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BMW of Murrieta

Murrieta, CA

Overview
Reviews
Vehicles
5.0
1,234 Reviews
Call Dealership (855) 996-5643
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41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,234 reviews

October 28, 2023

Victoria Guthery in service is amazing! She has been taking impeccable care of us for years. More

by heatherknsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthrey
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Heatherknsf, thank you for sharing your positive experience about working with Victoria in Service. We appreciate your feedback and look forward to seeing you again! Take care.

October 28, 2023

Love this dealership and the amazing customer service I experience each visit! Thank you to Alex and Chad! More

by Lisa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Harmsen and Chad
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Lisa H, thank you so much for your high rating!

October 28, 2023

Valerie Made the loaner process very simple and got me in and out very fast! More

by Calebmartinez419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Calebmartinez419, we're glad to hear you enjoyed your visit.

October 28, 2023

Carol Tilton and Victoria and Alan and grant and Gina etc……everyone I’ve spoken to or dealt with has been professional and courteous. They are knowledgeable and always listened to help me with what I nee More

by Happybowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Tilton, Victoria Guthrie, Grant, Gina, Alan, Raymond Herrera, Joe Garcia
Report | Print
Nov 01, 2023 -

BMW of Murrieta responded

Happybowlin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta with our team in the Service Department. We're looking forward to your next visit with us!

October 27, 2023

Valeria was very helpful and passionate with me when getting a loaner car today at my visit More

by charita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

charita, We appreciate your positive review about your recent experience with us!

October 27, 2023

Selling my vehicle at the dealership was very simple and straightforward. I received my check quickly sooner than the dealership mentioned. More

by bbsilva3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Long
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Bbsilva3, we are very happy we could provide you with a positive experience! Thank you for the great review!

October 27, 2023

BMW of Murrieta had awesome customer service! Thank you to Victoria for your communication and wonderful customer service!! More

by Katr12004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria G
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Katr12004, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

October 27, 2023

I always have the best service from this dealership! My service advisor is Victoria Guthrie. Friendly & professional! This is the only dealership I’ll have to service my car! More

by hollyhock888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Guthrie
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Hollyhock888, we really appreciate your feedback!

October 27, 2023

I absolutely love this Dealership! I am a 3 times Customer since 2014 and my Service Advisor, Victoria Gutherey is AMAZING! The Customer Service I receive from buying Vehicles to getti More

by 1ladydmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept., Victoria Gutherey
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

1ladydmims, we're happy to hear you had such a positive experience with our team while in Service and when purchasing a new vehicle. Thank you for taking the time to share your feedback with us and we appreciate your business! Until next time, take care.

October 27, 2023

They are consummate professionals, communicate frequently and make you feel as part of the family! More

by Rvsiegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Oct 31, 2023 -

BMW of Murrieta responded

Rvsiegl, thank you so much for the positive review!

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