BMW of Murrieta

Great service like usual Car wouldn't start tow people were going to take two hours needed to get to work right away called Bmw told them situation said come over right away t Car wouldn't start tow people were going to take two hours needed to get to work right away called Bmw told them situation said come over right away to get a loaner to get to work! Ended up great cuz car didn't get here till almost 5pm due to tow people! Ryan then was calling me by 11:00am telling me car was already to go!! Couldn't believe how fast they got my car done but was glad to have my baby back!! Great job once again Ryan !!! Always bragging on how well you guys treat me and in sure others!! Thanks a lot !! Doris Wilkeson More

Service and repair Chad Ludwig helped with every facet of my issues. He worked with my insurance company with pricing, part availability and service. Chad's follow th Chad Ludwig helped with every facet of my issues. He worked with my insurance company with pricing, part availability and service. Chad's follow through is exceptional. More

Ileen Garibay Is the best!! I am so happy with my experience at BMW! Ilene looked everywhere for the exact BMW that I wanted and she found the perfect match! I traded in my BMW I am so happy with my experience at BMW! Ilene looked everywhere for the exact BMW that I wanted and she found the perfect match! I traded in my BMW 328 I for a 2016 M series, she gave me such a good deal, no down payment in and only $350 on month for a three-year lease! This deal is the best deal I've ever gotten on a car! Ilene did a tremendous job with customer service and treated me like a queen! If you're looking for a BMW this dealership is the perfect place to find it!! More

Great BMW Service Victoria Guthery spent a great deal of time explaining what all they were going to do to my car. Which was very helpful. She made me feel that they we Victoria Guthery spent a great deal of time explaining what all they were going to do to my car. Which was very helpful. She made me feel that they were there to please me, and look after my car. Kept me up informed on the status of my car. More

Victoria Gulthery As always when I take my car into BMW service center Victoria Guthery literally always displays top-notch customer service. She always keeps me infor As always when I take my car into BMW service center Victoria Guthery literally always displays top-notch customer service. She always keeps me informed of all movement within the vehicle. More

Bmw murrieta Ryan Holland did a wonderful job helping me purchase a new bmw. He was informative and professional. I had a great experience overall. I definitely re Ryan Holland did a wonderful job helping me purchase a new bmw. He was informative and professional. I had a great experience overall. I definitely recommend working with him. More

Lots of promises but they don't deliver. I purchased a new BMW from them. First, they totally low-balled me on my trade, then the salesman promised us a really nice gift since we purchased a I purchased a new BMW from them. First, they totally low-balled me on my trade, then the salesman promised us a really nice gift since we purchased a car from them. A month later and I am still waiting for this so called gift. When we purchased the car the finance manager specifically stated that if we brought in our pink slip he would credit us back the money that we had to pay to order one from the department of motor vehicles. We called the next day stating that we had gotten the pink slip and would be bringing it in that weekend. No phone call back, no messages, nothing. We turned in our pink slip and the guy we gave it to said they would immediately credit our account which they never did. I called back three weeks later, left another message and was finally called back, the finance guy stating that "it has already been processed, there is nothing I can do." I guess BMW of Murrieta needs $52 more than I do because he stated I wasn't getting the money back. What a xxxx poor way of doing business. Promises, promises, promises and no deliveries on any of them. I will be using another BMW dealer in the future and have told all my friends and family as well as a lot of my contacts on social media about my terrible experience and to avoid this dealership. I will be using another BMW dealer in the future and have recommended to everyone I know to use another dealer as well. This dealer DOES NOT APPRECIATE THEIR CUSTOMERS. Very disappointed in your dealership. You have lost me as a customer. More

BEST customer service ever!!! If your looking for a new car, and excellent customer service, then head on over to BMW of Murrieta!!! The selections are endless and the Team/Staff w If your looking for a new car, and excellent customer service, then head on over to BMW of Murrieta!!! The selections are endless and the Team/Staff work above and beyond to help meet your every need... Once your part of the BMW Family, you'll never want to leave!!! Special thanks to, "Hannah Lovelady" for being so attentive and helpful, we appreciate you!! Sorry that I didn't get as many names that I would like to have recognized but the guys and gals cashier/service, are amazing as well! Thank you ALL again, Mr & Mrs Topkov More

Vehicle service Victoria Guthery pf BMW of Murrieta has an Awesome customer sevice. Great communication, kept me updated on the status of my vehicle. Made me sure tha Victoria Guthery pf BMW of Murrieta has an Awesome customer sevice. Great communication, kept me updated on the status of my vehicle. Made me sure that everything will be done right on a timely manner. More

World's Best BMW Dealership Chad Ludwig is a true professional. His attention to detail, start to finish was exceptional. Love my BMW, love BMW of Murrieta. Thank you Chad! T Chad Ludwig is a true professional. His attention to detail, start to finish was exceptional. Love my BMW, love BMW of Murrieta. Thank you Chad! Thank you Boris Said for opening up this dealership in the Temecula Valley. More