BMW of Murrieta
Murrieta, CA
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
Personable Dealership Ileen Garibay was our contact from phone and actually understood our needs. We drove to the dealership from Ontario and chose one of the vehicles tha Ileen Garibay was our contact from phone and actually understood our needs. We drove to the dealership from Ontario and chose one of the vehicles that we discussed. Ileen was actually with another client and introduced us to Ryan Ferguson which took over and was very personable and very knowledgeable about our needs because Ileen had informed him prior to the introduction. Ryan was a true professional and had our interests as his priority. We thank the both Ileen and Ryan for making our experience a true pleasures we More
Responsive and Timley My service advisor Alex Harmsen is the best in making sure that all my car needs are taken care of. I recently needed an oil service and she was able My service advisor Alex Harmsen is the best in making sure that all my car needs are taken care of. I recently needed an oil service and she was able to get me a same day appointment and the service techs were able to get my vehicle back to me in a few hours. It made it easy to use the dealership for services that I would normally look to independent shops to fulfill. Peace of mind is knowing that my dealer does a detailed inspection and informs me of of items that may need attention in the future. More
Great Service I recently had my 435i serviced at Murrieta BMW. Chad Ludwig was my advisor and provided me with excellent service, as always. People like Chas are th I recently had my 435i serviced at Murrieta BMW. Chad Ludwig was my advisor and provided me with excellent service, as always. People like Chas are the reason why I've purchased BMWs for the last 18 years. Thanks Chad More
Great service I had Chad as my service guy. He was so awesome. He took his time to make sure everything was taken care of. I love Marietta they're awesome!! I had Chad as my service guy. He was so awesome. He took his time to make sure everything was taken care of. I love Marietta they're awesome!! Thank you Chad Shenique More
Chad Ludwig in Service Chad is my go-to guy, he always understands any issues I mention to him. I had my one and only poor experience with the quality of the wash that was Chad is my go-to guy, he always understands any issues I mention to him. I had my one and only poor experience with the quality of the wash that was done at the culmination of my recent service. He is making it right with me and that is all anyone can ask. More dealers should follow this example! More
Great Service from Rodrigo Cavalle and Murrieta BMW I recently purchased a BMW 5-Series at Murrieta BMW. Rodrigo Cavalle was our sales associate and he was excellent throughout the process. Low-pressure I recently purchased a BMW 5-Series at Murrieta BMW. Rodrigo Cavalle was our sales associate and he was excellent throughout the process. Low-pressure, answered all questions, pleasure to deal with and very, very knowledgeable about the car and options. The Management Team did great on follow-up to ensure I was pleased and the service has been outstanding. Thank you Rod and Murrieta BMW. More
Allison Wentland at Service Dept Allison was very polite and friendly. She explained everything in great detail what was getting done on my car. She also gave me the number directly t Allison was very polite and friendly. She explained everything in great detail what was getting done on my car. She also gave me the number directly to reach her, so I knew I was leaving my car in capable hands. I highly recommend this service station for anyone that needs maintenance done on their BMW. Once my car was ready Allison called me herself and explained in great detail what was done and if anything else was wrong. Allison is an asset to BMW and when you go to service I highly recommend speaking with her. Thank you. More
Great Experience This is the second car I've purchased from BMW Murrieta and I've always been given the best service! Thanks Dave Townsend for helping me find the righ This is the second car I've purchased from BMW Murrieta and I've always been given the best service! Thanks Dave Townsend for helping me find the right car!!! I love it!!! More
Victoria Guthery service at BMW Victoria is so efficient, I love knowing that service to my 435i will always go well! I didn't even need to use the loaner car, she got me in so fast. Victoria is so efficient, I love knowing that service to my 435i will always go well! I didn't even need to use the loaner car, she got me in so fast. More
David Townsend was Awesome! From start to finish my experience was positive, streamlined, professional, and a breeze! Dave held my hand through the entire process. Buying a car From start to finish my experience was positive, streamlined, professional, and a breeze! Dave held my hand through the entire process. Buying a car can be a confusing stressful endeavor. Dave made the entire process feel like a complete adventure. This is the second BMW I purchased from David Townsend, and I have recommended him to very satisfied friends looking for a vehicle as well. He is a five star professional, and I will continue to refer him, again, and again! When I have had my car serviced, and received loaners for my convenience, Morgan, in the service department has made my experience completely pain-free. I was in and out in the blink of an eye. She kept in touch with me, and let me know each step in the servicing of my vehicle. More