BMW of Murrieta

Service Alexandra is the absolute best. I hate taking my car in for service of any kind but Alex always makes sure my experience is pleasant. She served with Alexandra is the absolute best. I hate taking my car in for service of any kind but Alex always makes sure my experience is pleasant. She served with a smile & ensures my car is provided the best care. I'm always treated like a friend. Daniel is stellar as well! I'm not currently in the market for a new car but if I were BMW Murrieta would certainly get by business. I've never been treated so well at a dealership. More

Excellent Customer Service I've had the best experience that I've ever had at any other service department.. my 750i is a lemon... not their fault.. so I've been to this service I've had the best experience that I've ever had at any other service department.. my 750i is a lemon... not their fault.. so I've been to this service department many times and had the best service that I've had at any other dealer More

Low pressure, enjoyable experience Carl was extremely knowledgeable, patient and helpful. I went in 4-5 times over a month's time before I found the right car for the right price. Enti Carl was extremely knowledgeable, patient and helpful. I went in 4-5 times over a month's time before I found the right car for the right price. Entire staff was great. Never felt any pressure and was given a great deal! Easy and enjoyable experience. More

Purchasing a new vehicle. Louis "Skip" Noell was my Client Advisor, he provided oustanding service. Knowledgeable and friendly, Mr. Noell answered all my questions and concern Louis "Skip" Noell was my Client Advisor, he provided oustanding service. Knowledgeable and friendly, Mr. Noell answered all my questions and concerns. Professionally done, this man knows his business! More

Awesome! Dave Townsend is great to work with and always willing to help. We appreciate your hard work and service. It's a pleasure working with you. Dave Townsend is great to work with and always willing to help. We appreciate your hard work and service. It's a pleasure working with you. More

Best sales experience ever! Dave Townsend provided my wife and I with a magnicent sales experience. We actually felt like we were dealing with a close friend or family member. I Dave Townsend provided my wife and I with a magnicent sales experience. We actually felt like we were dealing with a close friend or family member. I have already recommended to friends and family to go see Dave Townsend at BMW of Murrieta the next time they're ready for a new or pre-owned vehicle. Thank you Dave for making us feel so welcome at your dealership. Honestly, I never thought buying or leasing a vehicle could be so stress free. Sincerely, Joe Munoz More

Love my car We had an excellent experience purchasing a car at BMW of Murrieta. Ryan Ferguson made sure we got a great deal and offered excellent service through We had an excellent experience purchasing a car at BMW of Murrieta. Ryan Ferguson made sure we got a great deal and offered excellent service through several hours of negotiating. Chris Zappia in finance was also great. I love my new car. Thanks! More

New BMW X3 purchase After previous new car purchases that started with visits to multiple dealerships before buying, we decided this time to start the process by reviewin After previous new car purchases that started with visits to multiple dealerships before buying, we decided this time to start the process by reviewing dealerships on the internet. We checked several very large, multiple location dealerships in San Diego, but were not able to find exactly what we were looking for on their websites. We expanded our search further north in hopes of finding a car with the options we wanted. BMW of Murrieta had several vehicles that appealed to us, so we sent them an e-mail asking for information and a quote on one of the cars. We were a bit skeptical of starting the process with an e-mail, but figured it was worth a shot. Within 10 minutes of sending the e-mail, we received a response and phone call back from the dealership's Internet Advisor, Dave Townsend. He then followed up about 20 minutes later with another e-mail that included a very aggressive price for the vehicle that we selected. We decided to set up a meeting with him for the following morning. Once at the dealership, we were afraid our visit would result in some type of bait and switch (or some other sales tactic), but the car was pulled up waiting for our review. After looking at our originally selected vehicle, we decided to go with one of the other vehicles we had looked at on the website. Dave patiently worked with us to get the same aggressive price that he had quoted on-line for the first vehicle we had asked about. The actual negotiations, as well as the sales and paperwork process, turned out to be much easier than any of our previous experiences. No high pressure sales tactics, just suggestions and explanations. We were impressed with how Dave guided us through the process in an honest, straightforward manner. We plan on purchasing a second vehicle in the near future, and will definitely go back to the Internet, and BMW of Murrieta, to start the process. Based on our current experience with this dealership, and with Dave in particular, I can honestly say that we will (almost) look forward to the process again. I would highly recommend giving them a try if you need a new car, and want the process done in an efficient, honest and straight-forward manner. More

Pleasant experience with Dave Townsend for leasing car Dave was very helpful to set the price which was best price for the car we wanted within 100 mile of our residence When we arrived in there, he trea Dave was very helpful to set the price which was best price for the car we wanted within 100 mile of our residence When we arrived in there, he treated us as a friend and made the leasing experience pleasant More

New car purchase This is our third BMW we have bought from Boris Said's BMW of Murrieta in three years! Bought one for our daughter and came back and bought one for me This is our third BMW we have bought from Boris Said's BMW of Murrieta in three years! Bought one for our daughter and came back and bought one for me- Moved from Acura to BMW- won't ever drive anything but a BMW from now on! Dave sold me the first two with his teammate Chris- and over the last three years- he and all the other staff have always been kind and friendly when I come in for car washes or service- it is a dealership full of "friends"!!😊😊 Jolene assisted me with my purchase of a 740 M Sport ( I am spoiled because I traded a 535 M ) and once in a M Sport- it's hard to go back. Jolene was exemplary and considerate and helped a ton to get me taken care of . I consider her a new friend there as well. I have always felt very at home at Boris Said's BMW and have always been very well cared for. The other day while waiting- I heard other people talking in the Waiting Area about the Red Carpet Service they receive here💙💙. Also as a published author in the field of Quality Management- I can say, academically, that the staff here exemplifies a Quality Organization! CJ at the Front Desk starts the experience from the second an individual steps in the door! I have been to other dealerships (BMW) before coming here and was not even acknowledged ! Therefore they lost my business forever! I Love my new car and would give Dave, Jolene, Boris, CJ , Renee and all the staff -(too many to mention individually)- a 15 out of 10!!! Thanks so much! CB More