BMW of Murrieta

Awesome Client advisor I believe that people are the reason for a sale business to succeed! Rodrigo Cavalle was our advisor! From the get go he was friendly and knowledgeabl I believe that people are the reason for a sale business to succeed! Rodrigo Cavalle was our advisor! From the get go he was friendly and knowledgeable and made everything easier! Downside of the whole sale was how long it took to get everything done and out the door but i guess somethings you cannot control... Overall i had a good experience and would return in the future! More

Great Service Experience I have had two BMW's and each time they need service I call Victoria Guthery! Victoria always makes sure that my vehicles are repaired to my satisfact I have had two BMW's and each time they need service I call Victoria Guthery! Victoria always makes sure that my vehicles are repaired to my satisfaction and I leave very happy with the service! I really appreciate working with Victoria every time I bring my BMW in for service!!! Thank you Victoria!!! More

Best Service Experiece Every time I have had my car serviced/repaired by BMW of Murrieta, it was returned right the 1st time. Never once have they told me they couldn't dupl Every time I have had my car serviced/repaired by BMW of Murrieta, it was returned right the 1st time. Never once have they told me they couldn't duplicate the problem. Dealing with Victoria Guthery truly makes it a concierge experience. More

5 Star Service! Many luxury car dealerships claim to provide 5 star service, but truthfully I've never walked away from a dealership feeling like a VIP. The car buyin Many luxury car dealerships claim to provide 5 star service, but truthfully I've never walked away from a dealership feeling like a VIP. The car buying or leasing process has always left such a bad taste in my mouth. I'm a huge fan of BMW, so I knew I wanted a BMW again. An i3 to be exact. But I definitely did NOT want to go back to BMW of Monrovia, which is the closest dealership to me. I was sharing my frustrations with my friend, and she told me about her experience at BMW of Murrieta, and in specific she mentioned that Bianca Mata gave her that 5 star, VIP treatment I've been expecting, but never got at any other luxury car dealers. So I called BMW of Murrieta yesterday and asked to speak with Bianca. She asked me what I was looking for and said she would get back to me within the hour. Sure enough, about 30 minutes later she called me back, with good news. They had the exact i3 I wanted and it was ready for me... But I work pretty late and I was racking my brain trying to figure out when I would be able to make the trek all the way to Murrieta to pick it up. However, she said she would personally deliver the car to my home that same evening. ARE YOU SERIOUS?!? I have never had a more seamless transaction... She did everything over the phone & email. And exactly at 8:30pm on the dot last night, Bianca knocked on my door with my brand new, beautiful BMW i3. She had some paperwork for me to sign, then we went outside where she went over some features of the car. I can't say enough about Bianca's customer service. Besides having fantastic people skills, she seriously went above & beyond to make sure this transaction was smooth for me and emphasized that my satisfaction was everyone's main priority. Moving forward, I will only recommend Bianca Mata at BMW of Murrieta to anyone who wants to be treated with respect and dignity when leasing or buying a car. More

Roy Cronk experience Went in and Roy immediately helped me with literally everything! Not only was his kindness and professionalism above any other I have came across, his Went in and Roy immediately helped me with literally everything! Not only was his kindness and professionalism above any other I have came across, his knowledge about these cars was amazing! Thank you Roy for taking care of me and my family and giving me nothing less then the best experience. See you soon. More

Very welcoming atmosphere for the entire dealership. Skip was outstanding. I have a disability. I call him Saturday morning at 9:30. He sent me the link to fill out the application. He kept on calling me Skip was outstanding. I have a disability. I call him Saturday morning at 9:30. He sent me the link to fill out the application. He kept on calling me after the pre-qualification until I decided on the color and model. Then Slip kept on sending me SMS messages thanking me for being patient because it was the end of the month and a Saturday. That was the Best Experience I had so far. But I told Skip there are 4 cylinders missing: LOL I wanted a 750i, and I qualified for a beautiful 2016 528i. The entire family is enjoying it. See you soon. Sincerely Oumar More

Fantastic dealership! This dealership treated me like I'veI've never been treated before during a car buying experience. Rod Cavalle took care of me, and Osmond in the fina This dealership treated me like I'veI've never been treated before during a car buying experience. Rod Cavalle took care of me, and Osmond in the financial department worked wonders. Great job I'm definitely coming back. More

Very helpful I was visiting the area from San Diego when my car stopped running. I had to be at work on Monday so Hannah Loveday assisted me in getting a loaner c I was visiting the area from San Diego when my car stopped running. I had to be at work on Monday so Hannah Loveday assisted me in getting a loaner car and the repairs I needed were done quickly and professionally. I would gladly go back to Murietta BMW. More

Best experience! From the minute I walked through the doors they made me feel like we've been friends forever!David is obviously a positive,happy guy.I am a very impat From the minute I walked through the doors they made me feel like we've been friends forever!David is obviously a positive,happy guy.I am a very impatient person and there was no lack of doing everything possible to make the deal happen. More

1st., visit for maintenance Hannah Liveday was great, professional, nice and explained everything in detail. She was very informative and pleasant. I had a limited time frame tha Hannah Liveday was great, professional, nice and explained everything in detail. She was very informative and pleasant. I had a limited time frame that day and she worked very well w/me. She is a pleasure to work with and is very knowledgeable and professional. Kudos to her. More