BMW of Murrieta
Murrieta, CA
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BMW/ Dealer ship! Had not purchased a car for awhile, Dave was very helpful...As it was my first time coming to this dealer ship...Decisions....decisions...I went home Had not purchased a car for awhile, Dave was very helpful...As it was my first time coming to this dealer ship...Decisions....decisions...I went home , very happy.. More
Customer service Service rep. Hannah Loveday is excellent she covered everything service on my car. I'm very satisfied customer .bmw of Murrieta has a great skilled pe Service rep. Hannah Loveday is excellent she covered everything service on my car. I'm very satisfied customer .bmw of Murrieta has a great skilled person like Miss Loveday working at your dealership. Continue the great work! More
Service Department Everyone at Murrieta is always very helpful and happy to help. The Service Department is the best. I've had my BMW at other dealerships and they do Everyone at Murrieta is always very helpful and happy to help. The Service Department is the best. I've had my BMW at other dealerships and they do not compare to the service I get at Murrieta. My service agent, Victoria Guthery, is amazing. She always calls to give me updates and she takes time to make sure my service to satisfactory. More
The way all dealerships should do business Dave at BWM of Murrieta worked with my wife and I to replace our 328i that was coming off lease. He was able to find the car that we wanted, the terms Dave at BWM of Murrieta worked with my wife and I to replace our 328i that was coming off lease. He was able to find the car that we wanted, the terms that we needed and ensure that the lease return was smooth. The whole process happened remotely and he even had the car delivered to our home and old car picked up at the same time, over an hour away! The whole process was easy and well communicated. Would definitely buy a car again from them. We love our new 435i Gran Coupe M-Sport :) More
Great Experience at BMW Murrieta! We're happy with our Certified Pre-owned 328i!! Michael Marotta is an excellent Sales Person! Ask for Mike, he'll take good care of you too! Pam We're happy with our Certified Pre-owned 328i!! Michael Marotta is an excellent Sales Person! Ask for Mike, he'll take good care of you too! Pamela More
Excellent Customer Service I took my car in for service and the service advisor was Ryan Cornille, and he provides excellent customer service. He makes the process of servicing I took my car in for service and the service advisor was Ryan Cornille, and he provides excellent customer service. He makes the process of servicing my car a pleasant experience. He is very kind, caring and patient in explaining things. I appreciate Mr. Cornille's professionalism and customer service. More
Service Once again i came in for service. Looked for Victoria Guthery. She took care of me and my family and made us comfortable, she made sure everything wil Once again i came in for service. Looked for Victoria Guthery. She took care of me and my family and made us comfortable, she made sure everything will be taken care for and kept me updated on the progress of the car. She knew it would take a few days to service the car so she gave me a very nice loaner car. Car was done as scheduled and was very satisfied with the work and customer service. More
A pleasent car buying experience I located the SUV I wanted through Carfax at the Murrieta BMW. I was meet by Brandon Holland, a very pleasant and professional salesman. He went with I located the SUV I wanted through Carfax at the Murrieta BMW. I was meet by Brandon Holland, a very pleasant and professional salesman. He went with me on a test drive to the location I suggested. We agreed on a price for my trade-in and the SUV and I bought the car. After the sale he came to my house to obtain my wife's signature. We discovered that there was only one key to the SUV so Murrieta BMW asked me to have a key made and they paid for the new one. The overall experience was very pleasant. More
Exceptional Service The customer service is consistently excellent. Ryan Cornille and Hannah Loveday assisted me most recently and both provided proficient support. The The customer service is consistently excellent. Ryan Cornille and Hannah Loveday assisted me most recently and both provided proficient support. The team is very knowledgeable of the vehicles, maintenance, warranties and options. Work is completed timely and communication is amicable, insightful and professional. Estimates are credible and only necessary work is recommended. I highly recommend BMW of Murrieta for superior service. More
Super excellent Vicky Guthery's customer handling in servicing my 2016 X6 is way outstanding. I had several BMW Dealers service my cars over the years but BMW Murriet Vicky Guthery's customer handling in servicing my 2016 X6 is way outstanding. I had several BMW Dealers service my cars over the years but BMW Murrieta and Vicky Guthery stands out as the BEST!!! More