BMW of Murrieta

Rock chip on windshield and window tinting. I was assigned to Raven Sherwood at the service department to have my windshield looked at and the windows tinted. She wasted no time: explained to me I was assigned to Raven Sherwood at the service department to have my windshield looked at and the windows tinted. She wasted no time: explained to me that my warranty paperwork is still being process and that she will follow up with the company and keep me posted. The tint was applied and done in a timely manner. She inspected it herself before and after having the vehicle washed. With only a couple of weeks on the job and she already "ROCKS". Superb customer service and outstanding work on the vehicle. More

1st BMW Looked at X3's. Went to a dealership in Orange County and had a less than favorable experience. Came back to Murrieta and got the car I wanted with al Looked at X3's. Went to a dealership in Orange County and had a less than favorable experience. Came back to Murrieta and got the car I wanted with all the options on a certified pre owned. Couldn't be happier! Carl and Mike were both great! More

Mr. Chad Ludwig is AMAZING!!! I recently took my 5-Series in for a routine oil change and was able to accomplish so much more than I could have anticipated in just one visit. I I recently took my 5-Series in for a routine oil change and was able to accomplish so much more than I could have anticipated in just one visit. I was fortunate enough to come across Mr. Chad Ludwig who went out of his way to greet me, ask about my family and hear out all of my concerns regarding the vehicle. Bottom line, it is awesome in this day and age to find people who actually want to hear you and even more, want to help you. Mr. Ludwig manages to do both at what I feel is the highest level. In two days time, not only did Mr. Ludwig complete the oil change, he had the routine service performed, addressed a few superficial concerns I had and also had the car detailed! Mr. Ludwig is an asset to BMW of Murrieta and one of the reasons that my last 3 cars have been BMW's that come from here. He offers you peace of mind knowing that no matter what's going on with your car, it will be taken care of quickly and professionally. Bottom line, I will end this review just as I started it. Mr. Chad Ludwig is AMAZING!!! More

Service Department I took my car in and Hannah Loveday was assigned to me as my Service Assistant, she was a pleasure to work with. Very polite and knowledgeable. Than I took my car in and Hannah Loveday was assigned to me as my Service Assistant, she was a pleasure to work with. Very polite and knowledgeable. Thank you Hannah for everything! More

Stress-less...!!! David T is by far the easiest and knowledgeable representative I have ever come across since I've been purchasing automobiles.. He is why we purchas David T is by far the easiest and knowledgeable representative I have ever come across since I've been purchasing automobiles.. He is why we purchased our first BMW. Thanks David T. More

New owner of a Mini Cooper I'm new to the family of BMW and Mini Cooper. I have a used 2009 Cooper. BMW of Murrieta is close the area where we will be living soon. I have no I'm new to the family of BMW and Mini Cooper. I have a used 2009 Cooper. BMW of Murrieta is close the area where we will be living soon. I have now been there twice. Everyone there is friendly, helpful and personable. Victoria Gunthery was my service helper and was very thorough. If I can, I will ask for her assistance next time service is needed on my car. Nina Watje (Diana) More

Excellent Buying Experience New to BMW (prior owner of Lexus, Audi & MB) I dealt with six dealerships to find the vehicle I wanted for my wife. None came close to BMW Murrieta o New to BMW (prior owner of Lexus, Audi & MB) I dealt with six dealerships to find the vehicle I wanted for my wife. None came close to BMW Murrieta or Dave Townsend. Dave Townsend was awesome! Prompt to reply, he immediately understood my needs, worked opening and honestly in ALL matters and we put together a deal in short order that I believe was a win-win for all. Easiest car purchase I ever made. I drove 100+miles to pick up the vehicle and the morning I arrived BMW issued a "hold" due to a minor locking problem. Dave & BMW Murrieta didn't hesitate - we promptly completed all the necessary paperwork, they then provided me a 700 Series loaner vehicle, and a week later after repair, delivered my new BMW to my home and spent 1 1/2 hours explaining every detail to my wife. She was thrilled, loves the car and was amazed with the dealership. Next purchase I know exactly where I will go!! Thanks Dave & BMW Murrieta. More

Amazing ! Hannah Loveday was very helpful, and always is on her business. Every time I go to get my car serviced I always go with Hannah due to the fact that s Hannah Loveday was very helpful, and always is on her business. Every time I go to get my car serviced I always go with Hannah due to the fact that she provides very great customer service, and knows exactly what she's doing and what she's talking about. Very fast and is always on her A game. Definitely the one person I would recommend, every time I go for servicing. More

Did the whole deal before even going to the dealership Ileen Garibay was great! Very professional and friendly! We communicated via txt and email. It was so easy and simple. I am glad I chose BMW of Murri Ileen Garibay was great! Very professional and friendly! We communicated via txt and email. It was so easy and simple. I am glad I chose BMW of Murrieta and will be for my future purchases. More

Excellent service experience! I recently visited BMW of Murrieta to have a defective DVD drive replaced in my BMW 550i. I also decided to have a wheel alignment performed. The cust I recently visited BMW of Murrieta to have a defective DVD drive replaced in my BMW 550i. I also decided to have a wheel alignment performed. The customer service was excellent and the repairs were performed in a timely manner. My service agent was very professional and knowledgeable. I always look forward to visiting BMW of Murrieta for all of my service needs. Service Agent: Hannah Loveday More