BMW of Murrieta

Lease timely, and completely devoted to customer satisfaction. Very devoted to the respect for customer's schedule and time. Showed me the exact car that I timely, and completely devoted to customer satisfaction. Very devoted to the respect for customer's schedule and time. Showed me the exact car that I was looking for without any alternatives, which was what I was looking for More

Awesome experience from scheduling to getting my car back.. I was very happy with my experience. They were very efficient and informed we about the repairs in a timely fashion. Provide the shuttle service. I was very happy with my experience. They were very efficient and informed we about the repairs in a timely fashion. Provide the shuttle service. More

Excellent experience buying an X1 I special ordered an X1 to get the options I wanted. Carl Burt helped me through the process and was a pleasure to work with. He gave me a good price I special ordered an X1 to get the options I wanted. Carl Burt helped me through the process and was a pleasure to work with. He gave me a good price though it was a special order. Carl was very responsive and would return my calls promptly. (That is why I chose this dealership which is an hour's drive from my home as opposed to the one that is 10 min away - I couldn't get the salesman from the nearby dealership to return my calls). When I went to pick up the car, Carl spent a lot of time walking me through all the features it has. Overall, it was a very pleasant experience. More

Top Notch This was my first visit for service and was greeted and introduced to Ryan Cornille. He was very professional and explained everything in detail, with This was my first visit for service and was greeted and introduced to Ryan Cornille. He was very professional and explained everything in detail, within an hr the car was done and washed and I was on my way. First impressions are everything , BMW of Murrieta passed! More

Perfectly pleasant I had gone into BMW of Murrieta in search of a "new to me", but used car. I purposely chose this dealership for one reason, the customer service. I ha I had gone into BMW of Murrieta in search of a "new to me", but used car. I purposely chose this dealership for one reason, the customer service. I had been to the other dealerships in the area and felt as if I was a soon to be corpse being hunted by ravenous vultures. This simply was not the case at BMW of Murrieta. As soon as I walked on the lot I was greeted by your agent, Melissa Ballou. She was so pleasant and approachable. I told her what I was looking for and she walked me through every step. Melissa was never pushy, only up front and honest about everything I asked. I highly recommend this dealership for anyone looking for a great purchase with no hassles. More

Service experience This is my first time of meeting Hannah Loveday as a service adviser. She was very professional and very impressive. She sent an email as soon as th This is my first time of meeting Hannah Loveday as a service adviser. She was very professional and very impressive. She sent an email as soon as the car was ready which was less than the anticipated time she quoted. Definitely I will recommend her to friends and other associates. More

Top notch service. Everyone at the dealership from the minute you enter to the time you leave treat you with the upmost courtesy. Chad in service is the best service adv Everyone at the dealership from the minute you enter to the time you leave treat you with the upmost courtesy. Chad in service is the best service advisor I have ever worked with. He never makes you stresed out and is always honest and never pressures you in to any service that is recommended. CJ at the front desk is amazing there are no words to describe she is the heart of the dealership. The parts department is always courteous and polite answering any question you may have to help you perform any repair yourself. The courtious staff that greets you and the folks at the check out desk always make your visit smooth. Once you experience the service provided at BMW Murrieta you will never want to purchase or service your vehicles any place else. More

Dave is the best in the industry! I only drive BMW and I only buy/lease from Dave Townsend at BMW of Murrieta. Awesome guy, excellent service and isn't the type to put the hard sell on I only drive BMW and I only buy/lease from Dave Townsend at BMW of Murrieta. Awesome guy, excellent service and isn't the type to put the hard sell on you, which is a good thing! He does a super job working within your budget and finding the exact car you're looking for. He genuinely puts effort and time into understanding your needs. There's no one better in the business! More

Great Cars Awesome People! Dave Townsend was amazing, he was easy to work with, friendly and knowledgeable, while not coming across as pushy. He was great at communicating, Dave Townsend was amazing, he was easy to work with, friendly and knowledgeable, while not coming across as pushy. He was great at communicating, and it was easy to reach him with a quick text message. He always came back with an answer within a few minutes, even one evening late, when I only expected him to reply the next day. I would highly recommend that if you're considering a BMW in Murrieta that you deal with Dave. More

Skip Noell did an excellent overall job!! BMW rocks!! Louis A. Noell was very professional, informative, and patient! I really loved the way he explained everything to me. If I decide to get another BMW i Louis A. Noell was very professional, informative, and patient! I really loved the way he explained everything to me. If I decide to get another BMW in the future, which I'm sure I will, I would definitely choose him to be my sales rep again! I love my new car and I'm always excited to drive it!!! Loved the coffee machine in the lounge as well! I was speechless when I found out about the free oil changes for 4 years and the fact that I can borrow another BMW while they are servicing my car!! Wow!! More