AWESOME this place is. So professional and so down to earth, not pushy. Richard Secrist is an asset to this dealership. We are a returning buyer. I will. It go anywhere else. Thank you!! More

Great Job My experience was great. My Service Tech was on top of everything & arranged for me to spend time with an excellent BMW Genius while I was waiting fo My experience was great. My Service Tech was on top of everything & arranged for me to spend time with an excellent BMW Genius while I was waiting for my car repair. Everything was done correctly, quickly & professionally. More

New windshield They had to recalibrate my camera in my new windshield! David always takes good care of us! They worked with Glass Pro and my insurance company. They had to recalibrate my camera in my new windshield! David always takes good care of us! They worked with Glass Pro and my insurance company. More

Buying a certified BMW We received a great trade price for our vechile. We arrived at the dealership right at is closing time, and Steve Todd was willing to work with us we We received a great trade price for our vechile. We arrived at the dealership right at is closing time, and Steve Todd was willing to work with us well after closing time. My wife is super grateful for Steve taking the time to go over all the features of the car. More

Great Service Very easy to get my vehicle serviced and transport back and forth to work was seamless and much appreciated. Enjoying my free oil change service. Very easy to get my vehicle serviced and transport back and forth to work was seamless and much appreciated. Enjoying my free oil change service. More

Tall tales from the get go and just a horrible experience Purchased a used BMW, traded in my car. Our salesman was never that great, the kind of guy who promises you anything just to make a sale. This part of Purchased a used BMW, traded in my car. Our salesman was never that great, the kind of guy who promises you anything just to make a sale. This part of the deal actually turned out to be the best. We left with the BMW and a promise that they would handle everything, call our insurance etc. One week later they call to ask the insurance company phone number again. They still haven't paid off my trade in at this point. Repeated calls to them about when they would payoff the trade ( which was now for sale on their lot). It took three weeks, the salesman blamed Cadillac. Im sure Cadillac holds payoffs ( not). I receive a letter from the South Carolina DMV that the insurance on my car is canceled with a note not to ignore this letter or your license will be suspended and you will be arrested for driving without insurance. The DMV hadn't gotten anything from the dealership about the new car either. Then I got a tax bill for the Cadillac. It needed to be paid. I went to the tax office and told them I traded it in three weeks before and didn't think I should have to pay the new tax bill. They let me off the hook for the Cadillac but needed me to pay the tax bill on the BMW, she suggested I take everything to the registry with the warning not to ignore the DMV. They saw my proof of a trade and let me off the hook and suggested I go to the dealership and let them know I had already paid the tax on the BMW. So I went in to the dealership, merely to repeat this and tell them I went to the DMV and paid the bill already. The rude salesman said that he had told my husband not to do this, we should have ignored the tax office and the DMV and now I have screwed it up and its going to be weeks before its registered. The guy said we were stupid , should have ignored the letters, nothing would have happened. This is a lie on his part. The letters were received on July 3 and July 5 and we didn't speak to him on either day. He mocked me when I told him this. To Joe I say, you are the worst car salesman I have ever had the displeasure to meet. You lied about every aspect of this transaction, including when we would receive a second key . You blew us off everytime we contacted you and then had the gaul to stand face to face and tell me my husband is stupid! The only one stupid here is him and the dealership who is in a small town and thinks that they can treat people ignorantly. The reputation of this dealer is posted all over Yelp and Facebook and obviously they do not care about customer service. A word to them: Karma will catch up with you, you cannot treat people like crap and expect repeat customers, there are not enough people in Myrtle Beach to keep you in business, they will turn to dealerships who treat people correctly. The only good thing I can say its the car seems to be good. I wonder if the HigginBothams would like their mother, sister, daughter etc to be treated like I was at your dealership? More