BMW of Murrieta

Great service and the nicest people Would highly recommend BMW of Murrieta . . . knowledgible and extremely helpful people. Great service dept . A top notch experience with service rep Would highly recommend BMW of Murrieta . . . knowledgible and extremely helpful people. Great service dept . A top notch experience with service rep Victoria Guthrey and the service team. More

What a Test Drive!! About 2 years ago I helped my daughter purchase her new BMW. Dave Townsend took us for a test drive, and from that moment I was hooked on the Ultimat About 2 years ago I helped my daughter purchase her new BMW. Dave Townsend took us for a test drive, and from that moment I was hooked on the Ultimate Driving Machine (this guy knows how to drive a BMW). We ordered my daughters car straight from the factory. When it arrived on US soil (about 1 month) we were notified. When we arrived at the dealership to pick it up a few days later, the car was beautifully displayed on a round platform with a sign that said "Congratulations Ashley". Everything done here at BMW of Murrieta is done with class. Attention to detail is everywhere...the cars, the customer service, and the ongoing customer support. When I was in the market to buy my own BMW, I went straight back to Dave Townsend...not just for another awesome test drive, but to deal with a familiar, friendly, professional sales associate who knows the business well. BMW of Murrieta is lucky to have this guy. If you are looking to purchase a BMW, go to BMW of Murrieta and ask for Dave Townsend. You'll be pleased. Thanks again, Dave. We are happy!! More

Great service expectations my wife and I are very fortunate to have Victoria Guthery as our service advisor. I expect no less than excellent service, follow through, advise, and my wife and I are very fortunate to have Victoria Guthery as our service advisor. I expect no less than excellent service, follow through, advise, and work done right when she handles our service or repair issues with both of our BMW car and SUV. She provides the utmost attention to details and awesome informative follow through when our cars are in the dealership. The attention to details and her help and support always make a great visit to the dealership. Thank you for your great help and support Victoria, you make us feel welcomed and at home. Dan & Christi Suban More

Wow Service! Blown away by the superior service offered by Christopher Zappia, Finance Manager, and our Client Advisor, Dave Townsend. From the moment of truth (wa Blown away by the superior service offered by Christopher Zappia, Finance Manager, and our Client Advisor, Dave Townsend. From the moment of truth (walking into the dealership) right up to leaving the lot in our shiny new car, these 2 gentlemen took great care of us. We agreed upon a price with relative ease and they made it work for us. We enjoyed the experience and their personalized service, which made all the difference. Would not change a thing. Oh, may be just one thing...the next time we're in, I sincerely hope the industry has figured out a way to eliminate the "wait" process. That would be god send! More

Home again! This is the second BMW that we've bought/leased at BMW Murrieta and there's a good reason why we're back again! When people make you feel like they'r This is the second BMW that we've bought/leased at BMW Murrieta and there's a good reason why we're back again! When people make you feel like they're working for you to put together a deal that was actually beyond what you thought was possible, then you're not dealing with just another dealership. My wife, Sue, had a BMW 7 series that we leased almost five years ago from BMW of Murrieta - after the lease was up Sue decided she wanted another experience so she leased a Lexus (a wonderful car but lacked the pizazz she'd had before in the BMW and had missed deeply). We were 22 months into a 48 month lease and she'd been bemoaning how she just wasn't happy with her car and wondered if there was any way we could work things out and get back to leasing another BMW. We decided to go look, but in my mind I'm thinking there is no way this is ever going to work without it costing us an arm and a leg. We were not only able to get a new 7 series BMW, but this one was tricked out and it was a 750 and not the less expensive 740 model. Talk about shocked (and happy!), I'm the new hero in our house and momma is happy (you know the saying, when momma is happy . . . everybody is happy, but . . . . . . ). Thanks to you wonderful people - we are happy customers who will be back again (in about three years!). More

Awesome Buying Experience! Buying a new car is intimidating. How do you know you are getting the best price? I wasn't planning on buying my next car until "better deals" close Buying a new car is intimidating. How do you know you are getting the best price? I wasn't planning on buying my next car until "better deals" closer to the holidays as I had researched. However, Dave Townsend was able to get me an exceptional price, all, patiently, via the internet, so that after driving the 2+ hours to get there, it would go quickly. The staff were all super friendly and made this a great experience. Thank you so much!! More

Purchased 328i from Carl burt Hello I walked in on a Saturday and next week walked out with a new 328i. Worked with Carl Burt and he was excellent to work with. There finance team Hello I walked in on a Saturday and next week walked out with a new 328i. Worked with Carl Burt and he was excellent to work with. There finance team was excellent and all staff very friendly. Going back next Saturday to meet with a genesis who will go through additional special details on the car. So far my experience has been "classy and exceptional". Everything I was looking for in leasing a car. First time easing as well. Have always bought cars out right but this was so well done thought i would give it a try! Carl Burts customer service was great because I felt no pressure and when I went to pickup the car I choose the week before I changed my mind to a white car and with a blink of a minute he found one on the lot, cleaned it up and it was delivered the next day to my door. Awesome experience and loved the non high pressure sales attitude. Very well worth the trip to BMW of Murieta, ca. Thanks Carl!!! Kindly, Carolyn. (Happy owner). More

Very Satisfied Customer. This was the first time I have ever purchased or leased a car on my own. From beginning to finish I experienced nothing but excellent service, excelle This was the first time I have ever purchased or leased a car on my own. From beginning to finish I experienced nothing but excellent service, excellent knowledge of the car. Thank you Brandon Holland for taking the time to listen to my needs and find me an excellent and beautiful new 328i ILove it! More

Excellent Customer Service!! The Service Dept goes above and beyond every time we bring our car in. Amy Wilson always makes sure that we are very well taken care of. I highly rec The Service Dept goes above and beyond every time we bring our car in. Amy Wilson always makes sure that we are very well taken care of. I highly recommend this dealership!! More

Satisfy and happy Rod Cavelle is a good and professional sale person. He explain all the question I ask and show me how to operate the BMW I3. I recommend every one Rod Cavelle is a good and professional sale person. He explain all the question I ask and show me how to operate the BMW I3. I recommend every one if you want to buy a car go to this dealer. More