BMW of Murrieta
Murrieta, CA
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Excellent! After finding a car mostly meets our needs online and contacting BMW of Murrieta, I received an email back from Carl. He was very responsive to my que After finding a car mostly meets our needs online and contacting BMW of Murrieta, I received an email back from Carl. He was very responsive to my queries. We arrived at the dealership in the afternoon, and after a quick test drive, we started the paperwork. The waiting area is nice and we could briefly read the driver’s manual that Carl brought to us. After the paperwork we got the new car completely detailed. Overall the process was smooth and pleasant, and also a good deal. Carl took good care of us and followed up even after purpose. Thank you Carl! More
Door to door service Life saver - door to door delivery when I didn’t have a car to trade in. Good customer service all around. Would shop with them again! Life saver - door to door delivery when I didn’t have a car to trade in. Good customer service all around. Would shop with them again! More
Smooth and Easy My experience with BMW of Murrieta was amazing. Dave was very helpful and attentive to my needs and also time sensitive. I am pleased with the polite My experience with BMW of Murrieta was amazing. Dave was very helpful and attentive to my needs and also time sensitive. I am pleased with the polite environment and the professional service and I am equally pleased with my new vehicle. More
Best Car Buying Experience Ever After finding the car we wanted online we called BMW of Murrieta and spoke to Carl. It was later in the day and we live an hour and a half away. We ga After finding the car we wanted online we called BMW of Murrieta and spoke to Carl. It was later in the day and we live an hour and a half away. We gave Carl the info on our trade in and filled out a credit application online and by the time we arrived the financing paperwork had been started, they had an offer for our trade in and the new car had been completely detailed. After a quick test drive we said goodbye to our old car, signed papers and were on our way home. This was the quickest car buying experience EVER!! Thank you Carl for getting everything handled before we even arrived!!! More
More Like Family than my Car Dealer This place is like my 2nd home. Whether it is for routine maintenance, new car purchase, or a free car wash my wife and I are always treated like fami This place is like my 2nd home. Whether it is for routine maintenance, new car purchase, or a free car wash my wife and I are always treated like family. Since we purchased our first car from them 5 years ago I have become great friends with some of the people there. In today’s society where we tend not too care about others like we should everyone at BMW of Murrieta still work hard to always make you that your business means something. Don’t buy anywhere else until you give them a chance. Thanks again to everyone for the great experience. Thanks to Thomas and Raymond for your friendship and service. More
New Car for my Daughter Purchased a new car for my daughter and the process was top notch. This is her first car and wanted the experience to be something special. BMW of M Purchased a new car for my daughter and the process was top notch. This is her first car and wanted the experience to be something special. BMW of Murrieta made this first purchase for her very special! More
Great Experience Carl was extremely professional and easy going. He made our car buying experience very enjoyable. We would buy from him and BMW of Murrieta again. Carl was extremely professional and easy going. He made our car buying experience very enjoyable. We would buy from him and BMW of Murrieta again. More
One of best customer service oriented dealers I reached out to Murrieta as I was looking for a BMW i3 lease replacement. Dave Townsend contacted me right away and got all the paperwork ready befor I reached out to Murrieta as I was looking for a BMW i3 lease replacement. Dave Townsend contacted me right away and got all the paperwork ready before I came in. Dave and George (If I remember correctly) were extremely professional and flexible to make a happy customer. Once my lease is up, Im going back there 100% More
Dave T - fantastic service wins out-of-town buyers We live in NorCal and were the market for a lease. It was our first time leasing and we had reached out to many NorCal BMW dealers, only to be let do We live in NorCal and were the market for a lease. It was our first time leasing and we had reached out to many NorCal BMW dealers, only to be let down continuously by dealerships unwilling to go the extra mile to provide us with the deal we were looking for. We found Dave T online and decided to email him. Within a couple of days he had arranged for us the deal we had been looking for and even offered to ship the car to us for a fair price. Additionally, he was always responsive over email and telephone, and helped us answer our first-timer questions. He made sure everything went smoothly, and kept us in touch with all the right personnel throughout the process. Even afterward, he is helping answer questions about our new car! Highly recommend BMW of Murrieta and Dave T in particular - they are a no-nonsense BMW dealership that cares about customer satisfaction. More
Most excelent customer experience I have ever had! I reached out asking about used inventory because I needed a car soon. I received an email back from Carl asking what I am looking for. I received a l I reached out asking about used inventory because I needed a car soon. I received an email back from Carl asking what I am looking for. I received a list of cars that met my needs and scheduled a visit for a test drive. After I test drove the car I decided I wanted to go ahead and make the purchase. Carl and the team worked hard to get me a fantastic deal on the car far below blue book. I was out in less than an hour with the car I wanted thanks to their efficient process. Never have I ever been in and out of a dealership so fast. Didn't even get to finish my coffee!. Thank you Carl and George for the fantastic experience! More