
BMW of Murrieta
Murrieta, CA
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Awesome Dealership I have been thinking about trading in my 2009 Nissan Murano ever since I found out my employer was relocating our operations, 53 miles away from my ho I have been thinking about trading in my 2009 Nissan Murano ever since I found out my employer was relocating our operations, 53 miles away from my home. The gas mileage was out of the question in my current vehicle, so I started looking for something more gas friendly. I reconsidered another Nissan, as we have had 3 different models over the years, the most Eco friendly was the Altima Hybrid. I have a few neighbors that own BMW's and they said I should check them out. I went in to the dealership and thought, there is no way a BMW is a 'commuting car" nor could I, a person who has always driven Nissan's or economical cars all my life, could reasonably afford one of these dream machines. I test drove 3 different models; x1, 328i and 320i. There was going to be no settling for any other car maker after driving a BMW! I selected my 320i beauty, online. Carl had most everything ready for my prepared signing by the time I got off of work, and driving home in under 2 hours! Carl and the team at Murietta BMW are outstanding!! Friendly and professional, but not stuffy! They all, make you feel comfortable, and at ease with the car buying process! Everyone I met, seems to like doing what they are doing daily... Making this dealership a #1 great experience!! Thank you Carl, for being right... I could afford a BMW, I am going to get great MPG's, and will have fun in commuting and all the while, truely driving, The Ultimate Driving Machine! Thank you guys!!!! More
I recently purchased a 2014 BMW 435 convertible and I would have to say my buying experience was great. I would recommend the dealership and Dave for making a sales purchase. would have to say my buying experience was great. I would recommend the dealership and Dave for making a sales purchase. More
2014 BMW Purchase I Absolutely would recommend this dealership over any other BMW location. Best customer services I have had by far. I have been shopping around for th I Absolutely would recommend this dealership over any other BMW location. Best customer services I have had by far. I have been shopping around for the last 7 months and never could find the right dealer to help me purchase my vehicle. Carl Burt was extremely helpful; great price, great model and great customer service. More
Carl made my experience as a first time buyer extremely pleasant. His friendliness and genuine concern for his customers is very refreshing. I enjoyed buying a car from him, even though I scared he and t pleasant. His friendliness and genuine concern for his customers is very refreshing. I enjoyed buying a car from him, even though I scared he and the other staff helped me feel comfortable. I will surely let my friends know about how good your dealership and Carl Burt is. Thank you. More
I went to BMW of Murrieta last weekend after church with my six-year-old daughter since it was up the street and such a nice sunny day to take a short walk. I'm not really in the market for a car but I'm a my six-year-old daughter since it was up the street and such a nice sunny day to take a short walk. I'm not really in the market for a car but I'm always on the lookout for a used Audi TT and figured that if I came on the lot with my daughter on a Sunday, I wouldn't get much attention. Well, rather than being ignored as usual, I was approached by a very nice gentleman by the name of Ryon Holland. I told him immediately that I wasn't in the market for a car and that I was only looking to see if there were any Audi TT's since there isn't an Audi dealer in the Temecula Valley. Ryon was very nice, courteous, and respectful to what I wanted and pleasantly helped me with my hungry, bored, and winey daughter in tow. We ended up having a very nice conversation about our love of cars, exchanged information, and parted ways with the intention of connecting again in the future. He was not into pressuring me to buy something on your lot even though we did preview a few vehicles that were in my price-range. I was very impressed with Ryon's professionalism and ability to let me go on great terms so that I'll come back to BMW again in the near future. My brother is currently in the market for a new BMW and I'll skip going to an Audi dealership to have the great service provided to me and hopefully to my brother and my friends by Ryon Holland. If you're in the market for a BMW or a great used car, go see Ryon Holland and he'll take care of you! More
The whole experience at the dealership was very pleasant. Burt was especially friendly and accomodating to our needs. We got the price we wanted for the car, and all the technology was explained to us well. Burt was especially friendly and accomodating to our needs. We got the price we wanted for the car, and all the technology was explained to us well. thank you. More
In the market for a new BMW, then this is as good as it gets. I do not understand all the bad reviews on yelp, but from what I can see is that most of them seem to be for the service department, which I ca gets. I do not understand all the bad reviews on yelp, but from what I can see is that most of them seem to be for the service department, which I cannot speak to having never had my car serviced here. Moreover, it is not something that bothers me seeing as I can have my new BMW 320i serviced at any BMW I wish which is super convenient cause I live quite a ways from this dealership in the south bay. However, that is just what BMW and the people at Murrieta do, they take care of you. So, why did I go all the way to Murrieta for my new 320i, truth is the guys here are just that helpful. Between work and all the other things I have to do every day, it can be difficult and time consuming looking at new cars and going through the motions with people at the dealerships. They understood my situation that and actually valued my time. They worked with me and around my schedule, they sent me the paperwork and it was not long after I got it back to them that I had a new car waiting for me in front of my house when I got home a few hours later. If that is not awesome customer service then I do not know what is. In summary, if you are in the market for a new car then come here. I would highly recommend talking to Joe Garcia if he is available because I can guarantee that he will take the time to work with you and any unique circumstances you may have. From talking with him and a little research I found out he has been in the business a while and actually used to work at Riverside BMW where he helped build their good reputation. Joe however ever has since made the move over to BMW of Murrieta making this dealership his home. And well what has surprised me the most is that despite this being a relatively new dealership they have already built themselves a reputation other dealerships can only dream of having. Anyway thanks Joe, as you already know I love my 320i and the experience I had at Murrieta I will surely be back when it is time for a new car. Thank You. More
My 2008 Mazda3 broke down on me and was in major need of a new car! i was on my way to DCH but we made a quick stop at BMW after seeing one of the cars online to just to "check them out and get prices" and a new car! i was on my way to DCH but we made a quick stop at BMW after seeing one of the cars online to just to "check them out and get prices" and see if they would buy my mazda off of me even tho it wasn't working. we were approached by a friendly salesmen named Travis McConnell who when we told him which car we wanted to see he instantly knew where it was and walked us over to it. he was extremely knowledgeable about the car,everything it offers and answered all my questions. we took the car for a test drive and cant even explain how much i loved it! once we got back i was sold on the car! we went inside to figure out what i was looking at, unfortunately the monthly payment was a little to high for me, he then did all he could, literally bent over backwards to find something i was comfortable paying.He gave me a few options on payments even up to a different cars in the same style just not the one i test drove.He then showed me a black 328i ..drove me downstairs to see a white one , literally fell in love all over again and was sold!! Although i was being a hassle in the end i Got a great price, great monthly payments,great APR and they took my Mazda off my hands!! And the best part about it was that they would pick up the old car for me so i didn't have to worry about it! a day later, i got a call from the dealer about scheduling a time to pick up the old i told them tonight would be good, within a hour or so they were came. i for sure thought it would be a tow truck picking it up but nope it they came in a super professional large truck or van that hauls some type of trailer that the car goes in. The driver Matt Smith was extremely nice and friendly with my and my family i cant explain how satisfied i was with the overall experience and service they gave me! I would definitely recommend this dealership if your looking to purchase or lease BMW. the entire staff was friendly and super cool..they weren't pushy or sketchy like the ones i've been to in the past!!!!! thank you!!! -Karen Gonzalez More
Karl was easy to work with. Straight to the point. Had everything ready for me when I got there. Christopher was super friendly. Nice guy. Easy to talk to everything ready for me when I got there. Christopher was super friendly. Nice guy. Easy to talk to More
Ok first no one goes to a BMW dealer looking for a Ford, (I Did) I found what I was looking for at a better price then I expected. The entire staff was very helpful, starting with Carl who responded within (I Did) I found what I was looking for at a better price then I expected. The entire staff was very helpful, starting with Carl who responded within in minutes of my inquiry, to Hannah who followed me home with my new car as I did not do a trade in, the process was fast, I mean very fast 2 1/2 hours start to finish.. and Marlin was a no pressure finance manager, I have never bought the extended warranty on any car I have bought, this time I did it just made sense this time. Hannah, Carl, and Marlin Thank you very much for a great experience. More