BMW of Murrieta

Awesome service Dave was attentive to my needs and may the whole experience seamless Because of his attention to detail and working with my needs I was willing to Dave was attentive to my needs and may the whole experience seamless Because of his attention to detail and working with my needs I was willing to drive 45 min and past 2 other dealerships to get my x5. More

1st BMW What can I say???? Carl Burt was great. He contacted me not long after I sent in the request to go take a look at the 328i . He walked us through ever What can I say???? Carl Burt was great. He contacted me not long after I sent in the request to go take a look at the 328i . He walked us through everything with ease and he explained the whole process to us. They have taken care of everything. I had forgotten to get my LSU tire valve cover caps off of my car that we traded in and I called him the next day to see if they still had my car. They did and he went out there and removed them for me. It is the small things like that that make a customer come back to the same place over and over again!!! And yes we will be back!! If you want someone to take care of you and help you with learning how to operate you BMW this is the place to go to!! Thank you Carl Burt!!! We are very happy with our 1st BMW More

"Excellent sales experience and customer care" Dave Townsend worked with us exclusively this afternoon to do the "impossible" to meet our needs with a 2018 BMW X1 SUV as a partner. Dave Townsend worked with us exclusively this afternoon to do the "impossible" to meet our needs with a 2018 BMW X1 SUV as a partner. More

Great Asssitance I bought a new BMW 540i from BMW of Murrieta a couple of months ago. I drove by the dealership with a number of questions about operating the vehicle I bought a new BMW 540i from BMW of Murrieta a couple of months ago. I drove by the dealership with a number of questions about operating the vehicle. None of the product specialists were available, so Dave from Internet Sales volunteered to go out with me to my car and patiently explained a lot of the features that were new to me. I appreciate that he went out of his way to help me. More

Friendly, transparent, honest! Dave helped me get into a 2018 440i Gran Coupe. I started shopping on the net recently as to what my next car would be as my 2015 lease was about to e Dave helped me get into a 2018 440i Gran Coupe. I started shopping on the net recently as to what my next car would be as my 2015 lease was about to end and from the beginning of messaging with Dave until getting my keys for the new car and driving off, he made the transition seamless, transparent, smooth, and at a price other dealerships could not compete! I was in and out in only a couple of hours. I live in the LA area and was happy to have driven down to Murrieta and would absolutely do it again! On top of that, I left something important in the previous lease during the transition between the two cars and did not realize it until I got home. I asked Dave if he could check for me, without hesitation not only did he check but also offered to mail it back to me to save me another trip. Thank you Dave! More

My first BMW Carl was helpful and polite. He fought to get me a better price than Riverside BMW. I also purchased the car, signed the paperwork, and was out in 90 Carl was helpful and polite. He fought to get me a better price than Riverside BMW. I also purchased the car, signed the paperwork, and was out in 90 minutes. More

Great experience getting our first BMW. Although we never met in person (not even on the day when we picked up the car as we happened to go in on his off day), it was a great pleasure dealin Although we never met in person (not even on the day when we picked up the car as we happened to go in on his off day), it was a great pleasure dealing with Dave Townsend thru emails and texts before and after the transaction. He worked hard and provided competitive prices, and was friendly, patient, and professional throughout the process. I also appreciated that there's a follow-up email from the GM of the dealership, and several follow-up calls from the staff at their office. They added a very nice personal touch to the car buying experience, and showed the customers that they really cared. Overall, an outstanding experience shopping with Dave T, Bryan P, and the team at BMW of Murrieta. More

A Culture of Warm Professionalism BMW of Murrieta is a dealer from whom I lease my 320i. Our relationship is nearly 3 years old and I intend to begin my next 3 years with them soon. Mo BMW of Murrieta is a dealer from whom I lease my 320i. Our relationship is nearly 3 years old and I intend to begin my next 3 years with them soon. Most importantly this dealer is a culture of people, worthy of consideration and respect. Most of us drivers have many xxxxx in the air that we're trying to juggle. Life demands that. BMW of Murrieta is unusual in that the entire dealership, each area--Greeting, Sales, Service--is made up of people who actually care about customers and care to do a good job. Customers need not feel any stress here, not fear being taken advantage of, or being disrespected in any way. They are humans, like us customers, with their own lives and concerns and deserve our smiles and respect, too. I am truly blessed to have always been treated so kindly and respectfully with humor and warmth...and always true professionalism. BMW OF MURRIETA is an uncommon dealership--no exaggeration-- that sells great products, provides great SERVICE of those products, and gives great customer service. Buy a BMW from BMW of Murrieta! More

Problem resolved We had an issue with a new vehicle that we took ownership of at our home. Dave was amongst several folks at the dealership (including the GM Raymond We had an issue with a new vehicle that we took ownership of at our home. Dave was amongst several folks at the dealership (including the GM Raymond Herrera) that were very instrumental in getting the issue resolved in a timely manner. Very professional organization and we can't thank Dave enough for his commitment to insuring we were 100% happy... and we most certainly are. Thank you very much D- More

No pressure to purchase Dave Townsend is very cordial and polite, the purchase of our first BMW was a pleasent experience. Thank you for make no us feel comfortable. Dave Townsend is very cordial and polite, the purchase of our first BMW was a pleasent experience. Thank you for make no us feel comfortable. More