BMW of Murrieta

Friendly salesman I was greeted by David and he was amazing through out the entire experience. Patient, honest and friendly. Unfortunately I had to take a star off bec I was greeted by David and he was amazing through out the entire experience. Patient, honest and friendly. Unfortunately I had to take a star off because I felt the higher ups played games with numbers and their dry negotiations were just so predictable and at times insult to my intelligence. More

Phenomenal car buying experience w/Rodrigo Cavalle We just purchased a 2018 BMW and our sales person RODRIGO was amazing! He provided us with world class service and made our car buying experience a pl We just purchased a 2018 BMW and our sales person RODRIGO was amazing! He provided us with world class service and made our car buying experience a pleasant one. He was attentive to our car buying needs and was knowledgeable, professional, funny, and answered all of our questions and concerns in a professional Way. He exemplified what every car sales person should he gained our trust and our business for Life. We will be returning to Rodrigo for all Of our future car buying needs. I will be sure to refer him to all of my friends and family members. BMW is an amazing brand that clearly does sale it self However when BMW is employed with such amazing individuals like Rodrigo that is what truly makes the difference. Thank you BMW you truly have a gem of an employee working for you!!!! More

Honest Dealership Murrieta BMW and the surrounding community are very luck to have a man like Dave Townsend working for them and with them. Dave is honest, patient (way Murrieta BMW and the surrounding community are very luck to have a man like Dave Townsend working for them and with them. Dave is honest, patient (way patient with us!), and worked hard to get us a deal. Dave was one of the first salespersons we met with. After meeting with 5 other dealership we returned to Dave. He left a lasting impression on me with his honesty and straightforwardness. When one dealership tried to slip an extended warranty into our deal without talking about it, i was pretty disgusted. Dave welcomed us back with smile, like no time had gone by at all. The purchase went smoothly and quickly. Thank You Murrieta BMW and our hero, Dave Townsend! More

New bmw Carl did a great job in helping us find what we wanted. He kindly and patiently worked with us on a deal we all could agree on. Carl did a great job in helping us find what we wanted. He kindly and patiently worked with us on a deal we all could agree on. More

The best experience I've ever had with a dealership! What they say is true - not all dealerships are created equal and just because they all sell the same product does NOT mean you'll have the same exper What they say is true - not all dealerships are created equal and just because they all sell the same product does NOT mean you'll have the same experience wherever you go. Keeping that in mind, I did my research on the BMW dealerships near me and that led to making the one hour drive out to BMW of Murrieta, and it was the best decision. Dave Townsend is exceptional - he doesn't waste your time, he listens to what you say and gives you recommendations with your best interest in mind. The whole experience was so easy and he literally made me a deal I couldn't refuse! Spend some time here and you'll see that everyone you deal with are friendly, they put the customer first, take the time to explain everything in easy to understand terms and genuinely look out for your best interest. Oh and they will offer you deals that are cheaper than their competition. Seriously - when's the last time anyone ever said that about a car dealership? These guys - especially Dave - have earned my trust and I absolutely would recommend BMW of Murrieta without hesitation. More

Excellent service Highest level of customer service, very patient and put customer first. I would so recommend anyone in the market loooking for a vehicle to visit Dave Highest level of customer service, very patient and put customer first. I would so recommend anyone in the market loooking for a vehicle to visit Dave from BMW OF MURRIETA. More

Easy Peezy Who would of thought you could find a used cart at a BMW for 10K. Even better than that, who would of thought that they would treat you as if you were Who would of thought you could find a used cart at a BMW for 10K. Even better than that, who would of thought that they would treat you as if you were buying a full price BMW. From start to finish the process was enjoyable, low pressure, and easy. More

No Hassle! Jolene and Carl are great. Jolene found exactly what I was looking for and Carl made the purchase experience worry free. The car wasn’t up to Hedrick Jolene and Carl are great. Jolene found exactly what I was looking for and Carl made the purchase experience worry free. The car wasn’t up to Hedrick standards so, Carl even scheduled me for a full buff and wax detail service to bring everything up to par. Everyone is very helpful and respond to email and text promptly. I’ll definitely be back! More

Non-Certified Used Car Purchase Straightforward process. Called to see if the car was available. Spoke with Carl Burt. No pressure call - that's different (and welcomed!). Discussed Straightforward process. Called to see if the car was available. Spoke with Carl Burt. No pressure call - that's different (and welcomed!). Discussed some financing options. Had to speak with family and said I'd call back. I did receive a call that night from someone (not Burt) and this was not a welcome call. I don't like being called when I'm considering all of the information a salesperson has already given me. If I have questions, I'll call. When I spoke with Burt the next day, I shared this with him. He fixed the issue right away - no more calls. When my decision was made, I used the online services to secure the vehicle, went to the dealership and left 90 minutes later. A little long but everyone at BMW of Murrieta is so nice and the coffeemaker is state of the art (!) so we suffered comfortably. All in all, very good experience. Oh, I should add, from 2012-2013, I used their service department for my BMW under warranty. Awesome. It's one of the reasons I trusted the non certified used car process this time, years later. Thank you Carl, thank you BMW of Murrieta. More

Purchase of X5 I purchased a BMW X5 through Dave Townsend and he has been very helpful throughout the entire process. He was very honest and straight forward in the I purchased a BMW X5 through Dave Townsend and he has been very helpful throughout the entire process. He was very honest and straight forward in the purchasing process. Unfortunately we have had some issues with the vehicle, but Dave has been very responsive to every inquiry we have had. Hopefully all issues will be resolved when we bring the vehicle in for service. Overall everyone we have worked with from the dealership has been patient and friendly to work with. More