BMW of Murrieta

Easy Process Dave Townsend and the rest of the team at BMW of Murrieta were easy to deal with and helped get me out of some negative equity on my previous vehicle. Dave Townsend and the rest of the team at BMW of Murrieta were easy to deal with and helped get me out of some negative equity on my previous vehicle. They’re the best! More

Superior experience This is our 6th BMW and we had a bad experience with our last purchase and service. We went to several local dealerships with very poor customer serv This is our 6th BMW and we had a bad experience with our last purchase and service. We went to several local dealerships with very poor customer service. We walked away in disbelief the sales tactics and lack of concern how they made us feel. We were very close to going with a Mercedes until Dave contacted us. Dave made the entire process seamless. Dave showed us he cared more about our experience and relationship. Everyone we come in contact with at BMW of Murrieta was friendly, helpful, happy and professional. We don’t mind the drive from Oceanside to Temecula knowing the superior customer service we received. Well worth the drive!!! Thank you Dave More

Dave is awesome! Top notch customer service from Dave. Came in for a lease and decided to get a certified pre-owned instead. Dave was helpful, patient, and helped me g Top notch customer service from Dave. Came in for a lease and decided to get a certified pre-owned instead. Dave was helpful, patient, and helped me get a good deal on the car I really wanted. More

Buying experience All of the staff members were great to work with and the buying experience was excellent. Carl was especially helpful and finance was direct and effic All of the staff members were great to work with and the buying experience was excellent. Carl was especially helpful and finance was direct and efficient. More

Fantastic service Went in not really sure what I wanted Morgan was so patient, understanding and knowledgeable. She really cared and knew this was a big purchase for m Went in not really sure what I wanted Morgan was so patient, understanding and knowledgeable. She really cared and knew this was a big purchase for me. Her upbeat personality, integrity and eye for details helped me make the perfect decision. When it came time she presented a amazing deal and had me out of there in no time at all. I will definitely recommend her or her dad Dave Townsend to all my friends and family More

Service Dept Service was handled expediently and with a smile. Everyone asked how they could assist when I walked in the door. Loaner was provided with no hassle. Service was handled expediently and with a smile. Everyone asked how they could assist when I walked in the door. Loaner was provided with no hassle. I really appreciated Arick Burkhardt's assistance. More

Can’t even hold a car for a day after deal is made After negotiating a deal for two weeks, finally settled on the right number. Approved for financing and made an appointment to come in after work to s After negotiating a deal for two weeks, finally settled on the right number. Approved for financing and made an appointment to come in after work to sign papers only for them to tell me 2 hours before that they just sold the car. Would not recommend. What a disappointing experience More

Puchased two X3s from Joe Garcia at BMW of Murrieta We landed up purchasing two BMW X3s at this dealership. Had done business with them before through a lease. But this time around, our salesperson Mr.. We landed up purchasing two BMW X3s at this dealership. Had done business with them before through a lease. But this time around, our salesperson Mr.. Joe Garcia was able to work this deal for ownership and keep the cost down to workable levels. Joe Garcia was friendly, warm and realistic about his approach to the sales process. We were upside down on our lease trade-ins and he was able to make a fair deal on the first vehicle. We went back a second time within 48 hours to get a second vehicle because he was able to make our outstanding lease on an Acura go away and get us into a new purchase. Joe and his team were able to make the whole process less stressful and relatively easy with his straightforwardness and transparency. More

Easy Purchase Carl asked and received all needed docs. in order to begin the financing process before I even walked into the dealership. Which made it go very smoot Carl asked and received all needed docs. in order to begin the financing process before I even walked into the dealership. Which made it go very smoothly, quick and easy, in and out in less than a 2 hours. . More

Amazing car buying experience. Carl Burt helped me obtain the car of my dreams. He was extremely helpful and straightforward, and helped me obtain a great deal on my 330I. I will de Carl Burt helped me obtain the car of my dreams. He was extremely helpful and straightforward, and helped me obtain a great deal on my 330I. I will definitely come back to purchase another BMW with this dealer and Carl. Carl offered great customer service! More