BMW of Murrieta
Murrieta, CA
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Great service! I brought my 328 in for a scheduled service, and was assigned to Chad Ludwig, who took care of me from start to finish. He kept me updated on the the I brought my 328 in for a scheduled service, and was assigned to Chad Ludwig, who took care of me from start to finish. He kept me updated on the the tasks being performed, and my car was finished in by the original time promised. You can't ask for anymore than that! More
purchase and financing and all follow-ups all great I bought the BMW from an internet ad, Ileen handled it, great job, Thomas worked hard for me and got great financing, and I've been back for upgrade I bought the BMW from an internet ad, Ileen handled it, great job, Thomas worked hard for me and got great financing, and I've been back for upgrade services, and every time I'm there everyone is super nice and excellent in the delivery of their services, from your wonderful receptionist (my new best friend (RC) to the service managers and those welcoming me, Victoria, when washing my car on request. ] It's been the best customer service I've ever experienced in all my years and years of car buying . . .40 years, and half of them as a BMW buyer. More
Service BMW of Murrieta is great dealership. Everyone there is so friendly and efficient. I called to schedule my service and they were able to get me in imme BMW of Murrieta is great dealership. Everyone there is so friendly and efficient. I called to schedule my service and they were able to get me in immediately. Ryan Cornille helped me that day, he was very kind and professional. I love the coffee and the car washing service too. Thank you Ryan! More
Service I called BMW of Murrieta to get an appointment for a Car Care service for our new X3, Victoria Guthery took us in when we arrived at the dealership. S I called BMW of Murrieta to get an appointment for a Car Care service for our new X3, Victoria Guthery took us in when we arrived at the dealership. She was very pleasant and throriugh to work with. We also had tire issues with our 3 series and Victoria immediately got us pricing and took our 3 series for immediate tire replacement and total tire service. We are very pleased and happy with the level of service and friendly atmosphere Victoria has demonstrated. The service level has been excellent. More
Service Chad Ludwig was my service manager. He did excellent job in scheduling my 745li for service. He helped identify discounts that saved me over 100.00 do Chad Ludwig was my service manager. He did excellent job in scheduling my 745li for service. He helped identify discounts that saved me over 100.00 dollars towards my oil change. My car service was completed earlier than approximated. I have been to Bmw of Murrieta a few times for service and it has always been great and chad has made it even better. More
BMW Murrieta Great service, and I was treated like I was going to purchase a million dollar car. Chad Ludwig really takes care of his customers and treats us like Great service, and I was treated like I was going to purchase a million dollar car. Chad Ludwig really takes care of his customers and treats us like royalty. More
Ryan Cornille has been great to work with! Ryan Cornille has been a huge help trying to get an error message corrected on my BMW X1! His sense of humor in dealing with this issue has been wond Ryan Cornille has been a huge help trying to get an error message corrected on my BMW X1! His sense of humor in dealing with this issue has been wonderful. Thanks Ryan! More
Wonderful Service Chad Ludwig was my service adviser and really aided in handling the problem with my oil light coming on intermittently by notifying me that a 10,000 m Chad Ludwig was my service adviser and really aided in handling the problem with my oil light coming on intermittently by notifying me that a 10,000 mile service could be performed now at my 8400 mileage rate instead of waiting till later. I greatly appreciate his advice and professionalism. I am thankful also for the people who wash my car, vacuum and keep it looking fantastic!!! Kudos always to them and the service department as a whole. More
Great Service CHAD LUDWIG my service adviser was very helpful in setting up my appointment and explained everything in great detail, my vehicle was repaired in a t CHAD LUDWIG my service adviser was very helpful in setting up my appointment and explained everything in great detail, my vehicle was repaired in a timely manner and the quoted price is exactly what I paid. Thanks Chad More
Victoria Guthery is great. I had to take my car in to get a 10,000 miles service . I thought it was going to cost me a pretty penny but I was wrong. Victoria Guthery took really I had to take my car in to get a 10,000 miles service . I thought it was going to cost me a pretty penny but I was wrong. Victoria Guthery took really good care of me. I just had a issue with car washing my car. They scratch my car big time. but, Victoria made sure that they remove the scratch and clean my car as new again. she also offer me me free detail that I will get it this weekend. I was so impressed by the level of care that she showed me. I had rarely had a good experience with a dealership and BMW of Murrieta is by far the best and I will never take my car anywhere else. Thank you Victoria you are my angel. More