BMW of Murrieta
Murrieta, CA
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Great experience Frank Madrid was great to work with. We purchased a car for our daughter and Frank made the car buying process painless. Can't wait to buy future vehi Frank Madrid was great to work with. We purchased a car for our daughter and Frank made the car buying process painless. Can't wait to buy future vehicles from Frank. Thank you for everything. More
Best service department!!! I love Victoria Guthery, she makes my day every time I come to get service, is not every day that you can say how happy you are with your car dealer e I love Victoria Guthery, she makes my day every time I come to get service, is not every day that you can say how happy you are with your car dealer especially with their service department. I must say though that most of the people there are very nice and helpful. I will never take my car anywhere else for service, they won my business for life. More
Dave is Great I was very impressed with service at BMW of Murrieta. Dave Townsend was immediately aware of my husbands health situation and he made sure that we di I was very impressed with service at BMW of Murrieta. Dave Townsend was immediately aware of my husbands health situation and he made sure that we did not have to move around the building a lot and wait a long time for anything. He brought water and offered coffee and snacks. He brought paperwork to us so that we could remain seated in his cubicle. I am looking forward to my Encore appointment. Ruby Weaver More
Great Service Hannah Liveday was outstanding in every way. Kept me informed and worked through some special items for me. She was excellent! Thanks for all the effo Hannah Liveday was outstanding in every way. Kept me informed and worked through some special items for me. She was excellent! Thanks for all the effort Hannah! More
Excellent service I am so happy with my new purchase! I didn't think getting a Bmw would be possible, but Dave helped make it possible! I really appreciate all the help I am so happy with my new purchase! I didn't think getting a Bmw would be possible, but Dave helped make it possible! I really appreciate all the help he did for me ! Excellent service. More
Excellent service is the standard at BMW of Murrieta I wish I could give more than 5 stars to Chad Ludwig. Service Advisor at BWM of Murrieta. The service performed on my 2013 535i is always completed c I wish I could give more than 5 stars to Chad Ludwig. Service Advisor at BWM of Murrieta. The service performed on my 2013 535i is always completed correctly without any mishaps. Chad always greets me with a smile and firm handshake, he is professional and is very knowledgeable about my car. He does his best to make sure my BMW is ready at the time he told me. I live in San Diego and drive the 40 miles to this dealership because I know I will receive a great experience there I strongly recommend this dealership. More
Excellent Service!! Always a great experience at this dealership! Victoria Guthery goes over and above to provide excellent service and makes you feel like you're part of Always a great experience at this dealership! Victoria Guthery goes over and above to provide excellent service and makes you feel like you're part of the BMW family. Honestly, even person I encountered during my service (drop off and pick up next day) was beyond helpful, friendly and professional. Way to go Murrieta BMW! Sandy Ramirez More
Excellent and very professional service I came in for a sercvice of our 2012 X5 35d since the CEL turning on and off. 1. The setup of my appointment was a breeze and Alex Harmsen took car I came in for a sercvice of our 2012 X5 35d since the CEL turning on and off. 1. The setup of my appointment was a breeze and Alex Harmsen took care of me. 2. A loan car was arranged and it was a brand new 528i - my wife and I were very impressed with the 'enticement' 😄 gesture to buy another BMW. The front desk attendant (so sorry I did not note her name down) was very nice and accomodating! 3. I was updated on the progress by Alex and and Hannah Loveday on a regular basis so I knew what was going on 4. We got our X5 back earlier than promised and it was serviced, cleaned and shiny including the wheels! Very impressive service and my hats off to the BMW team of Murrieta. More
Excellent service! Rodrigo Cavalle helped us find the perfect car and stay within our strict budget. He listened carefully and researched options nationwide to locate a Rodrigo Cavalle helped us find the perfect car and stay within our strict budget. He listened carefully and researched options nationwide to locate a vehicle off-premises. He put in a lot of extra work and was gracious and kind the entire time. His experience and knowledge of cars in general was impressive and helpful. Another dealer we went to the same day had staff that was misleading and condescending, so Rod was a refreshing change! Thank you BMW of Murrieta!!! More
Car wash turns into tire repairs. I always have a great time when I go in. I always get greeted. My service provider is Victoria Guthery no matter if she is busy with someone else. If I always have a great time when I go in. I always get greeted. My service provider is Victoria Guthery no matter if she is busy with someone else. If she sees me she will stop wave. I went in to get a car wash from coming back from a trip with the family, ending up with two tires needing changing. Victoria added me to her busy schedule and took care of it. Thanks! I rarely need to call her, Victoria always call at a timely manner. To keep me informed.. More