BMW of Murrieta

Wonderful to do business with! Carl was very professional and courteous and was able to provide all the info I needed on the car and more and I highly recommend seeking him out when Carl was very professional and courteous and was able to provide all the info I needed on the car and more and I highly recommend seeking him out when you’re looking to buy your new car. Carl ensured I got the car I wanted at the right price but he didn’t stop there. He contacted me a couple of days later to see how much I was loving my new X3M40i and even made sure my car was booked in for the car care package! Thank you Carl, you make buying a car a pleasurable experience 😀😀😀😀 More

Great experience with Dave. We were looking for a 2019 x3. Had some good prices from other dealers. Reached out to Dave to see if he could beat them and he did with better packag We were looking for a 2019 x3. Had some good prices from other dealers. Reached out to Dave to see if he could beat them and he did with better packages that we wanted on the car. Fave and the team took care of all of the paperwork before we got to the dealer however, We got to the dealership right a closing time and Dave was nice enough to stay until we finished the signing of the paperwork. He didn’t have to, he could have just passed us off to the finance team but he stayed until we were done and handed us the keys. He really does care about the customer. Hopefully Dave can work his magic on our next car, a 2020 X5 :-) Thanks Dave! More

Truly Outstanding!!! I can’t express enough gratitude to Dave Townsend for making our purchase such a great experience. I truly appreciate the professionalism, efficienc I can’t express enough gratitude to Dave Townsend for making our purchase such a great experience. I truly appreciate the professionalism, efficiency and the top notch customer service. After shopping and dealing with several other dealers, we got an amazing deal with Dave. You’ve earned my business and many referrals for future BMW needs. Thanks Dave and Murrieta!!! Shawn More

Great Service! Dave was the best. He really worked with us to make a great deal! Thanks for helping me get this amazing car! I love my New X4. Dave was the best. He really worked with us to make a great deal! Thanks for helping me get this amazing car! I love my New X4. More

No hassle service from Mr. Carl Burt. Carl Burt was informative, cordial, experienced in the mechanics of the automobile and created a pleasant experience that is worth mentioning. He stay Carl Burt was informative, cordial, experienced in the mechanics of the automobile and created a pleasant experience that is worth mentioning. He stayed late (real late!) to make sure that the process was complete and even followed up the next day. Great person to work with. More

Dave and Rick are the best!!!!! Best service always, hands down. They are world class. Just bought the Baddest X5 ever for my beautiful wife. Taylor was a great help. Thanks BMW of Best service always, hands down. They are world class. Just bought the Baddest X5 ever for my beautiful wife. Taylor was a great help. Thanks BMW of MURRIETA! More

Just great experience! Dave was great and the whole experience flawless. In and out super quick. Highly recommend ! Will definitively come back in the future. I was returnin Dave was great and the whole experience flawless. In and out super quick. Highly recommend ! Will definitively come back in the future. I was returning a lease, which also was done super fast. More

Carl Burt is the best! He deserves a raise and a promo. Carl Burt helped me from the beginning to the end for the purchase of our BMW X7. I have purchased 80 new cars for the past 30 years. This recent tran Carl Burt helped me from the beginning to the end for the purchase of our BMW X7. I have purchased 80 new cars for the past 30 years. This recent transaction with Carl Burt had to be one of the best. Carl was very friendly, helpful and knowledgeable. Everything went well, except, when I went into the Finance Department. Finance was not that friendly. Relax and have a bit of a smile, Finance. Life is too short to be angry. But Carl made that up. Thanks again, Carl More

Carl Burt I found that the salesman was not pushy. He showed me different cars but he new I was really interested in the 2012 BMW 318i sedan. Carl and his manag I found that the salesman was not pushy. He showed me different cars but he new I was really interested in the 2012 BMW 318i sedan. Carl and his manager were able to offer me a price I couldn't pass on. I found Carl to be very courteous and helpful. I would recommend BMW of Murrieta to a friend. Thank you Carl for putting me in the car I've always wanted. More

BEST car shopping experience ever It was extremely easy to do business with Dave, he was very responsive, and pleasant to work with. Since Dave is on the internet sales side, our commu It was extremely easy to do business with Dave, he was very responsive, and pleasant to work with. Since Dave is on the internet sales side, our communication was primarily via texts and phone calls before I went to picked up the car. He answered all my questions promptly and was very patient. The price he offered was so competitive, that we took a one-hour uber ride from SD to pick up the new car. Totally worth it! With Dave, you don't even need to sit at the dealership for hours and play the game called "let me talk to my manager", to negotiate that $200 off. He offers the best price possible, and I went with it. I would recommend him to everyone I know that is in the market looking for a BMW. And I've already seen myself getting my next car from Dave at the end of the lease :D Side note to management: you probably want to consider providing more training to your Finance department staffs, so they are prepared to explain to the customer the coverage details for whatever the care packages they try to sell , and have the brochures ready when the customer asks for one to read, unless being vague is part of the selling techniques. Plus keeping the cellphone on mute/vibration and minimizing the cellphone use while with customer is the basic professionalism i would expect. More