BMW of Murrieta
Murrieta, CA
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Customer Service Every employees goes out of their way to help you. Service is always great! I purchased my car here and even though there are other BMW dealerships c Every employees goes out of their way to help you. Service is always great! I purchased my car here and even though there are other BMW dealerships closer to me I always come to BMW of Murrierta. More
service This is my first time having service in BMW of Murrieta. I am very happy with the service they provided. The service advisor , Chad Ludwig is excellen This is my first time having service in BMW of Murrieta. I am very happy with the service they provided. The service advisor , Chad Ludwig is excellent. I will come back nex time and will recommnd to my friends as well. More
Perfect Excellent, very thorough and attentive to his clints needs. He listens effectively and addresses your concerns promptly. We consider ourselves fortu Excellent, very thorough and attentive to his clints needs. He listens effectively and addresses your concerns promptly. We consider ourselves fortunate to have him as our salesman. Larry and Brenda More
Great customer service! Everyone was very nice and friendly when I arrived, Dave Townsend was very helpful, answered all my questions and was happy to have me test drive a co Everyone was very nice and friendly when I arrived, Dave Townsend was very helpful, answered all my questions and was happy to have me test drive a couple of cars. I found one I loved, a very pleasant experience. More
Perfect Service--From Arrival to Goodbye My every visit to BMW of Murrieta has always been professionally polished but also comfortably warm from the Service Greeter who meets me when I drive My every visit to BMW of Murrieta has always been professionally polished but also comfortably warm from the Service Greeter who meets me when I drive in, and who escorts me to a Servisor Advisor. If I have to wait the Lounge is great with large screen tv, lots of snacks and internet access. Service is always done well with comments and advice from the Car Angels who actually repair my car. And, my Service Advisor leads me through the process. This time my advisor was BRANDON GARST and he was truly a perfect communicator. He explained ever detail and treated me so personably. Allison assisted Brandon on a day he was out and she patiently answered every question. There are other names of Service people that I must learn so I can thank them personally. BMW of Murrieta is a dealership that I wholeheartedly recommend. More
Excellent pain free experience. Well done Ryan Ferguson! Ryan Ferguson was very friendly and did a great job as our no pressure Client Advisor. He went through inventory to find the exact car we wanted and Ryan Ferguson was very friendly and did a great job as our no pressure Client Advisor. He went through inventory to find the exact car we wanted and walked us through the buying process without hassle. Jeorge Amezcum, Sales Manager, ensured we were taken care of during the process and approved a great deal. Thomas Forget from Finance provided options and made the paperwork easy. We returned to BMW of Murritta because on a prior visit, we met with Ileen from Internet Sales who made us feel comfortable and provided excellent information about the cars and the buying options available. We also spent some time with a lot assistant (I can't remember her name) who did an outstanding job explaining and demonstrating the cars and options to us. Overall, we had a great experience buying a new BMW from BMW or Murrieta. This is high praise as I don't usually like dealing with car dealerships. I do wish I could have put more of the purchase on accredit card to earn enough miles to get a free plane ticket More
Purchase of new BMW Joe Garcia is by far the best sales associate BMW of MURRIETA! He looks out for the customer and will present a deal that will fit your needs! Joe Garcia is by far the best sales associate BMW of MURRIETA! He looks out for the customer and will present a deal that will fit your needs! More
Very Pleasant negotiation. My experience was above and beyond my expectation. Jolene and her entire team stepped up and were helpful every with every aspect of the transaction. My experience was above and beyond my expectation. Jolene and her entire team stepped up and were helpful every with every aspect of the transaction. More
Best customer service I have had . When we first got there , we were treated welcomed with a smile and treated well. Craig was delighted to show us all the cars they had and happily ass When we first got there , we were treated welcomed with a smile and treated well. Craig was delighted to show us all the cars they had and happily assisted our needs . He is the go to for anyone searching for a car. Very professional . More
Hunter Mitchelle exceptional salesman and service One of the best experience I have had in the purchasing of an automobile. Hunter was exceptionally patient, responsive and available whenever I reache One of the best experience I have had in the purchasing of an automobile. Hunter was exceptionally patient, responsive and available whenever I reached out, he exceeded my expectations and actually helped me purchases the car I wanted and not what the dealer wanted to sell. I am very satisfied and would definitely consider purchasing from Marietta again. More