BMW of Murrieta
Murrieta, CA
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Exceptional Service I can't tell you how impressed I am at the extra mile this dealership took with the servicing of my car and to have BMW warrant the repairs. I have be I can't tell you how impressed I am at the extra mile this dealership took with the servicing of my car and to have BMW warrant the repairs. I have been to other dealerships and none even come close to personal service I have received. I am not a savvy car buyer and the buying process was comfortable and transparent. And it continues to be that way with every interaction. I would highly recommend this dealership More
Great Experience I just purchased a 2016 535i from BMW of Murrieta. My representative was Carl Burt and he was very helpful and the process was very quick and painless I just purchased a 2016 535i from BMW of Murrieta. My representative was Carl Burt and he was very helpful and the process was very quick and painless. I was looking at a dealer here in Orange County also, which was geographically more convenient. But Carl helped find all the available discounts I was eligible for and was able to get me the best price on the car which had exactly what I was looking for. It was fairly late at night in torrential rain when I had to drive over but Carl had all the paperwork completed as far as possible and the car was washed and detailed when I arrived. He also found that BMW could beat my bank's finance rate by .2% so I also financed the deal there. Including trading in my old 525i I was out of there quickly and in y way home in my wife's new car in a little over an hour. So far I am very satisfied and it was definitely worth the drive to Murrieta from Mission Viejo. More
Excellent Victoria Guthery was very professional, freindly and helpful. I will request Her services at my next visit. The vist took longer then estimated, I mis Victoria Guthery was very professional, freindly and helpful. I will request Her services at my next visit. The vist took longer then estimated, I missed a secduled appointment because of it. More
Carl Burt Thank you carl for always making my purchases a little easy... thanks for going that extra milestones to make sure I'm happy with my car.. I'm totally Thank you carl for always making my purchases a little easy... thanks for going that extra milestones to make sure I'm happy with my car.. I'm totally satisfied with your service.. everyone ask for carl he's the number 1 sale men. More
Garland Review Everything was excellent! The pick up from the airport was especially generous and helpful. We will definitely give BMW Murrieta first right of refusa Everything was excellent! The pick up from the airport was especially generous and helpful. We will definitely give BMW Murrieta first right of refusal on future purchases. More
Service member knows me by name. My service rep is Chad Ludwig and he is the best. Somehow he knows me by name? He always has a smile on his face and has that can do attitude! My service rep is Chad Ludwig and he is the best. Somehow he knows me by name? He always has a smile on his face and has that can do attitude! More
Great service Thank you Victoria, Ryan, and the rest of the staff at BMW of Murrieta for taking great care to service my car. It is always a pleasure dealing with a Thank you Victoria, Ryan, and the rest of the staff at BMW of Murrieta for taking great care to service my car. It is always a pleasure dealing with anyone at your dealership. More
New brake pads Victoria Guthery, never fails to bring her A game. No Matt what the problem is she always does her best to fix it. If she says she will call you. Sh Victoria Guthery, never fails to bring her A game. No Matt what the problem is she always does her best to fix it. If she says she will call you. She will. You don't need to wonder what's happening to your car, she always take the time to explain and what's the cost of things. I always ask for her. More
Victoria Guthery I had the pleasure of visiting the Murrieta BMW dealership for my first service this week. My service advisor was Victoria Guthery. First, the lounge I had the pleasure of visiting the Murrieta BMW dealership for my first service this week. My service advisor was Victoria Guthery. First, the lounge was incredible. They offered Starbucks coffee, snacks, wifi and television. I elected to wait for my car and was comfortably able to get some work done while I waited. Victoria was pleasant and professional. Her attention was outstanding and she was so nice! My experience at the service lounge matched what I would expect from BMW- nothing but the best! More
GREAT JOB I WAS HAVING SOME TROUBLE WITH MY 750LI AND BROUGHT IT IN FOR SERVICE. MY SERVICE REP VICTORIA TOOK VERY GOOD CAR OF ME. sHE EXPALINED WHAT I NEEDED T I WAS HAVING SOME TROUBLE WITH MY 750LI AND BROUGHT IT IN FOR SERVICE. MY SERVICE REP VICTORIA TOOK VERY GOOD CAR OF ME. sHE EXPALINED WHAT I NEEDED TO DO AND PUT ME IN AN EXCELLENT LOANER. I RETURNED A WEEK LATER AND MY CAR WAS WASHED , POLISHED AND MADE RIGHT IN ORDER. MY SINCERE COMPLIMENTS TO VICTORIA AND DANIEL FURROW. HIGHLY RECOMMEND THIS DEALERSHIP TO MY CLIENTS . CONTINUED SUCCESS JAMES PETERSON, CHIEF ACCOUNTANT MILLENNIUM FINANCIAL MANAGEMENT More