BMW of Murrieta

I honestly cannot express through an online review just how thorough, honest, and downright efficient the entire team at BMW of Murrieta performed today. To make a long story short, the first half of the d how thorough, honest, and downright efficient the entire team at BMW of Murrieta performed today. To make a long story short, the first half of the day had been wasted by other dealerships that chose to use false information and prices for the sole purpose of luring us they’re way. Our first point of contact was Ms. Jolene Guzman who deserves more then 5 stars for her ability to rectify an “already upset” customer; right from the start of that first phone conversation. We told her right off the bat which vehicle we were interested in, the exact down payment we had to work with, the min/max price we were able to spend, and finally that we wanted to know if she could make those numbers work. We then stated, “if you can make it work within those parameters, we would buy and sign the paperwork as soon as possible.” Less then 5 minutes after we had ended our phone call with Jolene, we arrived at BMW, and to our surprise...the car we wanted was Parked & ready to inspect/buy. Every employee we encountered in the purchasing process was not only friendly & professional; they were true to their word. I hope through this extremely long review I am submitting...it will help someone out there who wants/needs a quality vehicle in a timely fashion, without having to deal with deceitful sales tactics and extreme price inflations. Make sure you end up at BMW of Murrieta...you’ll be so happy you did. Thanks again to all who helped my wonderful wife and myself today. More

Today my wife and I turned in our 530 and 430 leases. We decided we wanted to try something different after nearly six years of having BMW's. I called earlier in the week and made an appointment with Joe G decided we wanted to try something different after nearly six years of having BMW's. I called earlier in the week and made an appointment with Joe Garcia. When I arrived he was very welcoming and did not pressure me or make me feel uncomfortable for leaving the BMW family. He was very pleasant and guided me through process quickly. He did not play games or claim any eccessive wear or damage as others have claimed. Joe made me second guess my decision to go to another vehicle line. Joe was very honest and helpful. When the time is right and if I decide to return to BMW I will definitely schedule an appointment with Joe. More

DAVE TOWNSEND is far and away the BEST vehicle sales associate I’ve ever worked with. Dave and his team at BMW of Murrieta created a seamless experience that I recommend to anyone considering a BMW purc associate I’ve ever worked with. Dave and his team at BMW of Murrieta created a seamless experience that I recommend to anyone considering a BMW purchase or lease. Dave did an excellent job of communicating through the process and always seemed to be available. He had his team working on answers in real time while we spoke on the phone. I purchased from out of state and Dave overnighted all the necessary paperwork for rapid turnaround. Shipping was quick and easy. Next time I may fly out and pick up the car in person just to meet Dave and his A+ team of superstars. THANK YOU, DAVE!! More

Dave is the best very easy to work with and provided me the exact car I wanted.. Would recommend friends and family to this dealership and Dave. the exact car I wanted.. Would recommend friends and family to this dealership and Dave. More

Dave made the process of getting into my dream bimmer super simple and painless. Was quick to communicate, and just talked to me like a person, rather than a walking bag of potential money haha - highly super simple and painless. Was quick to communicate, and just talked to me like a person, rather than a walking bag of potential money haha - highly recommend working with Dave, and definitely worth the drive down from the valley to give the dealership a visit. More

Great experience I had a great experience, everyone was very respectful and gave me an amazing price. Super transparent and really answered all my questions in detail. I had a great experience, everyone was very respectful and gave me an amazing price. Super transparent and really answered all my questions in detail. More

Dave Townsend and BMW Murrieta Dave Townsend of BMW Murrieta was excellent in every facet of our car purchase. He was professional and easy to work with. The dealership looks great Dave Townsend of BMW Murrieta was excellent in every facet of our car purchase. He was professional and easy to work with. The dealership looks great and everyone is friendly. We always take our car there for service and we always have a positive experience. Five thumbs up and highly recommended!!! More

Very good and timely support from Dave. Car was Very good and timely support from Dave. Car was excellent as presented, very pleased. Finance process was good and not too much pressure to up sale Very good and timely support from Dave. Car was excellent as presented, very pleased. Finance process was good and not too much pressure to up sale me. More

Dave Townsend #1! Dave was a pleasure to work with. Not only is he upfront and transparent, he offered me a competitive price on a pretty rare model that wasn't even on Dave was a pleasure to work with. Not only is he upfront and transparent, he offered me a competitive price on a pretty rare model that wasn't even on his lot. Manual transmission M240i's are few and far between and I figured I would have to either pay through the nose or travel out of my way to get the car I wanted. Thanks to Dave I had to do neither. He was great about keeping me updated throughout the whole process, I couldn't ask for more. More

I contacted several high volume dealers in So. California but Dave at BMW Murrieta gave me the best lease deal. I strongly recommend you check with him. but Dave at BMW Murrieta gave me the best lease deal. I strongly recommend you check with him. More