BMW of Murrieta

Charles Arroyo Charles was patient and took his time to answer all my questions. I wasn't planning on, buying a car just looking for info. I ended up with a car an Charles was patient and took his time to answer all my questions. I wasn't planning on, buying a car just looking for info. I ended up with a car and very happy with the service I received. I'm very happy with the deal I made and would recommend any one looking for a BMW to use Murrieta BMW. More

Service of X5 Chad Ludwig was awesome. He listened & answered all my questions. He was prompt with his follow up calls and was very informative. I my next servic Chad Ludwig was awesome. He listened & answered all my questions. He was prompt with his follow up calls and was very informative. I my next service visit I will difinitely seek out Chad. More

Mini Cooper Purchase I purchased my gently used Mini Cooper Countryman from Charles Arroyo. My experience with Charles was great he was very professional and there was no I purchased my gently used Mini Cooper Countryman from Charles Arroyo. My experience with Charles was great he was very professional and there was no high pressure sales tactics at all. He is a great asset to Murrieta BMW. Going through the financing process was easy also. I highly recommend BMW Murrieta to anyone buying not just a new BMW but they have a great selection of certified used vehicles as well. More

Hannah Loveday is the absolute best!!! I've had my BMW serviced at this location on several occasions. The customer service there is top notch and Hannah always provides service with a smil I've had my BMW serviced at this location on several occasions. The customer service there is top notch and Hannah always provides service with a smile and excellent communication with updates on the vehicle, daily if the vehicle takes more than a day to get fixed. Hannah is my go to rep! I've never had to bring my car in for re-work and am always provides a loaner car. I recommend this dealership to anyone needing service. You can probably get some work done cheaper but I think they're work is worth the extra cost. More

Five stars for Hannah Loveday all the way I must say that Bmw of Murrieta has a friendly and courteous staff however when it comes to Hannah Loveday she is a true professional very knowledgeab I must say that Bmw of Murrieta has a friendly and courteous staff however when it comes to Hannah Loveday she is a true professional very knowledgeable of the product and she realy caterers to her clients need by giving timely follow up calls and also try to resolve any issue you might be having when it comes to taking care of your vehicle so that you can have a piece of mind while driving the ultimate driving machine. More

Quick, courteous, professional. I drove up for my appointment and a service person instructed me to pull right in to the service department. From that point Hannah Loveday assisted m I drove up for my appointment and a service person instructed me to pull right in to the service department. From that point Hannah Loveday assisted me through the entire process - want they were going to do, future service information, appointment duration. Hannah Loveday was quick, polite, and very knowledgeable. A true professional. More

Outstanding! Dave was exceptionally great to work with. He answered all my questions without hesitation. We was quick to respond to my texts and emails. Dave made Dave was exceptionally great to work with. He answered all my questions without hesitation. We was quick to respond to my texts and emails. Dave made the transaction with my vehicle very pleasant. I highly recommend Dave! More

Best Experience Ever! BMW of Murrieta is simply the Best!! I'd heard some of the stigma around going to the dealer for repairs---that they are "intimidating and way too exp BMW of Murrieta is simply the Best!! I'd heard some of the stigma around going to the dealer for repairs---that they are "intimidating and way too expensive". Don't believe that HYPE!! They have treated me with first class service and went well beyond the call of duty to make sure that I left with my vehicle repaired and not to mention a smile on my face from ear to ear!! From the Front Desk reception with CJ, to the Service Dept with Isaac and Victoria, I even got to shake hands with the owner Mr. Boris Said, himself!! This was the best experience I've ever had with any auto dealership. And I've had several vehicles, last two being BMW's and the folks at BMW of Murrieta have truly made an lasting impression on me and proven why they are #1 in sales, and I'd like to add second to none in Service!! Kudos BMW of Murrieta! You are Fantastic!!! I encourage anyone who owns a Beemer or even is thinking about it to take a trip down to Boris Said's BMW, you will Thank me Later :-) Melody More

An absolute pleasure to deal with Carl Burt. Purchased a CPO vehicle from Carl Burt at this dealership and he made it one of the easiest purchasing experiences. He showed us multiple vehicles at Purchased a CPO vehicle from Carl Burt at this dealership and he made it one of the easiest purchasing experiences. He showed us multiple vehicles at request and provided detailed information regarding the different features. The team took care of all of the paperwork while we watched game 7 of the NBA finals. No back and forth to waste our time. Christopher Zappia in finance had us in and out within a very short time. Thanks again for your assistance with the purchase. I'm loving the new car! More

Best Experience Ever! I saw the car online, went in for a test drive and left with my new car less than 2 hours later. Everyone was friendly and worked hard to get me the I saw the car online, went in for a test drive and left with my new car less than 2 hours later. Everyone was friendly and worked hard to get me the deal I wanted. Definitely coming back there when I want another vehicle. More