BMW of Murrieta
Murrieta, CA
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great dealmakers, super nice and candid Dave was super helpful and candid in the process of getting my m4. He did indeed beat every other dealer on price and convenience and will definitely Dave was super helpful and candid in the process of getting my m4. He did indeed beat every other dealer on price and convenience and will definitely do business with him again. Honestly I've never met another dealer who stays up on a friday until 10pm working on the most competitive offer to get you in the car you want. BMW Murrieta is amazing. More
Exceptional customer service I brought my 19 year old son in to purchase his first car I wanted a safe reliable car we were meant by Carl he went above and beyond are expectations I brought my 19 year old son in to purchase his first car I wanted a safe reliable car we were meant by Carl he went above and beyond are expectations he was so patient great personality took the time to show my son all the features on the vehicle answered any questions and was very patient with us he worked on a deal with us to get us the payment options that we wanted people like Carl are the reason why we will keep coming back and we will refer everyone we know to Carl and BMW of Murrieta thank you for the beautiful car the outstanding service the caring demeanor and the painless process of purchasing a vehicle More
It’s worth the drive from LA! Copying my yelp review for viewers. “Three words of advice: worth the drive! The team at BMW Murrieta is top notch! Personally, I've been Copying my yelp review for viewers. “Three words of advice: worth the drive! The team at BMW Murrieta is top notch! Personally, I've been an avid fan of BMW's for some time. Been driving different BMW vehicles over the past 8+ years. Last night I picked up my first upper end M that I drooled over for some time! Finally! Majority of my transaction was done remotely - a process that I've done on few separate occasions. Don't mean to speak ill of my previous experiences at other dealerships (contradiction to many Yelpers) but yesterday's experience was far superior than any of my previous experiences. In fact, it's on par with very best that a SoCal fan favorite Benz dealer called Fletcher Jones in Newport Beach! I would even rate my experience a slightly better. Again, key note is that this experience was just as the very best the fine team at Fletcher Jones offered! As some of you many know, the management team at Fletcher Jones is top notch. That's saying a lot! The professional gentleman who helped me was Dave Townsend. This gent was the real deal. Dave was prompt; thorough with his responses; waited for me to arrive via 1.5 hour Uber ride - past closing time (sorry); friendly; not pushy; absent of bait and switch tactics; no pressure for upgrades; patient; and a down to earth guy. No, I don't work here. No, I've never met the guy prior to picking up my car. And no, I am not affiliated nor or friends with Dave or anyone at this dealership prior to yesterday's experience! From the very beginning, Dave understood and told me that this dealership is a destination dealership. Thus, he tried his best to be both accommodating and extra thorough on all my inquires. Trust me, as an avid BMW fan, I had a lot of very specific questions - warranty, maintenance package, price, wrap options, date of inception, history, and more. I hate to say publicly but my next BMW will be likely be purchased with Dave again. The dealership closed at 8 PM but I arrived around 8:35 PM. Dave had the car washed and ready. Paperwork already processed as I completed their short online process just prior to getting on an Uber ride. The online process only took 15-20 minutes. My inquiries were over two day period mostly over text and emails. No question was left unanswered and he was prompt. I told him honestly that I was down to few options but he continued to be professional without being pushy. I was extremely impressed. Edge Dave. Following arrival, he had me sign a few standard forms then waited for the finance department. The wait was a bit lengthy but couldn't reasonably complaint as it was well past their closing time. During which, Dave came by to check up on me and just talk down to earth about family and life. Made the waiting process less painful. Following, I sat down with the finance gent named Thomas. The true test is how the numbers were transferred from sales to the finance department. In this case, all the numbers were in-line. No surprises. In fact, Dave gave me the full wrap and other options the finance department/Thomas showed me to the "t." I was pleased. Thomas used a desk screen set up to process the paperwork in ease. Thomas was also a step up guy. No pushy tactics as the numbers were already identical to all the options already discussed with Dave. The process was smooth and time efficient. Wrapped up a bit shy of 10 PM. Then it was time to pick up my car! I didn't need the walk through as this M was an M upgrade to my current vehicle. Dave event took a picture of me next to my new ride the send it to me via text then even in a formal email the following day. This experience is as good as it gets Yelpers. I understand that many in LA region would consider this drive to Murrieta (huh, where?) burdensome but it's worth the effort. Thanks for the helping a car dealership shine under a positive light. 5(m)-stars all the way!” More
Friendly, Professional and Extremly Expedited Experience Carl took exceptional care of us, he and the staff were extremely professional. Carl has a very comfortable and laid-back personality which made the Carl took exceptional care of us, he and the staff were extremely professional. Carl has a very comfortable and laid-back personality which made the entire experience a welcome. Thomas in finance, swiftly walked us through the paperwork process with complete ease and Matthew over accommodated us by delivering the vehicle to our front door in Newport Beach. I will definitely be returning in the future for our next BMW purchase and would highly recommend this dealer to anyone looking to buy new or used, hands-down the best car buying experience. More
Excellent service! Our experience with Carl (internet sales) and Thomas (finance manager) was excellent. Efficient, really listened to what we wanted in our 530e and pu Our experience with Carl (internet sales) and Thomas (finance manager) was excellent. Efficient, really listened to what we wanted in our 530e and put together a great deal. More
Excellent service Great customer service would be glad to purchase another car from BMW of Marietta In the future. Dave Townsend was a excellent sales person to wor Great customer service would be glad to purchase another car from BMW of Marietta In the future. Dave Townsend was a excellent sales person to work with. More
Best car purchase experience EVER! From my initial email and text message to the time I drove off the lot in my new truck, this was by far the simplest purchase I have ever made! Brian From my initial email and text message to the time I drove off the lot in my new truck, this was by far the simplest purchase I have ever made! Brian and Dave were so professional and courteous that I felt like I was dealing with a family member. There was no pressure from either of them. The document signing was so easy and Thomas went above and beyond my expectations. One more thing, Dave was so great and made me feel so comfy that I allowed my photo to be taken (something I NEVER do!). Thanks again Dave!! More
320i Purchase Great deals as promised! Thanks to Dave! Leased a car and drove away without much headache. Will definitely recommend to others looking to lease a bmw Great deals as promised! Thanks to Dave! Leased a car and drove away without much headache. Will definitely recommend to others looking to lease a bmw! More
Amazing day, awesome car, best deal, awesome deslership I had such a fun day buying my first BMW last Saturday. I had been looking for a 2016 model for a while and was actually heading North to check out a I had such a fun day buying my first BMW last Saturday. I had been looking for a 2016 model for a while and was actually heading North to check out a pre-own model. I had also inquired about a 2017 model at Murrieta and have to say that Dave is just the nicest guy I ever met. He educated me with facts to help me make the right decision. I ended changing my destiny and went to Meet Dave. When he met us, he gave us the deal we wanted. I ended up getting an awesome car with additional upgrade at a excellent price. Dave and his associates are all very genuine and easy to work with. I had so much fun buying my first pre-owned BMW at Murrieta and will definitely recommend Dave and this dealership. More
BMW of Murrieta is great very satisfied customer here! Dave at BMW of Murrieta made it possible for me to purchase a great safe car to drive thank you Dave for all your help and thank you all ...the staff Dave at BMW of Murrieta made it possible for me to purchase a great safe car to drive thank you Dave for all your help and thank you all ...the staff at BMW of Murrieta is very courteous, considerate and easy to deal with compared to others. Thank you for your professionalism. More