BMW of Murrieta

Efficient and professional The dealership service department was able to fit me in the day they called to tell me my car needed normal service. My car notifies the dealership wh The dealership service department was able to fit me in the day they called to tell me my car needed normal service. My car notifies the dealership when service is needed. I was able to get in the same day and out in 2 and a half hours. It was very convenient. Also, the waiting area is nice and has some free snacks and drinks. More

Best car buying experience ever Title pretty much somes it up mellisa b was my sales person she was a pleasure to deal with handled everything and stayed 2 hours after closing i will Title pretty much somes it up mellisa b was my sales person she was a pleasure to deal with handled everything and stayed 2 hours after closing i will definitely send anybody I know looking for a car More

Thorough and competent. Skip Noell took the time to understand our needs and craft a car to meet them; without any bias. He is a good listener and very knowledgeable. Since t Skip Noell took the time to understand our needs and craft a car to meet them; without any bias. He is a good listener and very knowledgeable. Since the car was a special factory order, there was a lot of follow up for delivery status. More

Great Service Rep My experience at BMW of Murrieta has nothing short of pure professionalism and friendly. Ryan Cornille is the service rep that I seek out, I feel as t My experience at BMW of Murrieta has nothing short of pure professionalism and friendly. Ryan Cornille is the service rep that I seek out, I feel as though he knows my vehicles and always gives me valid information as how to proceed with sevice issues. Never pressured always spot on when it comes to service recommendations, he is a credit to your staff. Daniel is another who looks to provide a great atmosphere to me as a customer by asking, "is there particular loaner vehicle you desire sir?" That kind of attention to detail is sorely missing by many, but not by Daniel, what a superior staff you have there at BMW of Murrieta. Thanks so much Darrick Williams Murrieta, CA More

Auto serbice Great customer service from Hannah Loveday. She was very patience with me. She corrected a billing problem for me. She kept me informed of the progres Great customer service from Hannah Loveday. She was very patience with me. She corrected a billing problem for me. She kept me informed of the progress on my auto repairs . Very friendly person. More

Service advisor I would like to thank Victoria Guthery for all the hard work that she had done for me ,she has done a excellent job for customers service I would like to thank Victoria Guthery for all the hard work that she had done for me ,she has done a excellent job for customers service More

great could not ask for better 40 years of car dealers i have never had a better overall level of customer service ;everyone i had contact with was outstanding ;very impressive; 40 years of car dealers i have never had a better overall level of customer service ;everyone i had contact with was outstanding ;very impressive; More

Worst service ever This is the worst dealership I have ever been too I left my car there for an old change and service and when I came back the next day they didn't even This is the worst dealership I have ever been too I left my car there for an old change and service and when I came back the next day they didn't even touch the car and wanted to keep it for another day also when told them to give me my car back they gave me papers that said they did an instion when 2 of there service agent told me that they haven even started on the car. Never coming back to the murrieta location Escondido is way better More

service and knowledge I was very impressed with my sales man Brandon holland. He went that extra mikes which u guys call world class customer service to insure I make the r I was very impressed with my sales man Brandon holland. He went that extra mikes which u guys call world class customer service to insure I make the right discussion choosing the car I want. What really impressed me a lot was his knowledge about the car he taught me everything that I wanted to know about the car plus more which sold the car. He is a true honest sales man that everyone want to see and buy from coming to bmw dealership. More

BMW Service This is a review of the exceptional service I continually receive from BMW of Murrieta. While I can easily do most most services like changing oil and This is a review of the exceptional service I continually receive from BMW of Murrieta. While I can easily do most most services like changing oil and replacing brakes, my preference is to let the experts do the work. Peace of mind and getting the work done correctly is more important than saving a few dollars. I recently had the pleasure of working with Hannah Loveday. She was professional and courteous every time I spoke with her, and her follow-up was appreciated. Hannah even went the extra mile to let me know there was an issue with the battery. I have been bringing my car routinely for two years and will continue to do so. There is a reason BMW of Murrieta was rated #1 in the US. More